Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,233 Reviews)
Rating breakdown 4,233 reviews
5 Stars
3,572
4 Stars
477
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Long Overdue
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The Fold 7 is such a game changer. I love the big screen and having the option to have 2-3 windows open at the same time. I usually need my readers when I am on my phone but with this larger screen, I don't need them anymore. It is very lightweight and the battery lasts long. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey there Long Overdue,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad to hear that the larger display and multitasking features are improving your daily routine. Having multiple windows open simultaneously is a main advantage of the Fold design, and it’s wonderful to know you’re maximizing it. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad to hear that the larger display and multitasking features are improving your daily routine. Having multiple windows open simultaneously is a main advantage of the Fold design, and it’s wonderful to know you’re maximizing it. We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Matt
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
I have had the fold 3, 4, and 5. The 5 was when it was really solid but the 7 is even better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hello Matt,
We’re excited the Galaxy Z Fold7 has been a strong upgrade for you this year. The lighter frame and refined hinge make the experience even smoother. We appreciate your loyalty and for being a long time Samsung user, we are happy to have you hear.
-Ty
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We’re excited the Galaxy Z Fold7 has been a strong upgrade for you this year. The lighter frame and refined hinge make the experience even smoother. We appreciate your loyalty and for being a long time Samsung user, we are happy to have you hear.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Samsung Phone User
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
This is the Foldable Samsung users have been waiting for. Bigger, Thinner, Easy to use. Still a few things that could be better (Faster Charging, Bigger Battery). But all in all a very good phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 5, 2025
Hey there Samsung Phone User,
We sincerely appreciate your feedback on the Galaxy Z Fold7. It's great to hear that the slimmer design, enhanced display, and ease of daily use align with your expectations. Many Fold users appreciate its combination of power and productivity while remaining portable. We also take note of your interest in features such as faster charging and a bigger battery, as your comments help shape our future innovations. Thank you for selecting Samsung.
-Ty
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We sincerely appreciate your feedback on the Galaxy Z Fold7. It's great to hear that the slimmer design, enhanced display, and ease of daily use align with your expectations. Many Fold users appreciate its combination of power and productivity while remaining portable. We also take note of your interest in features such as faster charging and a bigger battery, as your comments help shape our future innovations. Thank you for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Evansville indiana
Expertise:Intermediate
Verified Purchase:Yes
It's the thinnest phone I've ever owned, and it's just as powerful as the best on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hi Gonzalo Vilchez,
Thanks for sharing your Galaxy Z Fold7 experience. It’s great to hear that the refreshed design, lighter feeling, and slim build are noticeable improvements. We’re excited that you’re enjoying your Galaxy Z Fold7. Thank you for choosing innovation with Samsung.
-Ty
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Thanks for sharing your Galaxy Z Fold7 experience. It’s great to hear that the refreshed design, lighter feeling, and slim build are noticeable improvements. We’re excited that you’re enjoying your Galaxy Z Fold7. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Student
Verified Purchase:Yes
Had different models of fold since fold 3 and 5 . But fold 7 is better size and quality. Please keep produce fold model.
Response from Samsung USBy R&R, November 4, 2025
Hey there,
Thank you for reviewing the Galaxy Z Fold7. We’re excited to see the improvements with each new generation. Many users enjoy how the larger internal screen serves as a portable workspace—glad it suits your lifestyle. We appreciate your feedback and thank you for choosing Samsung.
-Ty
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Thank you for reviewing the Galaxy Z Fold7. We’re excited to see the improvements with each new generation. Many users enjoy how the larger internal screen serves as a portable workspace—glad it suits your lifestyle. We appreciate your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Thinkrama
from NY
Expertise:Expert
Verified Purchase:Yes
Excellent form factor and lightweight. Device is extremely thin.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hiya Thinkrama,
Thank you for reviewing the Galaxy Z Fold7. The slimmer frame and lighter weight are noticeable improvements, especially for those upgrading from earlier models. The Fold7 provides a tablet-like workspace without feeling bulky, and it’s great to hear you’re enjoying the design. Your reviews help shoppers understand what it’s like to carry and use the device daily.
-Ty
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Thank you for reviewing the Galaxy Z Fold7. The slimmer frame and lighter weight are noticeable improvements, especially for those upgrading from earlier models. The Fold7 provides a tablet-like workspace without feeling bulky, and it’s great to hear you’re enjoying the design. Your reviews help shoppers understand what it’s like to carry and use the device daily.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: John
from WA State.
Expertise:Intermediate
Verified Purchase:Yes
Much better than expected. I like the wider folded lock screen. Feels more like a usable interface without having to open phone. Opened the device is great for viewing videos ,PDF', And playing games. Decent battery life. With a military grade case, it can be used in even the worst environmental conditions.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, November 5, 2025
Hi John,
Thank you for your kind words. The Galaxy Z Fold combines productivity and entertainment, and we’re glad it suits both. We appreciate you reaching out and choosing Samsung.
-Ty
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Thank you for your kind words. The Galaxy Z Fold combines productivity and entertainment, and we’re glad it suits both. We appreciate you reaching out and choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Chris
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I love this phone more than any I've ever had! The form factor feels fresh and fun everyday. The front screen is big enough to use like a normal phone easily, and opening it up gives me that tablet like experience that just blows everything up! The screen is very vibrant and fun to watch videos on. I will be sticking with this form factor from now on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US