Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
The Z Fold7 has great features
on July 15, 2026
Posted by: Sandman
[This review was collected as part of a promotion.] Using the Z Fold7 has helped me organize alot of the notes and prep work, especially combined with the Galaxy AI.
As a Transportation Service Provider, I'm always on the move and traveling long distances, using Galaxy AI I am able to check in to see how is the weather before the start of my shift, keeps me update on important weather updates, remind me when I need turn in important documents and it even helps pick out a music playlist for the day. It even assist me to take down notes and the one most helpful feature about Galaxy AI, is the Call Assist while on the road.
I've been enjoying this product and it's features.
Value
5
Response from Samsung USBy R&R, July 23, 2026
Hi there Sandman,
The Galaxy Z Fold7 offers a spacious foldable display, smooth multitasking, and helpful Galaxy AI assistance for life on the move. We love hearing how weather updates, reminders, note-taking, music suggestions, and Call Assist help support your work as a Transportation Service Provider. It sounds like the Fold7 has become a valuable part of keeping your day organized and connected. Thank you for taking Samsung along for the journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 offers a spacious foldable display, smooth multitasking, and helpful Galaxy AI assistance for life on the move. We love hearing how weather updates, reminders, note-taking, music suggestions, and Call Assist help support your work as a Transportation Service Provider. It sounds like the Fold7 has become a valuable part of keeping your day organized and connected. Thank you for taking Samsung along for the journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good at everything
on July 13, 2026
Posted by: PhoneRat
[This review was collected as part of a promotion.] This phone works good for anything talking taking pictures watching videos on YouTube gallery anything. The phone also works the best for social media or even playing games.
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hi there PhoneRat,
Thank you for sharing your experience with the Galaxy Z Fold7. It offers a large display, strong performance, and a versatile camera, making it suitable for both work and entertainment. We’re pleased to hear that it handles everything, from social media and gaming to photos and videos, effortlessly. Thank you for choosing Samsung as part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It offers a large display, strong performance, and a versatile camera, making it suitable for both work and entertainment. We’re pleased to hear that it handles everything, from social media and gaming to photos and videos, effortlessly. Thank you for choosing Samsung as part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
All around happy with my phone
on July 13, 2026
Posted by: JoyBoy
[This review was collected as part of a promotion.] The phone is great. Screen video quality is really good and speakers as well. Only have issues with some apps constantly crashing but I think its an app developer issue not anything on Samsung. And disappointed that I can no longer use a 4 digit pin without having to hit the ok button, just a small inconvenience though.
Value
4
Response from Samsung USBy R&R, July 14, 2026
Hi there JoyBoy,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 features a large display, impressive video quality, and powerful speakers, providing an immersive everyday experience. We are pleased to hear that you are enjoying the phone overall.
We also appreciate your feedback regarding app stability and the additional confirmation step when using a four-digit PIN. We implemented this feature to enhance the security of users like you. Studies have shown that four-digit PINs can be easier to access, so your input is valuable in helping Samsung continue to refine the Galaxy experience.
Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Galaxy Z Fold7 features a large display, impressive video quality, and powerful speakers, providing an immersive everyday experience. We are pleased to hear that you are enjoying the phone overall.
We also appreciate your feedback regarding app stability and the additional confirmation step when using a four-digit PIN. We implemented this feature to enhance the security of users like you. Studies have shown that four-digit PINs can be easier to access, so your input is valuable in helping Samsung continue to refine the Galaxy experience.
Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for work gaming and social me
on July 13, 2026
Posted by: Jonjon
[This review was collected as part of a promotion.] I use the fold for everything essential in every days tasks from work using the extended screen to quick books to Ai powered features which makes tackling work items on the go a quick and comfortable breeze. Also social media interactions are great with this phone having the ability to have multiple open windows with ease. And don't forget about the gaming features out of this world graphics controls are so natural and comfortable I would recommend the fold for everyone that wants a great phone to multi task every day tasks in one place.
