Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,234 Reviews)
Rating breakdown 4,234 reviews
5 Stars
3,572
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
430 out of
490)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Awesome new design
on October 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I really like the new fold 7, it is very thin and light. And camera is really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fold finally
on October 23, 2025
Posted by: ARK722
[This review was collected as part of a promotion.] Great Fold , if you do multi tasking.. this is the best device.. improved all around from previous versions
Value
5
Written by a customer while visiting Samsung US
Posted by: Chelsea
Expertise:Beginner
Verified Purchase:Yes
I used Motorola forever because I liked shaking my phone to turn the light on and they were cheap. But this phone is so so so so so much better. The camera is top tier and it's so cool that it turns into a tablet. It's very light weight and thin.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Michelle H
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I love the Samsung Galaxy Z Fold line. I love how much thinner it is when not folded and how big the screen is. I like the camera, but the lens does make it hard to wireless charge with some surfaces.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey there Michelle H,
Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
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Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice big screen but pocketable
on October 24, 2025
Posted by: Major5
[This review was collected as part of a promotion.] I love this phone and it's versatility. Big screen when you need it regular screen for the rest. No sacrifices the software is great the AI photo editing is very good I was pleasantly surprised. Overall great device.
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hey Major5,
We’re thrilled to hear you’re enjoying the Galaxy Z Fold7. Its expansive display and smooth software are crafted to make every activity—whether editing creatively or streaming—easy and engaging. It’s wonderful to know that the Z Fold7 delivers the performance and versatility you expect from Samsung. Thank you for your positive review. We truly appreciate your choice of Samsung!
-Ty
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We’re thrilled to hear you’re enjoying the Galaxy Z Fold7. Its expansive display and smooth software are crafted to make every activity—whether editing creatively or streaming—easy and engaging. It’s wonderful to know that the Z Fold7 delivers the performance and versatility you expect from Samsung. Thank you for your positive review. We truly appreciate your choice of Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Another Sip
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Samsung flagship phone with great aspect ratio, then unfolding into something I can understand myself into for productivity or content consumption. With it if this niche is what you're looking for, and you find a good deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R, October 24, 2025
Hey there Another Sip,
We’re pleased to hear that your Galaxy Z Fold7 performs well for both productivity and entertainment. The Fold7 was created to merge the ease of a smartphone with tablet functionality, providing a versatile workspace that unfolds anywhere. We're glad you're part of Samsung's innovative journey.
-Ty
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We’re pleased to hear that your Galaxy Z Fold7 performs well for both productivity and entertainment. The Fold7 was created to merge the ease of a smartphone with tablet functionality, providing a versatile workspace that unfolds anywhere. We're glad you're part of Samsung's innovative journey.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Shauntel jamfi
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Best phone in the market, picture quality and sound is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hey there Shauntel jamfi,
We’re happy to hear that your Galaxy Z Fold7 has impressed you from design to performance. The Fold7 combines cutting-edge visuals and immersive sound with Samsung’s most refined craftsmanship yet. It’s inspiring to know it’s earned such high marks from you. Thank you for being a part of the Samsung community, we’re happy you are here!
-Ty
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We’re happy to hear that your Galaxy Z Fold7 has impressed you from design to performance. The Fold7 combines cutting-edge visuals and immersive sound with Samsung’s most refined craftsmanship yet. It’s inspiring to know it’s earned such high marks from you. Thank you for being a part of the Samsung community, we’re happy you are here!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Edwin
from Cary NC
Expertise:Expert
Verified Purchase:Yes
Its nice but the keyboard is hard to press. The letters on the right side is hard to press
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, October 24, 2025
Hi Edwin,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its immersive design brings new levels of productivity and versatility to the foldable series. We appreciate your input on keyboard responsiveness, which helps us improve the typing experience on Galaxy devices. The on-screen keyboard is vital for replying to messages, web searches, and other functions. If it stops responding or becomes unresponsive, prompt troubleshooting is essential. Solutions include using the default keyboard, clearing the cache, and checking for software updates. If the keys on your Galaxy Z Fold 7 are difficult to press, first see if your case is obstructing them, then consider adjusting the keyboard size under Settings > General management > Samsung Keyboard settings > Size and transparency. Enabling screen sensitivity can also enhance touch response. For more information, please visit the link below. Each new generation reflects our commitment to improving both design and functionality for a seamless daily experience. We value your feedback and thank you for choosing Samsung.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its immersive design brings new levels of productivity and versatility to the foldable series. We appreciate your input on keyboard responsiveness, which helps us improve the typing experience on Galaxy devices. The on-screen keyboard is vital for replying to messages, web searches, and other functions. If it stops responding or becomes unresponsive, prompt troubleshooting is essential. Solutions include using the default keyboard, clearing the cache, and checking for software updates. If the keys on your Galaxy Z Fold 7 are difficult to press, first see if your case is obstructing them, then consider adjusting the keyboard size under Settings > General management > Samsung Keyboard settings > Size and transparency. Enabling screen sensitivity can also enhance touch response. For more information, please visit the link below. Each new generation reflects our commitment to improving both design and functionality for a seamless daily experience. We value your feedback and thank you for choosing Samsung.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US