Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,722 Reviews)
Rating breakdown 7,722 reviews
5 Stars
6,332
4 Stars
1,030
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: victor
from md
Expertise:Intermediate
Verified Purchase:Yes
this is my seconds fold and the phone feels lighter without losing the screen size, it's great
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hola victor,
Thank you for sharing your experience with your second Galaxy Z Fold7. It’s wonderful to hear how much you’re enjoying the lighter feel while still having that full, immersive screen. That combination of portability and power is exactly what makes the Fold7 such a standout device. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with your second Galaxy Z Fold7. It’s wonderful to hear how much you’re enjoying the lighter feel while still having that full, immersive screen. That combination of portability and power is exactly what makes the Fold7 such a standout device. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Big screen
on November 18, 2025
Posted by: Bernie
[This review was collected as part of a promotion.] Easy to see and use apps. Like the features like connecting to my hearing aid. Has a lot of storage. Watching YouTube is very easygoing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NICE BUT NOT WHAT I THOUGHT FOR THE PRICE.
on November 18, 2025
Posted by: Bryanna
[This review was collected as part of a promotion.] This phone is nice. But not what I thought i would get for the price. Personally the samsung s22 ultra blows this phone out of the water the camera was incredible on the ultra having a stylus pen. Half the time you have to tap on things multiple times just to get it to work.
Value
2
Response from Samsung USBy R&R, November 19, 2025
Hi Bryana,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Use it like a regular phone or unfold and it's a t
on November 18, 2025
Posted by: Forbescz
[This review was collected as part of a promotion.] Really love my galaxy z fold 7 best phone device I've had and love all the Galaxy AI Samsung has like circle to search or Nano Banana.I can use it like a regular phone or unfold to a mini tablet
Value
5
Written by a customer while visiting Samsung US
Posted by: Chief
Verified Purchase:Yes
I really like the phone. A bit expensive. One disappointment would be when i open the phone, the screen is too square. I would prefer more rectangle.
No, I would not recommend this to a friend.
Performance
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are awesome
on November 17, 2025
Posted by: Buds2pro
[This review was collected as part of a promotion.] I love these buds. They are very easy to use. I use Galaxy AI everytime to help me with certain tasks on my phone or even just helping me select music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on November 17, 2025
Posted by: Galaxy7fold
[This review was collected as part of a promotion.] I use this phone for everything. Galaxy AI is my new best friend. Anything I need, Galaxy AI helps me find it. I love the 16gb of RAM that this phone has. I multitask all the time so it's perfect.
Value
5
Written by a customer while visiting Samsung US