Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Great phone in terms of screen size
on November 28, 2025
Posted by: Maverick6201
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 feels like the point where foldable technology truly matures, offering a significantly lighter and thinner design that finally makes carrying a tablet-like device genuinely comfortable for daily life. Unfolding the Z Fold 7 reveals a spacious 8-inch main display, which excels as a multitasking powerhouse, allowing users to effortlessly run two or three apps side-by-side—perfect for having an email open next to a presentation or mapping directions while checking calendar appointments. The integration of Galaxy AI features further elevates this daily usability, offering tools like on-the-fly translation during calls or quick, intelligent photo editing with generative erase features, turning complex tasks into simple prompts. For family and daily routines, this device is a hub; the large screen is ideal for video calls, shared recipe viewing in the kitchen, or transforming into a hands-free "Flex Mode" mini-laptop for watching content on the go. Complementing this is Samsung TV Plus, the free streaming service that brings hundreds of live TV channels and on-demand content to Samsung TVs, tablets, and Galaxy phones. This ensures there's always easy, subscription-free entertainment available for family relaxation—whether they are gathered around the Smart TV or using the Z Fold 7's expansive screen to catch up on a favorite show, effectively making media consumption a seamless part of the daily household routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best Z fold out there
on November 28, 2025
Posted by: manjuL
[This review was collected as part of a promotion.] Best one out there for reliability and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has it all
on November 27, 2025
Posted by: Johnnyco
[This review was collected as part of a promotion.] Love the AI transcript over my voice mail, save me a lot time not hearing junk messages
Value
5
Written by a customer while visiting Samsung US
Posted by: Pool
from Ecuador
Expertise:Expert
Verified Purchase:Yes
Z fold seven has an incredible design, it's so thin and the outer screen is great.
But the cameras, the principal 200mp is correct, but de telephoto is so poor...
But in general it's a great phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 4, 2025
Hiya Pool,
Thank you for sharing your excitement about your Galaxy Z Fold7. We're happy the slimmer design and improved cover display stand out. Camera quality remains a top focus, and your note about telephoto performance is valuable as we continue to improve imaging across the Z Series line. We appreciate your insights and thank you for making Samsung part of your day.
Ty
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Thank you for sharing your excitement about your Galaxy Z Fold7. We're happy the slimmer design and improved cover display stand out. Camera quality remains a top focus, and your note about telephoto performance is valuable as we continue to improve imaging across the Z Series line. We appreciate your insights and thank you for making Samsung part of your day.
Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Color defect.
on November 27, 2025
Posted by: Shazz
from West Berlin, New Jersey
Expertise:Expert
Everything is good, but my Z Fold 7 developed a color defect in two days. It has color damage on the top of the back and front.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, December 3, 2025
Hey there Shazz,
Thank you for providing feedback on your Galaxy Z Fold7. We appreciate your input as we strive to enhance our Galaxy devices. We recognize that it can be frustrating if the device’s color coating appears to fade after just a few days. Samsung products are protected against manufacturing defects in materials and workmanship for a limited 12-month warranty period. Additionally, you can opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. Please contact our Samsung Support Team to explore your repair and warranty options. We appreciate you reaching out and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for providing feedback on your Galaxy Z Fold7. We appreciate your input as we strive to enhance our Galaxy devices. We recognize that it can be frustrating if the device’s color coating appears to fade after just a few days. Samsung products are protected against manufacturing defects in materials and workmanship for a limited 12-month warranty period. Additionally, you can opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. Please contact our Samsung Support Team to explore your repair and warranty options. We appreciate you reaching out and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best fold that is slim
on November 27, 2025
Posted by: TheMystery
[This review was collected as part of a promotion.] The Galaxy AI works pretty well. It is probably better than Google AI at this point. I LOVE the slim design. This is the nicest foldable phone out now.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Colorblind mode(protan) is terrible. It supposed to be pinker but somehow it becomes greener
Response from Samsung USBy R&R, December 3, 2025
Hello jjee,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re interested in learning more about your impressions of the visual enhancements so we can better customize how visuals are scaled on your device. We also welcome your feedback on how we can improve our options as we expand our range of choices. Please contact our Samsung Support Team for further assistance. We’re happy to help you fine-tune your display features. We appreciate your review and thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re interested in learning more about your impressions of the visual enhancements so we can better customize how visuals are scaled on your device. We also welcome your feedback on how we can improve our options as we expand our range of choices. Please contact our Samsung Support Team for further assistance. We’re happy to help you fine-tune your display features. We appreciate your review and thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great AI Features
on November 27, 2025
Posted by: Midknight94
[This review was collected as part of a promotion.] My Z Fold 7 is seriously my daily sidekick! 📱 I use it for everything, from jotting down work notes 📝 to keeping my whole schedule in check. It's like having a tiny, super-powered laptop in my pocket, making multitasking a breeze. When I need a break, it's also my go-to for some fun gaming sessions. 🎮 Honestly, this phone pretty much runs my entire life these days! It's amazing how much productivity and entertainment can be packed into one device. I love how versatile it is for all my different needs. Thinking about it, I probably wouldn't know what to do without it! I find that my phone is an incredibly versatile tool for my creative pursuits. It's not just for communication anymore, you know? I regularly use it for editing photographs, which is a really satisfying process. Furthermore, I enjoy experimenting with making creative remixes of existing content. It's a fantastic way to express myself and explore new ideas. Beyond the creative side, my phone is also essential for my downtime. It allows me to relax and unwind after a busy day. I truly appreciate having such a capable device at my fingertips for both productivity and leisure.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Greetings Midknight94,
We love how your Galaxy Z Fold7 has become such a central part of your day. Its immersive screen and flexible design are made to boost productivity, creativity, and entertainment all in one device. Whether you're gaming, editing, or relaxing, it’s built to enhance how you connect and create. Thank you for sharing your experience and for being part of the Samsung journey.
Ty
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We love how your Galaxy Z Fold7 has become such a central part of your day. Its immersive screen and flexible design are made to boost productivity, creativity, and entertainment all in one device. Whether you're gaming, editing, or relaxing, it’s built to enhance how you connect and create. Thank you for sharing your experience and for being part of the Samsung journey.
Ty
Samsung Support
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Written by a customer while visiting Samsung US