Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3
Simple Phone
on November 19, 2025
Posted by: Chelcast
[This review was collected as part of a promotion.] Nothing to unique or different from any other phone I have owned. So that is why I rate it with three stars.
Value
3
Response from Samsung USBy R&R, November 20, 2025
Hello Chelcast,
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series offers a unique mix of a full-size phone and a tablet-like display, and it’s helpful to hear how the device compares to your previous devices. Features like Galaxy AI, the improved camera system, and the refined hinge work together to enhance everyday tasks in subtle but meaningful ways. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The Fold series offers a unique mix of a full-size phone and a tablet-like display, and it’s helpful to hear how the device compares to your previous devices. Features like Galaxy AI, the improved camera system, and the refined hinge work together to enhance everyday tasks in subtle but meaningful ways. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and qualities
on November 19, 2025
Posted by: Goodies
[This review was collected as part of a promotion.] I love to play casino slot games on the big screen it's like your there
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this z fold,.I have zfold 4. Love the perfo
on November 19, 2025
Posted by: Francia
I love this z fold,.I have zfold 4. Love the performance, and the display. Specially i have problem with my eyes. When the writing is too small from kw to read on the small screen, I open the big screen, and it ia easier for kw to read. Love the camera as well. And the battery last more than 2 days. I drop mine z fold accidentally, still worka good and no ding or damage on the screen. i recommend this zfold.
Response from Samsung USBy R&R, November 20, 2025
Hey Francia,
Thanks for sharing your detailed experience with the Galaxy Z Fold7. The larger screen enhances your immersive display and reading experience, highlighting the benefits of a foldable design. It's encouraging to hear that your Z Fold7 offers strong performance, excellent battery life, and durability, even after an accidental drop, which reflects the engineering quality and focus to durability. We're glad you’re enjoying this generation and appreciate your preference for the Galaxy Z Series. Thanks for making Samsung your top choice.
-Ty
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Thanks for sharing your detailed experience with the Galaxy Z Fold7. The larger screen enhances your immersive display and reading experience, highlighting the benefits of a foldable design. It's encouraging to hear that your Z Fold7 offers strong performance, excellent battery life, and durability, even after an accidental drop, which reflects the engineering quality and focus to durability. We're glad you’re enjoying this generation and appreciate your preference for the Galaxy Z Series. Thanks for making Samsung your top choice.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Amazing phone
from Toledo
Expertise:Intermediate
Verified Purchase:Yes
This phone is amazing I love all the capabilities. The camera is phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 20, 2025
Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
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Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Not my first foldable, but my first Samsung
on November 19, 2025
Posted by: Jose
from Texas
Expertise:Expert
Verified Purchase:Yes
I have some experience with a foldable. I moved from a OnePlus Open to a Samsung Fold 7. I was happy with my previous device, but I'm even happier with this one! The performance, the app compatibility, the media consumption, gaming, the cameras, are all fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hola Jose,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear that its performance, gaming, media, and cameras are surpassing your previous foldable. The Z Fold7 was built to seamlessly and flexibly combine all these features, and your feedback shows where it truly shines. We’re glad to have you as part of the Samsung family.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. It’s great to hear that its performance, gaming, media, and cameras are surpassing your previous foldable. The Z Fold7 was built to seamlessly and flexibly combine all these features, and your feedback shows where it truly shines. We’re glad to have you as part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Missing S Pen. big disappointment. Buyers remorse
on November 19, 2025
Posted by: Wishful4SPen
[This review was collected as part of a promotion.] The Galaxy fold 7 would be a five-star maybe even six stars out of five if S Pen was still supported. I have buyer's remorse as I should have purchased a refurbished Galaxy fold 6 and received the S-Pen support. I am an avid note taker capturing notes in work, to do lists, nonprofit meetings and personal life using the s pen. I am not recommending this device to any of my friends that need a foldable device and would recommend the Galaxy Fold 6 that supports the S Pen.
However, the other features including Galaxy Ai, split applications on the inside screen and routine tasks are a nice addition combined with the 200 megapixel camera sensor.
Value
3
Response from Samsung USBy R&R, November 20, 2025
Hi Wishful4SPen,
Thank you for sharing such a thoughtful perspective on the Galaxy Z Fold7. You clearly understand how you use your devices, especially with how important handwritten notes are to your workflow. The Z Fold7 highlights its immersive screen, Galaxy AI enhancements, and the powerful 200MP camera sensor, actually features that truly stand out when multitasking or capturing details throughout the day. Your experience with split apps and how you use your device across work, meetings, and personal life genuinely shows your engagement with the foldable experience. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing such a thoughtful perspective on the Galaxy Z Fold7. You clearly understand how you use your devices, especially with how important handwritten notes are to your workflow. The Z Fold7 highlights its immersive screen, Galaxy AI enhancements, and the powerful 200MP camera sensor, actually features that truly stand out when multitasking or capturing details throughout the day. Your experience with split apps and how you use your device across work, meetings, and personal life genuinely shows your engagement with the foldable experience. We appreciate you being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Right Here
on November 19, 2025
Posted by: isbo78
[This review was collected as part of a promotion.] I'm still learning it but what I like the most is it's sleek style. It's not bulky. It's not too small. As far as I know right, you can do quite a few things in it using just one hand. I don't like that it doesn't come with it's own "S" pen às am accessory when you get it. Especially when it has the capabilities to be used. It's like putting one sock on and still putting both shoes on. It's not a deal breaker but you do notice it's absence... not that you're gonna use it a lot and you might if it came with the phone. Overall, the phone isn't slow. Everything opens as they should. The phone to me is really lightweight even with a case on it. Resolution for both screens is excellent. Maybe a little too bright at times as I'm starting this 47 years old going into the 48 year old process.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hi there isbo78,
Thank you for sharing your experience with the Galaxy Z Fold7. Its sleek, lightweight design and the ability to perform many tasks with one hand truly showcase its versatility. The high-resolution screens and smooth performance make it simple to handle everyday activities and entertainment. Your mention of the S Pen emphasizes how much you appreciate creative and productivity features, which is valuable feedback. We’re grateful to have you as part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its sleek, lightweight design and the ability to perform many tasks with one hand truly showcase its versatility. The high-resolution screens and smooth performance make it simple to handle everyday activities and entertainment. Your mention of the S Pen emphasizes how much you appreciate creative and productivity features, which is valuable feedback. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The better folding phone.
on November 19, 2025
Posted by: Itobrahim
[This review was collected as part of a promotion.] The Galaxy Fold 7 completes everything I needed to do. The size of the front screen is absolutely perfect and in relation to the modern smartphones. The internal screen is exactly what I wanted for all these years and outperforms that of its competitors. Battery is great and the efficiency based on the Galaxy AI blows the rest of the competition out of the water.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hey Itobrahim
Thank you for such a detailed review of the Galaxy Z Fold7. Your description of the front display and the immersive internal screen perfectly highlights what makes this device stand out in the foldable market. Combine that with its battery life and Galaxy AI features, and you have a device built for power and efficiency. Thanks for choosing innovation with Samsung.
-Ty
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Thank you for such a detailed review of the Galaxy Z Fold7. Your description of the front display and the immersive internal screen perfectly highlights what makes this device stand out in the foldable market. Combine that with its battery life and Galaxy AI features, and you have a device built for power and efficiency. Thanks for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US