Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,234 Reviews)
Rating breakdown 4,234 reviews
5 Stars
3,572
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
430 out of
490)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Fantastic
on October 18, 2025
Posted by: Scales
Very good phone that I read easy and get thing quick
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on October 18, 2025
Posted by: Shine211
[This review was collected as part of a promotion.] Great phone It is wonderful to hear that you love this phone. Perhaps you enjoy its sleek design and user-friendly interface. The advanced features likely enhance your daily communication and entertainment. We are glad that this phone brings you so much satisfaction. Overall, we hope you continue to have a great experience with it.
Value
5
Written by a customer while visiting Samsung US
Posted by: M McDermott
from Fort Knox, KY
Expertise:Expert
Verified Purchase:Yes
High quality product. The screen size is easy to view and the phone has no lag whatsoever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with nice display
on October 20, 2025
Posted by: Oravisin
[This review was collected as part of a promotion.] Multitasking at its best, love the big screen and display quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI makes life so much better.
on October 21, 2025
Posted by: gijoe1294
[This review was collected as part of a promotion.] Today I have explored the new AI options and details explaining what this has to offer and there is so much to explore and learn about this platform.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tricia
from Clinton Township, Michigan
Expertise:Intermediate
Verified Purchase:Yes
Love the ZFold7. It is so thin you must give it a case.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cyber3dx
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
I had the zFold 5 for a few years and just traded it up to the zFold 7. The zFold 5 was locked and this one is unlocked. That was a big reason for the trade up. From all of my research, the screen's mechanical technology has not changed and I expect the screen will delaminate at the fold eventually. But, what can you do if you want that huge real-estate? I will miss the pen. It is impossible to write with my finger unless I zoom in to write on the screen. But, the advantages outweigh the disadvantages.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
4 1/2 stars
on October 23, 2025
Posted by: Kk3pink
[This review was collected as part of a promotion.] I recently upgraded to the fold 7, I've had all it's predecessors, and I'm pleased so far. My reason for the not perfect score it the battery life. Yes the phone is so thin now, but the battery life is not good. I purchased this phone originally because I'm a reader and it's like having a kindle at all times. My fold 6 would most of the time last all day. I'm lucky to get half way through my day without needing to charge now. Most of the features seem the same as before, still love the split screen. Haven't used the Galaxy AI function really, not going to lie. It freaks me out. To much terminator as a kid I guess. All in all, just as happy with this phone as I've been with the previous!
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello there Kk3pink,
Thank you for being a long-time Samsung user and a fan of the Galaxy Z Series; your perspective really shows. It’s wonderful to hear how much you’re enjoying the slimmer design, the “always-with-you” reading experience, and the split-screen features you’ve loved across generations. Your insights on battery expectations are helpful, especially coming from someone familiar with previous models. Since you've shared your battery insights, we wanted to provide you with some resources that explain how to get the most out of your device’s battery. And your comment about Galaxy AI made us chuckle a little, but your honesty feels so genuine and relatable. We appreciate you sticking with Samsung through every generation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for being a long-time Samsung user and a fan of the Galaxy Z Series; your perspective really shows. It’s wonderful to hear how much you’re enjoying the slimmer design, the “always-with-you” reading experience, and the split-screen features you’ve loved across generations. Your insights on battery expectations are helpful, especially coming from someone familiar with previous models. Since you've shared your battery insights, we wanted to provide you with some resources that explain how to get the most out of your device’s battery. And your comment about Galaxy AI made us chuckle a little, but your honesty feels so genuine and relatable. We appreciate you sticking with Samsung through every generation.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US