Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
This device is wonderful
on October 12, 2025
Posted by: Demon6
[This review was collected as part of a promotion.] The galaxy AI is amazing help to everday solutions.
I use this device for some of everything from gaming to watching movies.
I use the galaxy AI to plan and write memos
The camera quality is out of this world
I use this device for some of everything from gaming to watching movies.
I use the galaxy AI to plan and write memos
The camera quality is out of this world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how thin the 7 is compared to the others
on October 12, 2025
Posted by: IraqistanWarVet
[This review was collected as part of a promotion.] I mostly use my 7 to play games, and sometimes I do Zoom calls and others with it. It's is very convenient for me. By far the best phone on the market right now.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
The steps were simple to follow. It was an easy upgrade transition. Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pics abd videos,zoom could use improvement
on October 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Ai has reassured me with mankind and how they are here to advocate for us all
Value
5
Written by a customer while visiting Samsung US
Posted by: Willyum
from Kansas
Expertise:Expert
Verified Purchase:Yes
I love everything about the phone except the battery. I have to charge it between 2 and 3 times a day. I got it because I own a bakery and need to use multiple apps at the same time. Sadly I feel tethered to the outlet now. My s24 ultra went 2 days without a charge with the same usage.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hiya Willyum,
Thank you for sharing your thoughts on your Galaxy Z Fold7. It's common to notice your battery draining throughout the day, culminating in the 15% warning. We understand and want to help with some troubleshooting tips to keep your device working smoothly and avoid constant searches for chargers. Remember, moving from the S24 Ultra to the Z Fold means powering up 3 screens instead of one. Adjusting your screen brightness to a moderate level can help conserve battery while still maintaining visibility. You can also optimize your battery usage by going to Settings > Battery. Review app activity via the graph and 'View details.' Enable Power saving mode to limit performance—just tap Power saving and select your preferred settings. Put infrequently used apps to sleep to prevent unnecessary drain: go to Background usage limits, then set apps to sleep, exclude certain apps from auto-sleep, and view current sleeping apps. Deep sleeping apps won’t run in the background until reopened. Switch to Light performance profile for better battery life: go to Settings > Device care > Performance profile and choose Light. For more tips on extending battery life, see the linked article below. If you need further help, contact our Samsung Support Team via phone, chat, or the Members app on your device. We genuinely appreciate your trust and your role in the Samsung community. Thank you for being a valued member.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. It's common to notice your battery draining throughout the day, culminating in the 15% warning. We understand and want to help with some troubleshooting tips to keep your device working smoothly and avoid constant searches for chargers. Remember, moving from the S24 Ultra to the Z Fold means powering up 3 screens instead of one. Adjusting your screen brightness to a moderate level can help conserve battery while still maintaining visibility. You can also optimize your battery usage by going to Settings > Battery. Review app activity via the graph and 'View details.' Enable Power saving mode to limit performance—just tap Power saving and select your preferred settings. Put infrequently used apps to sleep to prevent unnecessary drain: go to Background usage limits, then set apps to sleep, exclude certain apps from auto-sleep, and view current sleeping apps. Deep sleeping apps won’t run in the background until reopened. Switch to Light performance profile for better battery life: go to Settings > Device care > Performance profile and choose Light. For more tips on extending battery life, see the linked article below. If you need further help, contact our Samsung Support Team via phone, chat, or the Members app on your device. We genuinely appreciate your trust and your role in the Samsung community. Thank you for being a valued member.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The z fold 7 is immaculate
on October 11, 2025
Posted by: Lilmosie
[This review was collected as part of a promotion.] The galaxy ai is super convenient and super expensive what I mean by expensive is the way galaxy ai feels like something out of this world hence the term expensive something non valuable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on October 11, 2025
Posted by: Yeppi14
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is the company's seventh-generation foldable, focusing on significant hardware and display improvements to create a thinner, lighter, and more practical folding experience. Released in July 2025, it is considered Samsung's most refined foldable yet, addressing many criticisms of previous models.
Here is a review of the Galaxy Z Fold 7 based on expert and user feedback.
The Good
Thinner, lighter design: The most immediately noticeable improvement is the Z Fold 7's slim profile, making it easier to hold and use in both folded and unfolded states. It is thinner and lighter than both the previous Z Fold 6 and traditional slab phones like the Galaxy S25 Ultra.
Wider, more usable cover screen: The outer cover display has a wider, more standard aspect ratio (21:9 compared to the Z Fold 6's 22:9), making it far more practical for everyday tasks like typing, browsing, and reading. For many users, this reduces the need to constantly open the phone.
Upgraded main display: The larger 8.0-inch internal display features a less noticeable crease thanks to a new titanium lattice and a more advanced hinge. It is brighter and offers excellent picture quality for multitasking and media consumption.
Flagship-level camera: The Z Fold 7 finally gets an "Ultra"-grade camera system, adopting the same 200MP main wide-angle lens found on the Galaxy S25 Ultra. This results in a significant improvement in photo quality compared to older Z Fold models.
Powerful performance: Th
Here is a review of the Galaxy Z Fold 7 based on expert and user feedback.
The Good
Thinner, lighter design: The most immediately noticeable improvement is the Z Fold 7's slim profile, making it easier to hold and use in both folded and unfolded states. It is thinner and lighter than both the previous Z Fold 6 and traditional slab phones like the Galaxy S25 Ultra.
Wider, more usable cover screen: The outer cover display has a wider, more standard aspect ratio (21:9 compared to the Z Fold 6's 22:9), making it far more practical for everyday tasks like typing, browsing, and reading. For many users, this reduces the need to constantly open the phone.
Upgraded main display: The larger 8.0-inch internal display features a less noticeable crease thanks to a new titanium lattice and a more advanced hinge. It is brighter and offers excellent picture quality for multitasking and media consumption.
Flagship-level camera: The Z Fold 7 finally gets an "Ultra"-grade camera system, adopting the same 200MP main wide-angle lens found on the Galaxy S25 Ultra. This results in a significant improvement in photo quality compared to older Z Fold models.
Powerful performance: Th
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely a step up!
on October 11, 2025
Posted by: Jwiggle
[This review was collected as part of a promotion.] The galaxy fold 7 has been a game changer for my everyday use phone. The ability to open it up and use two apps at the same time does wonders for quick research or gaming and playing YouTube videos at the same time. I like using the Galaxy AI to create dungeons pictures and the larger surface area with my S-Pen make my simple doodles come to life!
Battery life lasts me all day with regular use. Typically from 7am - 5pm with a combo of web-surfing (fast), gaming, streaming, and taking photos.
I do wish it had the 100x zoom, the 30x is nice but being able to verify footsteps on the moon is just plain fun. Would like to see it come back in a future model or maybe find a way to use the built in AI to accomplish it.
Pictures are clear and are snappy without losing quality. And using the Galaxy AI editor to remove unwanted background objects or people works great!
Battery life lasts me all day with regular use. Typically from 7am - 5pm with a combo of web-surfing (fast), gaming, streaming, and taking photos.
I do wish it had the 100x zoom, the 30x is nice but being able to verify footsteps on the moon is just plain fun. Would like to see it come back in a future model or maybe find a way to use the built in AI to accomplish it.
Pictures are clear and are snappy without losing quality. And using the Galaxy AI editor to remove unwanted background objects or people works great!
Value
5
Written by a customer while visiting Samsung US