Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,325 Reviews)
Rating breakdown 7,325 reviews
5 Stars
6,027
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Better than the Pixel 9 Pro fold
on November 10, 2025
Posted by: Mannybeingmanny
[This review was collected as part of a promotion.] Samsung killed it with the form factor, coming from the Pixel 9 pro fold, it's night and day. Especially the outer screen, it's a lot snappier as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold UPGRADE
on November 10, 2025
Posted by: FoldToFold
[This review was collected as part of a promotion.] Went from fold 4 to fold 7 and was not disappointed. Huge upgrade, such a sleek and pretty device. Using galaxy AI to edit photos and generate images from doodles my kids do has been easy and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on November 10, 2025
Posted by: Lionois
[This review was collected as part of a promotion.] Best phone i ever owned, best battery life and performance. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thin device.
on November 10, 2025
Posted by: Ct1985
[This review was collected as part of a promotion.] I love this phone so much. Super thin and no weight how so ever. The software is flawless! And everything else come are fabulous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of all the previous Z Folds
on November 10, 2025
Posted by: IndioCasBae
[This review was collected as part of a promotion.] The best of all the previous Z Folds. Bigger and more comfortable to handle. Excellent camera and screen resolution. It's just perfect. Galaxy AI is awesome and very helpful I love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nyle Nido
Expertise:Intermediate
Verified Purchase:Yes
Z fold 7 will give you a different level of experience. No other phone comes close to it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great 📸 sometimes
on November 10, 2025
Posted by: Sportcoat55
I don't like phone proformance is bad the battery doesn't last and cost to much. Takes great pictures sometimes
Response from Samsung USBy R&R, November 11, 2025
Hi Sportcoat55,
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
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Samsung Community
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Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I am In- love
on November 10, 2025
Posted by: Researchergeek
[This review was collected as part of a promotion.] I absolutely love my Galaxy full 7, and I use AI all the time. As a professional researcher, the Galaxy AI
is the best thing since sliced bread. It's all about how you phrase the question. And about asking the correct question. It's like having a table full of reference material at your finger tips and you never have to get a paper cut from constantly flipping pages. And really, who needs the tablet? When you have the 7 full, it is a tablet. I didn't think I could do the full after having the flip since it came out. But this phone takes the cake. I'm never going back.
is the best thing since sliced bread. It's all about how you phrase the question. And about asking the correct question. It's like having a table full of reference material at your finger tips and you never have to get a paper cut from constantly flipping pages. And really, who needs the tablet? When you have the 7 full, it is a tablet. I didn't think I could do the full after having the flip since it came out. But this phone takes the cake. I'm never going back.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello Researchergeek,
Thank you for sharing such a passionate and detailed reflection on the Galaxy Z Fold7. Its great to hear the way you use your device and the Galaxy AI, especially for research, truly captures what makes the Z Fold7 experience powerful. The combination of a full tablet-like display with quick access to information is exactly why so many people have made the Z Series their preferred device. Your excitement shines through your review, and it’s amazing to hear how smoothly you've combined a phone and a tablet. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing such a passionate and detailed reflection on the Galaxy Z Fold7. Its great to hear the way you use your device and the Galaxy AI, especially for research, truly captures what makes the Z Fold7 experience powerful. The combination of a full tablet-like display with quick access to information is exactly why so many people have made the Z Series their preferred device. Your excitement shines through your review, and it’s amazing to hear how smoothly you've combined a phone and a tablet. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US