Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,253 Reviews)
Open Ratings Snapshot
Rating breakdown 4,253 reviews
5 Stars
3,591
4 Stars
478
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product. 
(
447 out of 509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
love the thinness of it all...
on October 10, 2025
Posted by: hrobi2
[This review was collected as part of a promotion.] My MOST trait l like about the FOLD has always been the ability to convert from a small phone into a phone with plenty of SCREEN to share...FOLD 7 has been use in all parts of life...glad of the thinness and durability that it has come to be...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold
on October 10, 2025
Posted by: Patcyndi
[This review was collected as part of a promotion.] Awesome phone!!! I was scared at first with the folding screen but it was a game changer for me. Use it for just about everything from games to AI questions. Don't think I will ever go back to regular phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI Z FOLD 7
on October 10, 2025
Posted by: Happyshopper1
[This review was collected as part of a promotion.] Easy to use with the galaxy AI Features z fold 7 makes everything smooth and easy from calling to apps for gaming organizing work and tasks are completed by the device as you enter information the device can complete your transaction process immediately. Very Very fast and helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung products and continue to buy phones
on October 10, 2025
Posted by: Addicted2Samsung
[This review was collected as part of a promotion.] All of the features, the easy access to get the most out of a super cool cellphone. Ever since the notes were released, I have drastically have stopped using my computers for most of my tasks. From signing forms and contracts to staying up to date on the stocks and trading platforms.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive Features and Smart Galaxy AI Experience
on October 10, 2025
Posted by: Ogunes2060
[This review was collected as part of a promotion.] I’ve been using my Samsung device for a few weeks now, and I’m truly impressed with how smooth and responsive it feels. The display is vibrant, the performance is powerful, and the battery easily lasts all day, even with heavy use.
What really stands out is the Galaxy AI feature. It makes daily tasks so much easier — from summarising notes to translating text instantly, it feels like having a smart assistant built into the phone. I also love how it enhances my workflow, whether I’m streaming, editing photos, or handling work emails.
Samsung has done an excellent job combining elegance, speed, and intelligence in one device. This is definitely one of the best smartphones I’ve ever owned, and I highly recommend it to anyone who wants performance and innovation in the same package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tablet and a phone combo
on October 10, 2025
Posted by: MFrank81
[This review was collected as part of a promotion.] I love my Z-fold. It isnt heavy or bulky. I can flip it open to play games, watch movies, write a document, and work on a spreadsheet. And when its folded I can use it as a phone. It has a screen when folded also. Looks like a regular phone but a little thicker but not too noticeable. I especially love the Galaxy AI. It's super helpful for writing documents or finding out information. Or even trying to find out what is the truth between political noise. The AI does a lot. Its can create images. People who see my phone ask me all the time about it. Im happy with it. I recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Okies, could have been better.
on October 10, 2025
Posted by: DDeamonGhost
[This review was collected as part of a promotion.] Not so much funWhile it may not have been your favorite, it sounds like you found it somewhat acceptable. You seem to have a strong preference for another device, which is completely understandable. Battery life can certainly be a significant factor in the overall user experience. Ultimately, it's great that you were able to form your own opinion on the device.
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 17, 2025
Hello there DDeamonGhost,
Thank you for your feedback on the Galaxy Z Fold7. The Fold7 demonstrates Samsung’s commitment to evolving design and productivity within a foldable format. Your input helps us continue to improve performance and durability in next-generation Galaxy devices that adapt smoothly to modern life. We appreciate you sharing your feedback and choosing innovation with Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Fold series
on October 10, 2025
Posted by: JamieStarr
[This review was collected as part of a promotion.] My first experience with Foldable phones were when I finally gave up my Samsung Note and got a Fold 6. I had always had Notes because I loved the S-Pen. The Fold 6 ruined other phones for me. So I had to go from the Fold 6 to the Fold 7. What amazed me the most was the thinness of the phone. I saw the Samsung event, but you have to actually have the phone in your hand to really appreciate how thin it is. The second part that amazed was Galaxy AI's integration with One UI. Without realizing it was a part of the Galaxy Ai, one of the most amazing things was getting an energy score on my watch that transferred over to the my Fold 7. It helps with my sleep, and keeps me on track on days when I'm overworking or overextending myself. The Now Brief bar is another major tool that allows me to get quick snippets throughout the day. The best part is that based on what you have an interest in, it tailors itself to that. Probably one of the best usages of Galaxy AI is that way that it allows me to summarize notes and edit photos quickly. I don't think I ever used it much with my Fold 6, but I have really spent some time with Fold 7 playing with features, and was amazed at how productive it could be. I've actually become more of a fan of the Samsung browser as a result of it's interaction with Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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