Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,233 Reviews)
Rating breakdown 4,233 reviews
5 Stars
3,572
4 Stars
477
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Man... It's awesome
on November 11, 2025
Posted by: Ashwin
[This review was collected as part of a promotion.] I'm so excited to share my thoughts on my new Z Fold 7! This device truly is amazing and has exceeded all my expectations. 🤩 The folding screen is so innovative, making multitasking a breeze, and I can't get enough of the expansive display. It feels like I'm carrying a mini tablet in my pocket! 📱 The camera quality is also superb, capturing every moment in stunning detail. 📸 If you're looking for a cutting-edge smartphone experience, I highly recommend checking out the Z Fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best phone AI
on November 11, 2025
Posted by: 3dsergio
[This review was collected as part of a promotion.] I use my phone for work sometimes im designing and im at a dinner table and dont have a napkin so my fold 7 I can design with it with AI it's a breeze then when I get to work I transfer to my desktop samsung AI is advanced
Value
5
Response from Samsung USBy R&R, November 11, 2025
Hello 3dsergio,
We’re glad to hear that the Galaxy Z Fold7 integrates seamlessly into your workflow. Being able to begin designs on the go and continue them on your desktop demonstrates how Galaxy AI enhances creativity and efficiency. It’s wonderful to see the Z Fold7 become a part of your daily routine; that flexibility truly sets this series apart. Thank you for selecting Samsung's innovation.
-Ty
Samsung Support
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We’re glad to hear that the Galaxy Z Fold7 integrates seamlessly into your workflow. Being able to begin designs on the go and continue them on your desktop demonstrates how Galaxy AI enhances creativity and efficiency. It’s wonderful to see the Z Fold7 become a part of your daily routine; that flexibility truly sets this series apart. Thank you for selecting Samsung's innovation.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This fold is a game changer
on November 11, 2025
Posted by: Tspeed
[This review was collected as part of a promotion.] The Galaxy Fold 7 offers all the exceptional features one anticipates from Samsung, and the inclusion of the Galaxy AI feature has truly been a transformative addition. I find myself utilizing it extensively for various tasks, from managing work-related responsibilities and responding to emails to organizing my daily life, including my calendar, tasks, and even music playlists. As someone who has owned numerous cell phones and does not typically upgrade annually simply for a new model, I can confidently say that I am a technology enthusiast who values meaningful advancements. The Galaxy AI certainly meets this criterion and is unequivocally a worthwhile investment.
Value
5
Written by a customer while visiting Samsung US
Posted by: Will V
from Bergen County, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Honestly, I keep reading it's expensive. Agreed. Cheaper though will cost more in the longrun. Since my Fold 5 I will never get another phone. I purchased mine with Affirm. Made the payments interest free easier for me to buy 2. My wife adored her phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone but the pre loaded apps not so much
on November 11, 2025
Posted by: Daveb22
[This review was collected as part of a promotion.] Love the phone. But now its starting to be very slow and glitching. Enjoy the fold, no issues. Wish there was an app that from Samsung that would clean and keep phone working optimum.
Value
3
Response from Samsung USBy R&R, November 11, 2025
Hey Daveb22,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you appreciate its design and daily performance. As apps may demand more processing power over time, especially with increased storage activity, using Device care regularly can help keep your device smooth by managing background processes, optimizing storage, and making apps more responsive. The Z Fold7’s hardware supports multitasking well, and you’ll likely discover new ways it adapts to your everyday needs. We appreciate your feedback and hope your Z Fold7 continues to highlight Samsung’s innovative technology, which improves the more you use it.
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you appreciate its design and daily performance. As apps may demand more processing power over time, especially with increased storage activity, using Device care regularly can help keep your device smooth by managing background processes, optimizing storage, and making apps more responsive. The Z Fold7’s hardware supports multitasking well, and you’ll likely discover new ways it adapts to your everyday needs. We appreciate your feedback and hope your Z Fold7 continues to highlight Samsung’s innovative technology, which improves the more you use it.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I LIKE IT IT CAN TURN FOTOS Into PDF FILES
on November 11, 2025
Posted by: Elmatatan2707
[This review was collected as part of a promotion.] Video quality is high definition perfect for steaming movies and games and record your videos and fotos at HD quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic device
on November 11, 2025
Posted by: ZF0ld7
[This review was collected as part of a promotion.] This is so far the best Galaxy device I've owned and used. Whether it be the Galaxy AI, or the internal components, to the sleek folding design. Im very impressed and will always continue being a Samsung customer!
Value
5
Response from Samsung USBy R&R, November 11, 2025
Ahoy ZF0ld7,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the folding design, internal components, and Galaxy AI are all meeting your expectations. When a device integrates smoothly into daily routines, technology truly becomes engaging. We’re pleased you’re impressed and eager to stay part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the folding design, internal components, and Galaxy AI are all meeting your expectations. When a device integrates smoothly into daily routines, technology truly becomes engaging. We’re pleased you’re impressed and eager to stay part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable phone on the market!
on November 11, 2025
Posted by: Hvillan
[This review was collected as part of a promotion.] The phone does it all! It's like having a portable pc on hand at all times. Galaxy AI is by far among the best in class, saving me time and effort during work, and personal tasks.
Value
5
Written by a customer while visiting Samsung US