Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,683 Reviews)
Rating breakdown 7,683 reviews
5 Stars
6,304
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Great phone but has a learning curve.
on August 17, 2026
Posted by: Borne2Shop
[This review was collected as part of a promotion.] I bought my Z Fold 7 to replace a pixel 7. Wanted to experience a folding phone and all of its features. Found out that it was hard for me to understand how to use it. After using it for over a year I still have trouble getting things to work. I chose to keep learning and hopefully will become a master of this fine device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 17, 2026
Posted by: Amexican
[This review was collected as part of a promotion.] Had many phones in the last 15 years, iPhones, HTC, Asus, and Samsungs.
This one has been the best so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The screen is holding up
on August 17, 2026
Posted by: aneutrina
[This review was collected as part of a promotion.] I'm satisfied with the phone, but it lags on the keyboard and when pulling up Google inquiries.
Value
3
Response from Samsung USBy R&R, August 20, 2026
Hi there aneutrina,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 features an immersive foldable display, flexible multitasking capabilities, and a sleek design for daily use. We are glad to hear that you have had a positive experience with the overall performance and screen quality. We understand that keyboard and search lag can disrupt your daily tasks. Thank you for sharing your Galaxy experience with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 features an immersive foldable display, flexible multitasking capabilities, and a sleek design for daily use. We are glad to hear that you have had a positive experience with the overall performance and screen quality. We understand that keyboard and search lag can disrupt your daily tasks. Thank you for sharing your Galaxy experience with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressive
on August 17, 2026
Posted by: SrGabby
[This review was collected as part of a promotion.] I alway chose samsung because I always have such a great experience with them, especially with my Galaxy Z Fold5. Whenever I use it, I feel like I am using a computer because of its large, convenient screen and powerful features.
The AI features also make the phone even more useful and enjoyable. I can use AI to enhance my photos, improve my text messages, and make everyday tasks much easier.
If I were to choose a new phone again, I would choose Samsung over and over. I honestly don't think I could switch to another brand. Samsung has continued to meet my needs, and I am really enjoying my experience with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung z fold 7
on August 17, 2026
Posted by: Mushy876
[This review was collected as part of a promotion.] Phone is amazing came from a fold 5 to 7 the upgrade outer screen is one the best things about this phone and the size is perfect extremely thin slides right in the pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone For Me
on August 17, 2026
Posted by: Pumpkin1
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold for its double size screen. I teach scrapbooking and this screen makes it so easy to see the details of projects I assign. Being 82 with trifocals I was thrilled to be able to purchase it. This cell phone is just what I have wanted for a long time.
The Pumpkin Scraps
The Pumpkin Scraps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Zfolds all the way for me
on August 17, 2026
Posted by: wdlsbadpuppy
[This review was collected as part of a promotion.] I've been using Samsung Galaxy Zfolds ever since the came out. And before that the Samsung Galaxy Note models started with the first Note all the way the Note 10. I choose Samsung Galaxy phones because they are so reliable in my experience. My zFold 7 has been so amazing. I love opening to the wide screen for watching reels, videos and movies! I helps me communicate with family, friends and coworkers. I choose it because of its Knox Security feature and the secure folder I enabled me to create for securing my sensitive information. I choose Samsung Galaxy every time over any other make or OS. I'm starting to love the AI features and find it very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on August 17, 2026
Posted by: MellyMel
[This review was collected as part of a promotion.] I am happy I chose Samsung Galaxy Z Fold 7. I am very satisfied.
Value
5
Written by a customer while visiting Samsung US