Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,233 Reviews)
Rating breakdown 4,233 reviews
5 Stars
3,572
4 Stars
477
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: AhnTony
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I'm so happy with the performance on my Z Fold 7! The camera allows for professional photography, and the large display helps with sharing PDFs!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z fold 7
on October 26, 2025
Posted by: Alexanderism30
[This review was collected as part of a promotion.] When using my galaxy z fold 7 i use it to watch my shows, browse the Internet and use the Galaxy AI to assist me in learning different things such as diy crafts
Value
5
Written by a customer while visiting Samsung US
Posted by: ChrisG
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
It's by far the best fold ever. Hands down lightest and fastest one I have ever had the pleasure of owning. The selfie camera is the only thing I wish that was kept behind the screen like the last few. Not really into using it anyway.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hello ChrisG,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the new design feels lighter and slimmer, and that these improvements are noticeable. We’re pleased you’re satisfied with the camera quality, as the upgraded sensors aim to produce sharp photos both indoors and outdoors. We’re excited that you have the chance to explore all the features the Galaxy Z Fold7 provides. We appreciate your review and thank you for choosing Samsung’s innovation!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the new design feels lighter and slimmer, and that these improvements are noticeable. We’re pleased you’re satisfied with the camera quality, as the upgraded sensors aim to produce sharp photos both indoors and outdoors. We’re excited that you have the chance to explore all the features the Galaxy Z Fold7 provides. We appreciate your review and thank you for choosing Samsung’s innovation!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Bradley
from Florida
Expertise:Expert
Verified Purchase:Yes
I traded in my fold 4 1TB for the fold 7 1 TB, the build quality is far superior to the 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone and watch, AI is great and extreme
on October 29, 2025
Posted by: Bluemoon
[This review was collected as part of a promotion.] I love my phone and watch it use them both for work and personal use and the AI is extremely helpful.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey there,
Thank you for your feedback. The Galaxy Z Fold7 is crafted to be powerful, versatile, and premium—and we’re excited to hear it has surpassed your expectations. The more user-friendly Galaxy AI adds more interactivity; if you can imagine it, you can bring it to life. Features like circle to search and live translator have elevated mobile technology. We appreciate your role in the Samsung journey.
-Ty
Samsung Support
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Thank you for your feedback. The Galaxy Z Fold7 is crafted to be powerful, versatile, and premium—and we’re excited to hear it has surpassed your expectations. The more user-friendly Galaxy AI adds more interactivity; if you can imagine it, you can bring it to life. Features like circle to search and live translator have elevated mobile technology. We appreciate your role in the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Ryan
Verified Purchase:Yes
Everything is good, the only major down side is the battery is not good. After you install a lot app, it will draw very fast
Response from Samsung USBy R&R, November 19, 2025
Hiya Ryan,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Rohn
from Victorville, CA
Expertise:Expert
Verified Purchase:Yes
Love this phone, like having a mini TV in your hands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Cathy
Verified Purchase:Yes
Very fun to use, great purchase. Battery lasts with medium usage for a whole day.
Written by a customer while visiting Samsung US