Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Rohn
from Victorville, CA
Expertise:Expert
Verified Purchase:Yes
Love this phone, like having a mini TV in your hands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ryan
Verified Purchase:Yes
Everything is good, the only major down side is the battery is not good. After you install a lot app, it will draw very fast
Response from Samsung USBy R&R, November 19, 2025
Hiya Ryan,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone and watch, AI is great and extreme
on October 29, 2025
Posted by: Bluemoon
[This review was collected as part of a promotion.] I love my phone and watch it use them both for work and personal use and the AI is extremely helpful.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey there,
Thank you for your feedback. The Galaxy Z Fold7 is crafted to be powerful, versatile, and premium—and we’re excited to hear it has surpassed your expectations. The more user-friendly Galaxy AI adds more interactivity; if you can imagine it, you can bring it to life. Features like circle to search and live translator have elevated mobile technology. We appreciate your role in the Samsung journey.
-Ty
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Thank you for your feedback. The Galaxy Z Fold7 is crafted to be powerful, versatile, and premium—and we’re excited to hear it has surpassed your expectations. The more user-friendly Galaxy AI adds more interactivity; if you can imagine it, you can bring it to life. Features like circle to search and live translator have elevated mobile technology. We appreciate your role in the Samsung journey.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Zfold user
from New York
Expertise:Intermediate
Verified Purchase:Yes
The device has the perfect thickness but somethings i have to add i dont really like inner camera punch hole i am in minority that like the Under display camera on zfold 6 but the camera could've be move the corner at least? But good device overall battery could've be bigger also at least 5000mh could've be awesome but as I said I love the device it gets me trough the day no problem
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, November 21, 2025
Hey there Zfold user,
Thank you for your feedback on the Galaxy Z Fold7. It’s great to hear you appreciate its slim profile and the balance between portability and power. Your preferences for the under-display camera and battery size help us improve the device. We’re happy it meets your needs, and we thank you for being part of the Samsung community.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. It’s great to hear you appreciate its slim profile and the balance between portability and power. Your preferences for the under-display camera and battery size help us improve the device. We’re happy it meets your needs, and we thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: EJAlb
from Bath, North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I have been a "Samsung girl" - phones, Watches, ever since the first Samsung Galaxy phone came out. I've had my share of issues with each model's upgrades - various Note models, Z Fold 4 (died less than a year... Grr), Z Fold 6. I am holding the best one yet! Slim, fast, and oh so cool! I just love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 29, 2025
Hey there EJAlb,
Thank you for sharing your experience with the Galaxy Z Fold7 and for your loyalty. It’s wonderful to hear that the updated design, lighter weight, and slimmer profile are evident improvements. Our goal was to develop a device representing the future of mobile computing, and we’re excited you’re a fan and part of this journey. We appreciate your review and thank you for trusting Samsung!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7 and for your loyalty. It’s wonderful to hear that the updated design, lighter weight, and slimmer profile are evident improvements. Our goal was to develop a device representing the future of mobile computing, and we’re excited you’re a fan and part of this journey. We appreciate your review and thank you for trusting Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Bradley
from Florida
Expertise:Expert
Verified Purchase:Yes
I traded in my fold 4 1TB for the fold 7 1 TB, the build quality is far superior to the 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ChrisG
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
It's by far the best fold ever. Hands down lightest and fastest one I have ever had the pleasure of owning. The selfie camera is the only thing I wish that was kept behind the screen like the last few. Not really into using it anyway.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hello ChrisG,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the new design feels lighter and slimmer, and that these improvements are noticeable. We’re pleased you’re satisfied with the camera quality, as the upgraded sensors aim to produce sharp photos both indoors and outdoors. We’re excited that you have the chance to explore all the features the Galaxy Z Fold7 provides. We appreciate your review and thank you for choosing Samsung’s innovation!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the new design feels lighter and slimmer, and that these improvements are noticeable. We’re pleased you’re satisfied with the camera quality, as the upgraded sensors aim to produce sharp photos both indoors and outdoors. We’re excited that you have the chance to explore all the features the Galaxy Z Fold7 provides. We appreciate your review and thank you for choosing Samsung’s innovation!
-Ty
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Written by a customer while visiting Samsung US
Posted by: MMM816
from Southern VA
Expertise:Intermediate
Verified Purchase:Yes
This is my favorite Z Fold so far. I had the 5,6 and now the 7. The front screen size is so much better!! I thought I was going to miss the s pen functionality, but I don't. Also...it feels so much thinner! Very happy I upgraded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey MMM816,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US