Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: John
from WA State.
Expertise:Intermediate
Verified Purchase:Yes
Much better than expected. I like the wider folded lock screen. Feels more like a usable interface without having to open phone. Opened the device is great for viewing videos ,PDF', And playing games. Decent battery life. With a military grade case, it can be used in even the worst environmental conditions.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, November 5, 2025
Hi John,
Thank you for your kind words. The Galaxy Z Fold combines productivity and entertainment, and we’re glad it suits both. We appreciate you reaching out and choosing Samsung.
-Ty
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Thank you for your kind words. The Galaxy Z Fold combines productivity and entertainment, and we’re glad it suits both. We appreciate you reaching out and choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
where is the s pen???
on November 4, 2025
Posted by: Jackary
absolutely not worth it without the s pen. what a disappointment!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 5, 2025
Hello Jackary,
Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Demishizle
Verified Purchase:Yes
The most perfect transaction I have made in years. A good deal and functional phone.
Response from Samsung USBy R&R, November 5, 2025
Hi there Demishizle,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s always exciting to hear when a device not only works well but also becomes a favorite purchase. The Fold series was designed for versatility, productivity, and an enhanced mobile experience — and it’s great to know it’s delivering exactly that for you. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s always exciting to hear when a device not only works well but also becomes a favorite purchase. The Fold series was designed for versatility, productivity, and an enhanced mobile experience — and it’s great to know it’s delivering exactly that for you. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gris
from California
Expertise:Expert
Verified Purchase:Yes
More than what I expected. Light, easy to carry and the battery last longer. I recommend it to family and friends.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey Gris,
We’re glad to learn that the Galaxy Z Fold7 surpasses your expectations. Its lighter build, durable battery, and portability provide users with the capabilities of a full tablet while maintaining everyday ease of use. When a device functions both as a productivity tool and as something you're proud to share, it truly matters. Thank you for choosing Samsung.
-Ty
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We’re glad to learn that the Galaxy Z Fold7 surpasses your expectations. Its lighter build, durable battery, and portability provide users with the capabilities of a full tablet while maintaining everyday ease of use. When a device functions both as a productivity tool and as something you're proud to share, it truly matters. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
It was good the first week then I had issues fixed
on November 4, 2025
Posted by: Sufthegoat
[This review was collected as part of a promotion.] I had issues with their phone whenever I close it, the pixels would go out. I sent it in to get this screen fixed. Still no warning, and they were able to fix it. Good phone but cases aren't good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 4, 2025
Posted by: Mell29
[This review was collected as part of a promotion.] I'm really jealous, I want to upgrade from the F6 to the F7 but I need a good deal, but from what I see my friends saying, it's the perfect phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
i love the device just wish it had the s pen on it
on November 4, 2025
Posted by: chet
from orlando, FL
Expertise:Expert
Verified Purchase:Yes
love the size, the speed and the capability of the device just need the s pen back and it would be a 5 star
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hey chet,
We’re glad to hear you’re enjoying the Galaxy Z Fold7, especially its speed and overall performance. It's great that you see how the large screen enhances productivity and entertainment. We appreciate your feedback about the S Pen, as insights like yours help others understand which features matter most for their workflow and creativity. Your feedback is valued. Thank you for contributing to innovation at Samsung.
-Ty
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We’re glad to hear you’re enjoying the Galaxy Z Fold7, especially its speed and overall performance. It's great that you see how the large screen enhances productivity and entertainment. We appreciate your feedback about the S Pen, as insights like yours help others understand which features matter most for their workflow and creativity. Your feedback is valued. Thank you for contributing to innovation at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Student
Verified Purchase:Yes
Had different models of fold since fold 3 and 5 . But fold 7 is better size and quality. Please keep produce fold model.
Response from Samsung USBy R&R, November 4, 2025
Hey there,
Thank you for reviewing the Galaxy Z Fold7. We’re excited to see the improvements with each new generation. Many users enjoy how the larger internal screen serves as a portable workspace—glad it suits your lifestyle. We appreciate your feedback and thank you for choosing Samsung.
-Ty
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Thank you for reviewing the Galaxy Z Fold7. We’re excited to see the improvements with each new generation. Many users enjoy how the larger internal screen serves as a portable workspace—glad it suits your lifestyle. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US