Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Worthy of 10 stars!
on October 14, 2025
Posted by: Dreamphone
[This review was collected as part of a promotion.] I've been a Samsung user for last 8 generations of phones, this is the best phone one can have.
Honestly when the precious slim version was launched in South Korea I was jealous that we didn't get it in North America but with the fold 7 being launched no complains!
Best bang for your buck, a multi taskers dream!
The Galaxy AI features to edit photos is unmatched.
Gets yours now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome phone
on October 14, 2025
Posted by: Samsungbigbuyer
[This review was collected as part of a promotion.] Really nice phone but the battery life is horrible, the camera also is not good we are talking pictures with s25 ultra zoomed in on a football game and taking a picture with the zfold 7 and the Zfold 7 has very horrible picture quality while the s25 ultra has amazing picture quality.
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hey there Luv Samsung,
Thank you for sharing your insight on your Wireless Charger Trio. Samsung does not recommend using any chargers other than Samsung chargers, especially uncertified or counterfeit chargers. These can hinder the charging of your device and may cause battery issues if used long-term. You should also make sure your charger is an authentic Samsung charger. Please ensure your phone has fast charging enabled and keep in mind, you have to keep your wireless charger charged as well. When it comes to your buds please ensure you have buds that are compatible with wireless charging. Check out more about your wireless charger by checking out the article linked below. thank you for your feedback. We appreciate you choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insight on your Wireless Charger Trio. Samsung does not recommend using any chargers other than Samsung chargers, especially uncertified or counterfeit chargers. These can hinder the charging of your device and may cause battery issues if used long-term. You should also make sure your charger is an authentic Samsung charger. Please ensure your phone has fast charging enabled and keep in mind, you have to keep your wireless charger charged as well. When it comes to your buds please ensure you have buds that are compatible with wireless charging. Check out more about your wireless charger by checking out the article linked below. thank you for your feedback. We appreciate you choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall
on October 14, 2025
Posted by: Skullrider1993
[This review was collected as part of a promotion.] I went from the ultra series to the fold series and while there are some things I liked better on the ultra (mainly performance and battery) I like the fold better overall. Love the size of the inner screen and the galaxy AI is awesome for various tasks. The biggest problem with the phone and it might be more on the developers side but I do quite often have problems with apps when switching from the front screen to the inner screen. That being said usually all I have to do to fix the problem is close the app and reopen it. Not a big problem but it can be annoying. Multitasking on the inner screen is great and very convenient. The upgraded camera while not as good as the ultra for far off shots is great with everything else. Be warned, the camera bump is no joke. You will not come close to sitting this phone down flat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
the fold 7 hands down the best phone out !
on October 14, 2025
Posted by: kingbeef
[This review was collected as part of a promotion.] I've had the Galaxy fold phones from the first one and the fold 7 is the best one out of all the folds . the AI in the phone is the best with the translation from speech. Which means you can go to any country.And when they talk to you, you can read the translation right into your phone.What's better than that. The fold seven is the thinnest and the lightest out of all the folds, and it's easy to fit in your pocket or your suit jacket. The only thing missing is a stylus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 14, 2025
Posted by: Kolokoy
[This review was collected as part of a promotion.] Great for muti tasking, customization. Galaxy Ai Gemini helps a lot to get information needed.
I like the features where it automatically research and provide information about the object in the picture.
I like the features where it automatically research and provide information about the object in the picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the BEST!
on October 14, 2025
Posted by: ZFold4Life
[This review was collected as part of a promotion.] I got my first Z-Fold 3 in 2021 and continued to upgrade with every new model. Innovation beyond its time. Innovation beyond its time. Just when you think they can't improve, Samsung does! Love the Z-Fold 7 slim design with more screen. If you dont have a Z-Fold, you are missing out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall
on October 14, 2025
Posted by: TheZman
[This review was collected as part of a promotion.] I have really enjoyed the fold series of phones. I really like the versatility with being able to run multiple apps at once (including games). Games run pretty well on here and the phone overall runs really smooth. Camera is better than previous model but still could be better (coming from the S series phones). My main gripe with the Gold 7 is the fact I can't use my pen i bought with my last model. I used to use the pen a lot with my S series and was happy I could get one for the Z fold 6 (even though is doesn't have the same features) the Galaxy AI has been helpful when I need it and is pretty useful. It does have a little bit of lag when it comes to Assistant commands when trying to use my at home smart devices but I've figured out how to make it work for me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Fantastic Device!
on October 14, 2025
Posted by: Eric1104
[This review was collected as part of a promotion.] I've had the Samsung Z Fold 7 for a few months now and I couldn't be happier! I had the Z Fold 6 prior to this (which was my first foldable device) and I loved that, however I didn't realize how much more I would love the upgrade to the 7! The size of the device overall is incredible. Super thin and lightweight, yet a wonderful giant screen when opened. And using it closed is super comfortable as well. I use my fold primarily for day to day usual phone stuff, texts, calls, socials, internet scrolling etc. However my other predominant use cases are for running my small business and playing games. This thing is a beast at multitasking and runs any game I throw at it amazingly. Also having the large form factor for running my business and using my point of sale system is such a joy. I find I'm using my fold 7 more and more over the iPad I had originally for my point of sale system. Also the AI features are great, as well as the customization options galaxy has for everything from the wallpapers/lock screen to the keyboard interface and animations throughout the phone. Overall this thing is great at anything you would need to do and I can't speak well enough about it! This may sound like a paid promotion lol but I'm really just a guy who has fallen head over heels for an absolutely wonderful device. I can't go back to a normal slab phone now after having had 2 folds. Great job Samsung!
Value
5
Written by a customer while visiting Samsung US