Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,255 Reviews)
Rating breakdown 4,255 reviews
5 Stars
3,592
4 Stars
479
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product.
(
449 out of
511)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Best fold yet
on December 9, 2025
Posted by: Marker
The thinnest and best fold yet. The bevel is barely visible in the newest innovation of the Z series phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mich Yen
from PHILA PA
Expertise:Intermediate
Verified Purchase:Yes
Using this phone about 2 weeks. Great phone. But it has been getting hot. Planning on contacting Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, December 17, 2025
Hi Mich Yen,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is built to deliver strong performance for multitasking, streaming, and productivity, featuring advanced processing within a sleek foldable design. Your comments on device warmth provide useful insight into how performance and usage habits interact during daily use. We appreciate your time in sharing your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is built to deliver strong performance for multitasking, streaming, and productivity, featuring advanced processing within a sleek foldable design. Your comments on device warmth provide useful insight into how performance and usage habits interact during daily use. We appreciate your time in sharing your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Steph
Expertise:Expert
Verified Purchase:Yes
The camera is very flou and i have been trying to get in touch with them to return the phone but no answer of course
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 12, 2025
Hey Steph,
We appreciate your feedback on the Galaxy Z Fold7. Its multi-lens system was built to deliver vivid detail and professional-grade results. Your experience helps us refine our camera optimization process to enhance clarity and focus across all lighting conditions. Please reach out to our Samsung Support Team to further assist with any of your questions or concerns. Thank you for sharing your experience and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on the Galaxy Z Fold7. Its multi-lens system was built to deliver vivid detail and professional-grade results. Your experience helps us refine our camera optimization process to enhance clarity and focus across all lighting conditions. Please reach out to our Samsung Support Team to further assist with any of your questions or concerns. Thank you for sharing your experience and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on July 25, 2025
Posted by: FoldAndACat
[This review was collected as part of a promotion.] Pros:
Very thin
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Cons:
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Flagship Reaches Maturity
on July 26, 2025
Posted by: Ghaks99
[This review was collected as part of a promotion.] I recently purchased the Galaxy Z Fold 7, and after spending some time with it, I can confidently say it’s one of the most refined foldables to date. Samsung has truly elevated both hardware and software — especially with the integration of Galaxy AI.
Galaxy AI: Smarter and More Useful Than Ever
The Gemini-powered screen analysis feature is incredibly helpful. Whether I'm reading documents, browsing websites, or viewing images, it can understand and summarize content or answer contextual questions instantly.
The object eraser tool in photos is seamless — it removes unwanted elements naturally without leaving visible traces. I no longer need third-party editing apps.
Voice recording to text with automatic summarization is another highlight. It’s perfect for meetings, interviews, or lectures, saving me hours of transcription and note-taking.
Cover Display Feels Like a Regular Smartphone
Unlike previous Fold models, the outer screen on the Z Fold 7 feels balanced and fully usable. It’s responsive, comfortable to use with one hand, and works just as well for everyday tasks like messaging, web browsing, and navigation — no compromise.
🎬 Unmatched Viewing Experience on the Main Display
Once unfolded, the large inner display shines. Watching videos, streaming content, or playing games feels immersive and cinematic. It’s also perfect for multitasking, allowing up to three apps at once with ease — ideal for productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had very convenient software and great quality!
on July 27, 2025
Posted by: Cdxp0097
[This review was collected as part of a promotion.] Great for anything and everything loved the screen size and quality and speed 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 27, 2025
Posted by: JU1CYJAK3
[This review was collected as part of a promotion.] Very smooth and easy to navigate. Wish the s pen was compatible, and if it means being sacrificed for a thinner and lighter device for now then yes! Regardless, definitely recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far it’s been great!
on July 27, 2025
Posted by: Longwaldo
Expertise:Intermediate
No issues , works flawlessly. First folding phone but has surpassed my expectations.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US