Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
The Future in My Hands
on October 14, 2025
Posted by: Mel144k
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a few months now, and it honestly feels like holding the future. The build quality is premium, the hinge feels stronger and smoother than ever, and the massive inner display makes multitasking a dream—whether I’m watching lectures, reviewing network diagrams, or planning my schedule.
What really sets it apart is Galaxy AI. It’s not just a gimmick—it actually enhances productivity. I’ve been using features like real-time translation, note summarization, and AI-driven photo editing daily, and they save me so much time. The device anticipates what I need next and makes switching between apps effortless.
Battery life is solid, the cameras are flagship-level, and the overall experience feels seamless. The Fold 7 isn’t just a phone—it’s a workstation, entertainment hub, and assistant all in one.
If you’re someone who values innovation and productivity, this phone is worth every penny. Samsung really outdid themselves with the Galaxy Z Fold 7 + Galaxy AI combo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most worthy smartphone right now
on October 14, 2025
Posted by: Max001
[This review was collected as part of a promotion.] Having using my Z Fold 7 for a month and absolutely happy with it. Phone is really thin and light that makes it stand out from competitors. The size and weight was reason of not buying previous ones but this time it is really comfortable. I wasnt sure about camera quality before buying but my perspective changed when I took my first photos, the quality is much better than my Galaxy S24 Ultra. Unfolded phone is really easy to use especially if u like multitasking. AI futures as well as gift of 6 month free Gemini AI made my life so easier. Especially when u need to perform the tasks on the go, you just unfold the phone in multi window mode switch on your AI tools and your tasks are finished so quick. Even price is high it is worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z-Folf 7 powerhouse
on October 14, 2025
Posted by: don2345
[This review was collected as part of a promotion.] The phone I have found to be all I need. From the thinness, to the great cameras, size of the screen when flipped open which brings the tab life, to the battery life, all these makes the Z-Fold 7 a powerhouse.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
I don't not envisage my daily trips without having my Z-Fold 7with me. Even with a case, it is not bulky. When closed, it becomes a phone long enough for anything and everything a phone is expected to do, and more. Open, it becomes a mini tablet big enough for the needs of a tablet. AI features are top-notch.
I will recommend this phone to anyone who wants and expects a lot from a phone. You will not be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 14, 2025
Posted by: Verbmynoun
[This review was collected as part of a promotion.] I love this phone! The battery life is great, so far. The size is great for me, and the center line is minimal. Galaxy AI is a tool that I have yet to fully utilize, but it is promising. I use my phone for entertainment and work, but I've recently been turned on to Android Auto through our vehicle. I highly recommend the ZFold7!
Value
5
Written by a customer while visiting Samsung US
Posted by: TechNerd
from Palo Alto California
Expertise:Expert
Verified Purchase:Yes
I've been using this phone for now 4 weeks. What I love about the phone the camera, battery the feature packed . it's easy to use.. I have been using Galaxy fold phones for almost 10 years . This newest one you don't see the crease in the middle it's very light and very stable form rock solid performance no issues whatsoever.It is really easy to use and do screenshots. I love photography this is by far one of the best phones Samsung have ever made. It is dustproof and water resistant . I like the way the hinges they close open it gives you a very sturdy feeling.. . Samsung has really perfected this phone where all the flaws they had for the past few years have been eradicated. I would highly recommend this phone to anyone who's looking to purchase a Fold 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fold 7 is great, but not perfect
on October 14, 2025
Posted by: TommyG
[This review was collected as part of a promotion.] I have to mention that the AI and Camera features are stellar. I have an issue with the fact that some apps still don't transfer over in a fluid way when I unfold to the big screen. And it definitely glitches sometimes.
The battery life is great though, and I love watching videos and playing games on the big screen!
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hi there TommyG,
We’re glad you're impressed with the Galaxy Z Fold7’s AI and camera features. The Fold7 boosts productivity and entertainment by combining advanced AI tools with a cinematic foldable display. Your feedback on app transitions helps us improve the adaptive design that sets the Fold series apart. Stay tuned for software updates as we continually enhance formats and layouts. Thank you for your feedback and for selecting Samsung’s innovative products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We’re glad you're impressed with the Galaxy Z Fold7’s AI and camera features. The Fold7 boosts productivity and entertainment by combining advanced AI tools with a cinematic foldable display. Your feedback on app transitions helps us improve the adaptive design that sets the Fold series apart. Stay tuned for software updates as we continually enhance formats and layouts. Thank you for your feedback and for selecting Samsung’s innovative products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung quality now with Galaxy AI
on October 14, 2025
Posted by: OriginalGalaxy
[This review was collected as part of a promotion.] As an avid Samsung user now for over +15 years staring with the flip phones. My first galaxy was the original Samsung Galaxy. I have always had the newest Galaxy every year. There are none that compare to Samsung.
I have recently changed to the new Galaxy Fold 7 with Galaxy Ai and it has changed my day to day. The Fold 7 is a master of media consumption bar none. Basically the "have it whatever way you want" of the phone world. Phone? Yes Tablet? Sure.
Galaxy Ai has been the personal assistant everyone needs. Has helped me in countless ways. With photos, questions, searches and anything else I could need.
I have recently changed to the new Galaxy Fold 7 with Galaxy Ai and it has changed my day to day. The Fold 7 is a master of media consumption bar none. Basically the "have it whatever way you want" of the phone world. Phone? Yes Tablet? Sure.
Galaxy Ai has been the personal assistant everyone needs. Has helped me in countless ways. With photos, questions, searches and anything else I could need.
I am always looking forward to the new Galaxy.
Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very thin, amazing for gaming love it so much
on October 14, 2025
Posted by: Gustavo
[This review was collected as part of a promotion.] The ai on this device is awesome, fast for basically everything. Love the circle search feature, allows for fast searches, copy paste, and translations. This was the first time I've gotten my hands on a fold, the fact that it was so thin, bigger screen, crease was reduced even more than previous models, had to try it out. And my god do I not regret it one bit. Im also a huge gamer and gaming on this device is my favorite thing to do, can handle pretty high settings, and the bigger screen just makes it even better. Overall this device has completely transitioned me to folds, dont think I could ever go back to regular phones! Excited for the 8, addicted to these phones now
Value
5
Written by a customer while visiting Samsung US