Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,324 Reviews)
Open Ratings Snapshot
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 751
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3 out of 5
3
Okies, could have been better.
on October 10, 2025
Posted by: DDeamonGhost
[This review was collected as part of a promotion.] Not so much funWhile it may not have been your favorite, it sounds like you found it somewhat acceptable. You seem to have a strong preference for another device, which is completely understandable. Battery life can certainly be a significant factor in the overall user experience. Ultimately, it's great that you were able to form your own opinion on the device.
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 17, 2025
Hello there DDeamonGhost,
Thank you for your feedback on the Galaxy Z Fold7. The Fold7 demonstrates Samsung’s commitment to evolving design and productivity within a foldable format. Your input helps us continue to improve performance and durability in next-generation Galaxy devices that adapt smoothly to modern life. We appreciate you sharing your feedback and choosing innovation with Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tablet and a phone combo
on October 10, 2025
Posted by: MFrank81
[This review was collected as part of a promotion.] I love my Z-fold. It isnt heavy or bulky. I can flip it open to play games, watch movies, write a document, and work on a spreadsheet. And when its folded I can use it as a phone. It has a screen when folded also. Looks like a regular phone but a little thicker but not too noticeable. I especially love the Galaxy AI. It's super helpful for writing documents or finding out information. Or even trying to find out what is the truth between political noise. The AI does a lot. Its can create images. People who see my phone ask me all the time about it. Im happy with it. I recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phones
on October 10, 2025
Posted by: REAPER
[This review was collected as part of a promotion.] I love the fold 7 it amazing 10/10 for nothing bad to say
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive Features and Smart Galaxy AI Experience
on October 10, 2025
Posted by: Ogunes2060
[This review was collected as part of a promotion.] I’ve been using my Samsung device for a few weeks now, and I’m truly impressed with how smooth and responsive it feels. The display is vibrant, the performance is powerful, and the battery easily lasts all day, even with heavy use.
What really stands out is the Galaxy AI feature. It makes daily tasks so much easier — from summarising notes to translating text instantly, it feels like having a smart assistant built into the phone. I also love how it enhances my workflow, whether I’m streaming, editing photos, or handling work emails.
Samsung has done an excellent job combining elegance, speed, and intelligence in one device. This is definitely one of the best smartphones I’ve ever owned, and I highly recommend it to anyone who wants performance and innovation in the same package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device, still miss the s pen
on October 10, 2025
Posted by: Marks11
[This review was collected as part of a promotion.] Lighter better faster and more comfortable. A great update to the device and Happy I own it.
I still miss the spen. No 3rd party device works as well as a stylus and the size of the screen really demands it. The only option is an ipad... Not the same...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung products and continue to buy phones
on October 10, 2025
Posted by: Addicted2Samsung
[This review was collected as part of a promotion.] All of the features, the easy access to get the most out of a super cool cellphone. Ever since the notes were released, I have drastically have stopped using my computers for most of my tasks. From signing forms and contracts to staying up to date on the stocks and trading platforms.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI Z FOLD 7
on October 10, 2025
Posted by: Happyshopper1
[This review was collected as part of a promotion.] Easy to use with the galaxy AI Features z fold 7 makes everything smooth and easy from calling to apps for gaming organizing work and tasks are completed by the device as you enter information the device can complete your transaction process immediately. Very Very fast and helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold
on October 10, 2025
Posted by: Patcyndi
[This review was collected as part of a promotion.] Awesome phone!!! I was scared at first with the folding screen but it was a game changer for me. Use it for just about everything from games to AI questions. Don't think I will ever go back to regular phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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