Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Productivity and efficiency are top notch
on October 20, 2025
Posted by: vinnydho
[This review was collected as part of a promotion.] The product allows me to do many tasks efficiently with less distractions when prioritized. Since there is less time switching in-between applications, I am able to use whichever tools the phone provides to cut the time to do tasks by at least half. The phone also allows me to have a more refined multitasking skillset.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Chicago Burbs
Expertise:Expert
Verified Purchase:Yes
I traded in an S25 Ultra, and sort of regret it. I travel frequently for work, and wanted the bigger screen for watching movies during flights. It's great for that, and when in airplane mode the battery life is perfectly acceptable. When connected to a network, whether or not I'm actively using it, the battery level starts dropping immediately. I find I now have to travel with an external battery pack or plugging in frequently when sitting in an airport terminal. Something I never needed to do with my S25 Ultra. Knowing all this, I don't think I would do it again. Probably will trade this in when the S26 comes out. Love you Samsung, but this one just does not do it for me.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello Bill,
We appreciate you taking the time to share your insight on your Galaxy Z Fold7. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can pinpoint what is draining your battery. A couple of resources will be provided below with more insight on how to keep your device battery powered up throughout your day. We thank you for your review. Remember, you play a crucial role in managing your device's battery life. Thank you for choosing innovation with Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We appreciate you taking the time to share your insight on your Galaxy Z Fold7. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can pinpoint what is draining your battery. A couple of resources will be provided below with more insight on how to keep your device battery powered up throughout your day. We thank you for your review. Remember, you play a crucial role in managing your device's battery life. Thank you for choosing innovation with Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back they stylus
on October 19, 2025
Posted by: Derreck
Expertise:Expert
This is a really good phone. Samsung missed the boat when they took the stylus away. Please bring it back and then this will be a 5 star phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey Derreck,
Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: M McDermott
from Fort Knox, KY
Expertise:Expert
Verified Purchase:Yes
High quality product. The screen size is easy to view and the phone has no lag whatsoever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eugene
from Florence, AZ, USA
Verified Purchase:Yes
I have many smartphones in my life.
In short this one is the best without any to comparison.
In short this one is the best without any to comparison.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Seongjun Park
from AL
Expertise:Intermediate
Verified Purchase:Yes
I’ve been using the Galaxy Z Fold7 for about a week, and I’m extremely satisfied.
The display brightness and smooth transitions are impressive, and the multitasking features are very convenient.
The battery easily lasts all day, and the design feels both premium and durable.
If you’re considering a foldable phone, I highly recommend this one!
The display brightness and smooth transitions are impressive, and the multitasking features are very convenient.
The battery easily lasts all day, and the design feels both premium and durable.
If you’re considering a foldable phone, I highly recommend this one!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gaminggeekfamily
Verified Purchase:Yes
Awesome phone definitely worth the wait. Not the durability of a slap phone but not bad
I would recommend this to a friend!
Response from Samsung USBy R&R, October 28, 2025
Hey there Gaminggeekfamily,
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on October 18, 2025
Posted by: Shine211
[This review was collected as part of a promotion.] Great phone It is wonderful to hear that you love this phone. Perhaps you enjoy its sleek design and user-friendly interface. The advanced features likely enhance your daily communication and entertainment. We are glad that this phone brings you so much satisfaction. Overall, we hope you continue to have a great experience with it.
Value
5
Written by a customer while visiting Samsung US