Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,233 Reviews)
Rating breakdown 4,233 reviews
5 Stars
3,572
4 Stars
477
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
I've grabbed every fold since folding 4
on November 17, 2025
Posted by: Bwpyvngwolf
[This review was collected as part of a promotion.] I’ve been a Z Fold user since the Fold 4, and honestly, the Fold 7 feels like everything I’ve been waiting for. Samsung finally perfected the whole foldable experience. The second you open it, it’s like having a mini laptop in your pocket — super smooth, clean, and surprisingly comfortable to use all day.
Multitasking is on a whole new level. I can stream something, reply to messages, and scroll on a third app without a hiccup. The screen quality is crazy, the hinge feels solid, and the whole phone just feels premium in a way my older Folds never fully did.
And the AI? This is the first time a phone’s AI actually feels like it belongs. It helps clean up photos, writes things for you, automates little tasks, and seems to learn the way you use your phone. It makes everything effortless, like the phone is one step ahead.
Battery lasts all day, cameras are sharp even in low light, and honestly once you get used to living on a Fold, regular phones feel boring.
I’ve used every Fold since the 4, and the Fold 7 is by far the one that finally feels complete. It’s my favorite phone, period.
Multitasking is on a whole new level. I can stream something, reply to messages, and scroll on a third app without a hiccup. The screen quality is crazy, the hinge feels solid, and the whole phone just feels premium in a way my older Folds never fully did.
And the AI? This is the first time a phone’s AI actually feels like it belongs. It helps clean up photos, writes things for you, automates little tasks, and seems to learn the way you use your phone. It makes everything effortless, like the phone is one step ahead.
Battery lasts all day, cameras are sharp even in low light, and honestly once you get used to living on a Fold, regular phones feel boring.
I’ve used every Fold since the 4, and the Fold 7 is by far the one that finally feels complete. It’s my favorite phone, period.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sartori
from WA
Expertise:Intermediate
Verified Purchase:Yes
It took me a few days to get used to the change from iOS to Android, but this foldable phone is fantastic. I can very much feel the crease in the middle when I'm using it unfolded, but it doesn't bother me much, and the crease isn't visible when viewing head-on.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hey Sartori,
We appreciate you sharing your experience of stepping into the Galaxy world with your first foldable. It’s exciting to hear how quickly the Galaxy Z Fold7 became a favorite, especially coming from a completely different operating system. You mentioned feeling the crease while using the larger display. Many foldable owners say the same at first, but love how it fades into the background when they use it for content or apps. The immersive viewing experience and the flexibility of two usable screens are some of the features that make the Z Fold7 layout so enjoyable daily. Thanks for giving the Galaxy experience a chance to impress you. We’re happy to have you in the Samsung community.
-Ty
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We appreciate you sharing your experience of stepping into the Galaxy world with your first foldable. It’s exciting to hear how quickly the Galaxy Z Fold7 became a favorite, especially coming from a completely different operating system. You mentioned feeling the crease while using the larger display. Many foldable owners say the same at first, but love how it fades into the background when they use it for content or apps. The immersive viewing experience and the flexibility of two usable screens are some of the features that make the Z Fold7 layout so enjoyable daily. Thanks for giving the Galaxy experience a chance to impress you. We’re happy to have you in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Use it like a regular phone or unfold and it's a t
on November 18, 2025
Posted by: Forbescz
[This review was collected as part of a promotion.] Really love my galaxy z fold 7 best phone device I've had and love all the Galaxy AI Samsung has like circle to search or Nano Banana.I can use it like a regular phone or unfold to a mini tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone itself is awesome.
on November 19, 2025
Posted by: Toofargone
[This review was collected as part of a promotion.] All of this extra added random apps and downloads that I had to find on my own have my phone bugged. "GALAXY AI" It's gone so far as I fear for my safety in more ways than one. This device is cool, big fold open screen, performs good unless whatever or whomever else is controlling it. It just doesn't make sense and yet the security software says there's nothing wrong if you just let it do the basic scan. A lot is wrong. I'll be in touch, hopefully. Otherwise I'd recommend this over the S25 Ultra any day. Have a lovely day everyone!
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hello Toofargone,
Thank you for sharing your experience with the Galaxy Z Fold7. The large, open display and smooth performance clearly stand out to you, and it’s meaningful to hear how much you enjoy the device. Your description also emphasizes how carefully you observe your phone’s behavior and features. Your perspective shows how much people depend on their devices daily. We appreciate you being part of the Samsung family, and we hope you have a lovely day.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The large, open display and smooth performance clearly stand out to you, and it’s meaningful to hear how much you enjoy the device. Your description also emphasizes how carefully you observe your phone’s behavior and features. Your perspective shows how much people depend on their devices daily. We appreciate you being part of the Samsung family, and we hope you have a lovely day.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The better folding phone.
on November 19, 2025
Posted by: Itobrahim
[This review was collected as part of a promotion.] The Galaxy Fold 7 completes everything I needed to do. The size of the front screen is absolutely perfect and in relation to the modern smartphones. The internal screen is exactly what I wanted for all these years and outperforms that of its competitors. Battery is great and the efficiency based on the Galaxy AI blows the rest of the competition out of the water.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hey Itobrahim
Thank you for such a detailed review of the Galaxy Z Fold7. Your description of the front display and the immersive internal screen perfectly highlights what makes this device stand out in the foldable market. Combine that with its battery life and Galaxy AI features, and you have a device built for power and efficiency. Thanks for choosing innovation with Samsung.
-Ty
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Thank you for such a detailed review of the Galaxy Z Fold7. Your description of the front display and the immersive internal screen perfectly highlights what makes this device stand out in the foldable market. Combine that with its battery life and Galaxy AI features, and you have a device built for power and efficiency. Thanks for choosing innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and qualities
on November 19, 2025
Posted by: Goodies
[This review was collected as part of a promotion.] I love to play casino slot games on the big screen it's like your there
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone.
on November 19, 2025
Posted by: Delongk
[This review was collected as part of a promotion.] Great phone. I love it except I would love spen support but wouldn't trade it for the thickness of the fold 6. The stylus' with the flat clear disk seem to still work so a relatively minor sacrifice to me. I would recommend the fold 6 if an active stylus is a necessity
Value
5
Written by a customer while visiting Samsung US
Posted by: G Axelson
from Beaufort, SC
Verified Purchase:Yes
One month after I purchased my ZF7 512GB, Samsung lowered the cost of a ZF7 1TB...less than I paid for ZF7 512GB.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US