Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,720 Reviews)
Rating breakdown 7,720 reviews
5 Stars
6,330
4 Stars
1,030
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Unbelievable features, side to side apps,
on December 5, 2025
Posted by: Artinthemaking
[This review was collected as part of a promotion.] This is literally another level of technology in a phone, love AI make it easier on everyday life challenges has answere to questions nor problems that I need to solve. Practicly use my zfold7 for everything home ,work, the ability of 3 apps running at once, on one screen, has really pursued me to say this is what I needed as my personal phone , a 2 in 1, phone an a tablet can't go wrong with that. Need more space more visual screen easy pop it open , fast on touch responce, no long time wait on running programs , tap and load easy as that. Overall love it cant wait to see what samsung has for us coming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery and Memory
on December 5, 2025
Posted by: review
[This review was collected as part of a promotion.] The battery doesn't hold up long enough as stated and memory on this device absolutely unbelievable I have clear cash n cookies everytime I use so it doesn't overload it's speed
Value
1
Response from Samsung USBy R&R, December 11, 2025
Hi review,
Thank you for sharing your feedback on the Galaxy Z Fold7. The Z Fold series aims to blend innovation with versatility, delivering advanced multitasking capabilities and an immersive design. We recognize the importance of a durable battery, and the 4400 mAh typically provides up to 24 hours of wireless playback. However, actual battery life largely depends on your device usage and optimization. For tips on battery management and storage, please visit our online resources linked below, which offer detailed guidance to enhance your device's performance. Your feedback regarding memory and battery usage helps us refine the balance between powerful performance and endurance in our Z Series devices. We value your input and appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Z Fold7. The Z Fold series aims to blend innovation with versatility, delivering advanced multitasking capabilities and an immersive design. We recognize the importance of a durable battery, and the 4400 mAh typically provides up to 24 hours of wireless playback. However, actual battery life largely depends on your device usage and optimization. For tips on battery management and storage, please visit our online resources linked below, which offer detailed guidance to enhance your device's performance. Your feedback regarding memory and battery usage helps us refine the balance between powerful performance and endurance in our Z Series devices. We value your input and appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Multitask King!
on December 5, 2025
Posted by: Samfold
[This review was collected as part of a promotion.] The device is a true Multitask King! It can be used for streaming movies and sports, gaming, and work all at the same time without any lag. The 16GB virtual RAM helps a lot. The Galaxy AI features, especially in messages, have made daily communication so much easier and smarter, making it a truly essential device for daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device specially when you use AI complete of
on December 5, 2025
Posted by: Ghurbaa
[This review was collected as part of a promotion.] Mostly I use to ask questions translate learning, movies and sometimes calls texting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a good phone
on December 5, 2025
Posted by: Natalita
[This review was collected as part of a promotion.] I have a Galaxy Fold Z5 and I'm very happy with it! But if it weren't for that stripe in the middle! I'd have to replace it. With what? Well, of course, with a Z7! Samsung is the best smartphone! I love it so much!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, finally a proper Z Fold!
on December 5, 2025
Posted by: LovetooShop
[This review was collected as part of a promotion.] I have been a Z folder since the 3. Have the 4, 5, 6, and now 7. They've all been great minus the camera module but now with the Z fold 7 and 200MP sensor...finally it's worth having. So lightweight, it's a must have. Once you go fold you never go back and it's true. Battery is a bit on the fast depleting for whatever reason but it charges so fast compared to previous models. Make sure to get a good case for it and you'll be fine. Eager to see what Samsung has in store with the oncoming tri-fold, and also the Z fold 8. Super satisfied with the Z fold 7 though even still. It's finally where it should be and you won't regret owning one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone in the world
on December 5, 2025
Posted by: Drshmexy
[This review was collected as part of a promotion.] The galaxy AI is nothing short then poetry in your hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice
on December 5, 2025
Posted by: NanaF7
[This review was collected as part of a promotion.] The ZFold7 is a sleek and compact device that offers a tablet like experience in a phone's frame. Great screen resolution and a fine set of cameras that allow professional photos. Galaxy AI incorporation into the device is cool for many instant answers and resolution of issues.
Value
5
Written by a customer while visiting Samsung US