Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,233 Reviews)
Rating breakdown 4,233 reviews
5 Stars
3,572
4 Stars
477
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Sherri
from Pittsburgh, PA
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this phone. I gave 4 starts only because I don’t make it thru the day without charging it again. I am a heavy user but other phones got me thru the day. I thing picture quality is good as well and I do take a lot of photos so that’s important to me.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi Sherri,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you are enjoying the device overall! Especially the camera quality and the experience of capturing many photos. Your insight on battery performance provides helpful context, especially as a heavy user. Samsung Galaxy phones come with settings and features to help you monitor and extend your device's battery life. Keep an eye on battery performance and use power-saving modes when needed to maximize your battery life. There are ways to extend battery life, such as power-saving modes or light performance mode during times when you're not using your device as much. We invite you to check out our online resource linked below for tips and tricks to improve battery life. The Fold7 packs a lot of power into its large display, and your perspective highlights how people with active lifestyles use it throughout the day. Thanks for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you are enjoying the device overall! Especially the camera quality and the experience of capturing many photos. Your insight on battery performance provides helpful context, especially as a heavy user. Samsung Galaxy phones come with settings and features to help you monitor and extend your device's battery life. Keep an eye on battery performance and use power-saving modes when needed to maximize your battery life. There are ways to extend battery life, such as power-saving modes or light performance mode during times when you're not using your device as much. We invite you to check out our online resource linked below for tips and tricks to improve battery life. The Fold7 packs a lot of power into its large display, and your perspective highlights how people with active lifestyles use it throughout the day. Thanks for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: John
from New york, NY
Expertise:Expert
Verified Purchase:Yes
Ngl the phone is great but I have 2 issues with it.
1: the lack of accessories and the overprice of the few there are
2. Battery last less that the Fold5 like way less.
Beside that its a great phone
1: the lack of accessories and the overprice of the few there are
2. Battery last less that the Fold5 like way less.
Beside that its a great phone
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I am In- love
on November 10, 2025
Posted by: Researchergeek
[This review was collected as part of a promotion.] I absolutely love my Galaxy full 7, and I use AI all the time. As a professional researcher, the Galaxy AI
is the best thing since sliced bread. It's all about how you phrase the question. And about asking the correct question. It's like having a table full of reference material at your finger tips and you never have to get a paper cut from constantly flipping pages. And really, who needs the tablet? When you have the 7 full, it is a tablet. I didn't think I could do the full after having the flip since it came out. But this phone takes the cake. I'm never going back.
is the best thing since sliced bread. It's all about how you phrase the question. And about asking the correct question. It's like having a table full of reference material at your finger tips and you never have to get a paper cut from constantly flipping pages. And really, who needs the tablet? When you have the 7 full, it is a tablet. I didn't think I could do the full after having the flip since it came out. But this phone takes the cake. I'm never going back.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello Researchergeek,
Thank you for sharing such a passionate and detailed reflection on the Galaxy Z Fold7. Its great to hear the way you use your device and the Galaxy AI, especially for research, truly captures what makes the Z Fold7 experience powerful. The combination of a full tablet-like display with quick access to information is exactly why so many people have made the Z Series their preferred device. Your excitement shines through your review, and it’s amazing to hear how smoothly you've combined a phone and a tablet. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a passionate and detailed reflection on the Galaxy Z Fold7. Its great to hear the way you use your device and the Galaxy AI, especially for research, truly captures what makes the Z Fold7 experience powerful. The combination of a full tablet-like display with quick access to information is exactly why so many people have made the Z Series their preferred device. Your excitement shines through your review, and it’s amazing to hear how smoothly you've combined a phone and a tablet. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Nyle Nido
Expertise:Intermediate
Verified Purchase:Yes
Z fold 7 will give you a different level of experience. No other phone comes close to it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of all the previous Z Folds
on November 10, 2025
Posted by: IndioCasBae
[This review was collected as part of a promotion.] The best of all the previous Z Folds. Bigger and more comfortable to handle. Excellent camera and screen resolution. It's just perfect. Galaxy AI is awesome and very helpful I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thin device.
on November 10, 2025
Posted by: Ct1985
[This review was collected as part of a promotion.] I love this phone so much. Super thin and no weight how so ever. The software is flawless! And everything else come are fabulous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on November 10, 2025
Posted by: Lionois
[This review was collected as part of a promotion.] Best phone i ever owned, best battery life and performance. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold UPGRADE
on November 10, 2025
Posted by: FoldToFold
[This review was collected as part of a promotion.] Went from fold 4 to fold 7 and was not disappointed. Huge upgrade, such a sleek and pretty device. Using galaxy AI to edit photos and generate images from doodles my kids do has been easy and fun.
Value
5
Written by a customer while visiting Samsung US