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hiya Jonjon,
We really do appreciate you reaching out and sharing your experience with your Z Fold7. The Galaxy Z Fold7 boasts a large display, excellent multitasking capabilities, and impressive gaming performance, all packed into a single versatile device. It's awesome to see how Galaxy AI and its multiple windows simplify managing QuickBooks, work tasks, and social media while on the go. Thank you for recommending Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We really do appreciate you reaching out and sharing your experience with your Z Fold7. The Galaxy Z Fold7 boasts a large display, excellent multitasking capabilities, and impressive gaming performance, all packed into a single versatile device. It's awesome to see how Galaxy AI and its multiple windows simplify managing QuickBooks, work tasks, and social media while on the go. Thank you for recommending Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good with few flaw
on July 11, 2026
Posted by: Crew64
[This review was collected as part of a promotion.] I love the fold series. The fold is good to use especially love the screen. But wish it could be lil wider and bigger . I missed the spen. Wish they included. Battery doesnt last all day
Value
4
Response from Samsung USBy R&R, July 13, 2026
Hi there Crew64,
Thank you for sharing your insights about the Galaxy Z Fold7. Its design allows for smooth interaction and features an expansive display. The foldable screen, flexible multitasking capabilities, and compact design make the Galaxy Z Fold7 an exciting device to use. We are pleased to know you continue to enjoy the Fold series. Your feedback regarding screen width, S Pen support, and battery life highlights areas that could enhance the overall experience. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights about the Galaxy Z Fold7. Its design allows for smooth interaction and features an expansive display. The foldable screen, flexible multitasking capabilities, and compact design make the Galaxy Z Fold7 an exciting device to use. We are pleased to know you continue to enjoy the Fold series. Your feedback regarding screen width, S Pen support, and battery life highlights areas that could enhance the overall experience. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Product!
on July 10, 2026
Posted by: Linny3420
[This review was collected as part of a promotion.] I use my Samsung device to connect with others, play my mobile games, take photographs, & browse social media. It's a awesome product that i have been using for many years! Definitely recommend!
Value
5
Response from Samsung USBy R&R, July 13, 2026
Hey Linny3420,
Thank you for expressing your enthusiasm for the Galaxy Z Fold7. This device features a spacious display, powerful multitasking capabilities, and a versatile camera experience. We are pleased that it supports a wide range of activities, including connecting with others, gaming, photography, and social media. We appreciate your loyalty to Samsung over the years and your willingness to share your recommendation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for expressing your enthusiasm for the Galaxy Z Fold7. This device features a spacious display, powerful multitasking capabilities, and a versatile camera experience. We are pleased that it supports a wide range of activities, including connecting with others, gaming, photography, and social media. We appreciate your loyalty to Samsung over the years and your willingness to share your recommendation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I run a few business and I use it to help me with it lo e the tablet feel
Value
5
Response from Samsung USBy R&R, July 10, 2026
Hello Saljendelgado,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large tablet-style display, powerful multitasking tools, and flexible folding design make it an excellent choice for running a business. We are thrilled to hear how much you appreciate having extra space to manage everything from a single device. Thank you for choosing Samsung and for sharing your enthusiasm!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large tablet-style display, powerful multitasking tools, and flexible folding design make it an excellent choice for running a business. We are thrilled to hear how much you appreciate having extra space to manage everything from a single device. Thank you for choosing Samsung and for sharing your enthusiasm!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great security features.
on July 7, 2026
Posted by: Beecause
[This review was collected as part of a promotion.] I use my device for personal use and I've been hacked before so I like the security features.
Value
5
Response from Samsung USBy R&R, July 9, 2026
Hiya Beecause,
The Galaxy Z Fold7 features a large, foldable display, impressive performance, and robust security features aimed at protecting your personal information. It's reassuring to know that these security tools can give you added confidence, especially considering your previous experiences. Samsung prioritizes privacy and protection as essential aspects of the Galaxy experience, allowing you to enjoy a device that is both innovative and secure. Thank you for sharing your thoughts on Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a large, foldable display, impressive performance, and robust security features aimed at protecting your personal information. It's reassuring to know that these security tools can give you added confidence, especially considering your previous experiences. Samsung prioritizes privacy and protection as essential aspects of the Galaxy experience, allowing you to enjoy a device that is both innovative and secure. Thank you for sharing your thoughts on Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US