Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Anonymous
from Evansville indiana
Expertise:Intermediate
Verified Purchase:Yes
It's the thinnest phone I've ever owned, and it's just as powerful as the best on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hi Gonzalo Vilchez,
Thanks for sharing your Galaxy Z Fold7 experience. It’s great to hear that the refreshed design, lighter feeling, and slim build are noticeable improvements. We’re excited that you’re enjoying your Galaxy Z Fold7. Thank you for choosing innovation with Samsung.
-Ty
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Thanks for sharing your Galaxy Z Fold7 experience. It’s great to hear that the refreshed design, lighter feeling, and slim build are noticeable improvements. We’re excited that you’re enjoying your Galaxy Z Fold7. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Samsung Phone User
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
This is the Foldable Samsung users have been waiting for. Bigger, Thinner, Easy to use. Still a few things that could be better (Faster Charging, Bigger Battery). But all in all a very good phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 5, 2025
Hey there Samsung Phone User,
We sincerely appreciate your feedback on the Galaxy Z Fold7. It's great to hear that the slimmer design, enhanced display, and ease of daily use align with your expectations. Many Fold users appreciate its combination of power and productivity while remaining portable. We also take note of your interest in features such as faster charging and a bigger battery, as your comments help shape our future innovations. Thank you for selecting Samsung.
-Ty
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We sincerely appreciate your feedback on the Galaxy Z Fold7. It's great to hear that the slimmer design, enhanced display, and ease of daily use align with your expectations. Many Fold users appreciate its combination of power and productivity while remaining portable. We also take note of your interest in features such as faster charging and a bigger battery, as your comments help shape our future innovations. Thank you for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on November 4, 2025
Posted by: MikeInFL
[This review was collected as part of a promotion.] This is my first foldable and I have been waiting to get one, and with the z Fold 7, Samsung has hit it out of the park. They were always compromises in previous generations, but this phone is the complete package. It is so easy to multitask, and multimedia on this phone is amazing. The crease is virtually non-existent, the phone is fast, and the cameras are finally on par with the ultra series. The Galaxy AI is fun to play with and could be used for productivity as well. Overall, this is an amazing phone. I would highly recommend that you get insurance for it though, because it can be very expensive to fix if it breaks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worthless without the SPEN
on November 4, 2025
Posted by: Sad samsung user
from Charlotte, NC
Expertise:Expert
IM SO DEPRESSED. I love this phone and I have loved samsung for years. The removing of the S pen functionality is killing me. But the whole point of getting a phone that turns into a tablet is to draw, sketch, work, and TAKE PHOTOS. The device is not worth the cost without the pen. Features here vs the s series are minimal except for the large screen that makes using multiple apps at the same time easier.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
1
Response from Samsung USBy R&R, November 4, 2025
Hello There,
Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
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Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This product really turned out very good, but..
on November 4, 2025
Posted by: Samsou
[This review was collected as part of a promotion.] This device was incredible, due to its size, thickness and quality, but the lack of spen was a great loss, as it has always been a great differential, as it brings unparalleled productivity to the device. A device like this, for me this is an irreparable loss.
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hello Samsou,
Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Sleek design, one major (tiny) flaw.
on November 4, 2025
Posted by: TeeRock
[This review was collected as part of a promotion.] The overall design of the phone is super sleek, thin and modern. However, my one and biggest gripe with this phone is how hard it is to open the phone when its closed, specially if you don't have a case that you can use to grip your hands on.
Magsafe or magents on the back would've been a huge plus for me, qi 2 standard that is.
Magsafe or magents on the back would've been a huge plus for me, qi 2 standard that is.
Value
4
Response from Samsung USBy R&R, November 4, 2025
Hello There,
Thanks for sharing your experience with the Galaxy Z Fold. It’s great to hear that you notice improvements in the new design, which feels lighter and slimmer. We understand your concerns about the closing mechanism. The spring was designed to be tighter for a sleeker look and added security, ensuring your device stays closed and requires manual opening to prevent accidental unfolding. We also appreciate your feedback on the MagSafe feature. Thank you for your review and for choosing Samsung.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold. It’s great to hear that you notice improvements in the new design, which feels lighter and slimmer. We understand your concerns about the closing mechanism. The spring was designed to be tighter for a sleeker look and added security, ensuring your device stays closed and requires manual opening to prevent accidental unfolding. We also appreciate your feedback on the MagSafe feature. Thank you for your review and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Matt
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
I have had the fold 3, 4, and 5. The 5 was when it was really solid but the 7 is even better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hello Matt,
We’re excited the Galaxy Z Fold7 has been a strong upgrade for you this year. The lighter frame and refined hinge make the experience even smoother. We appreciate your loyalty and for being a long time Samsung user, we are happy to have you hear.
-Ty
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We’re excited the Galaxy Z Fold7 has been a strong upgrade for you this year. The lighter frame and refined hinge make the experience even smoother. We appreciate your loyalty and for being a long time Samsung user, we are happy to have you hear.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Long Overdue
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The Fold 7 is such a game changer. I love the big screen and having the option to have 2-3 windows open at the same time. I usually need my readers when I am on my phone but with this larger screen, I don't need them anymore. It is very lightweight and the battery lasts long. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey there Long Overdue,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad to hear that the larger display and multitasking features are improving your daily routine. Having multiple windows open simultaneously is a main advantage of the Fold design, and it’s wonderful to know you’re maximizing it. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad to hear that the larger display and multitasking features are improving your daily routine. Having multiple windows open simultaneously is a main advantage of the Fold design, and it’s wonderful to know you’re maximizing it. We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US