Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,265 Reviews)
Rating breakdown 4,265 reviews
5 Stars
3,599
4 Stars
481
3 Stars
96
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
457 out of
519)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
My life whole in my hands.
on October 7, 2025
Posted by: MissyT1977
[This review was collected as part of a promotion.] I'm obsessed with my 7 Fold! It's like, my whole world in my hands. It's a mini laptop, TV, scanner, and my whole schedule. It keeps me on top of everything with my family, doctor's appointments, physical therapy, dentist, school stuff, and meetings. The AI is amazing; it can make or find anything I need to know or want to look up. I even used it to design my business logo. It does everything: calendar, phone numbers, reminders, alarms. Seriously, everything you need is right here in this phone, right at my fingertips.
I love the fact that you can use it as a standard phone or unfold it and it's like a mini TV screen. I also love how you can personalize everything on your phone. You can personalize it with stuff that's downloaded on your phone already or you can create your own stuff to impressionalize.
I passed down my phone to my kids and they're already fighting over who wants it to be passed down to.
I love the fact that you can use it as a standard phone or unfold it and it's like a mini TV screen. I also love how you can personalize everything on your phone. You can personalize it with stuff that's downloaded on your phone already or you can create your own stuff to impressionalize.
I passed down my phone to my kids and they're already fighting over who wants it to be passed down to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI feature is my best
on October 7, 2025
Posted by: Gwinn191
[This review was collected as part of a promotion.] Very great phone. Love the AI technology, very helpful for somebody with special needs. Very nice screen setting nice and big.
Value
5
Written by a customer while visiting Samsung US
Posted by: Errol
Verified Purchase:Yes
Best Samsung phone I've owned and I loved the S25 Ultra!
Written by a customer while visiting Samsung US
Customer Rating
5
Big improvement with Accessibility and Ai feature!
on October 7, 2025
Posted by: TheLovelyBeeTree
[This review was collected as part of a promotion.] I love my galaxy Ai features to edit pictures. It allows me to move individuals, create my own stickers, and now, remove words and watermarks from photos flawlessly. I love how sleek and thin the Z fold 7 is compared to the Samsung Galaxy Ultra S24. It allows me to search products by circling them in videos as well. What more, google live captions has always been spotty for the hearing impaired and rarely works during calls. Galaxy Z fold 7 has live caption options directly in the phone app settings for calls. This made it much easier to communicate with my doctor's office, family, and friends. I absolutely love it! I made the suggestion a while back and Samsung actually listened! A company that give buyers what they need is worth sticking with for years to come. Thank you.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from MD
Expertise:Beginner
Verified Purchase:Yes
Amazingly beautiful phone and nothing like it. I love it.
No, I would not recommend this to a friend.
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on October 8, 2025
Posted by: AndroidKing123
[This review was collected as part of a promotion.] Been wanting fold since 1st edition but never pull a plug till this Fold 7.
Overall pretty happy since i came from S25U
Except..little roo thin and battery life is bad.
If i have known google fold coming up with all day battery i would have wait.
Overall pretty happy since i came from S25U
Except..little roo thin and battery life is bad.
If i have known google fold coming up with all day battery i would have wait.
Value
4
Response from Samsung USBy R&R, November 6, 2025
Greetings AndroidKing123,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Many fans look forward to the larger screen and advanced multitasking, and we’re happy to hear you’re enjoying that aspect. You mentioned the device feels slim and that the battery life isn’t meeting your expectations. The Z Fold7 was redesigned to be lighter and more compact, while still offering immersive displays and robust performance. Features like adaptive refresh rate and brightness can boost performance; however, running multiple apps may reduce battery life, but adjusting these settings can help extend usage. Please see the linked article below for tips on maximizing your battery life. We appreciate your feedback and your choice of Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy Z Fold7. Many fans look forward to the larger screen and advanced multitasking, and we’re happy to hear you’re enjoying that aspect. You mentioned the device feels slim and that the battery life isn’t meeting your expectations. The Z Fold7 was redesigned to be lighter and more compact, while still offering immersive displays and robust performance. Features like adaptive refresh rate and brightness can boost performance; however, running multiple apps may reduce battery life, but adjusting these settings can help extend usage. Please see the linked article below for tips on maximizing your battery life. We appreciate your feedback and your choice of Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Devive
on October 8, 2025
Posted by: CEREALWITNOMILK
[This review was collected as part of a promotion.] The device presents a unique concept, offering a larger display in a compact form. Its hinge mechanism appears refined, allowing for smooth transitions between modes. The overall design showcases a sleek aesthetic, with attention to detail evident in its construction. However, the price point might be a barrier for some potential users. Ultimately, the experience is quite interesting and could be the future of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just received
on October 8, 2025
Posted by: Greattherapy69
[This review was collected as part of a promotion.] Feels great in the have the transfer process was smooth and easy we will see how it works in a few weeks of usage. Galaxy AI seems to have improved greatly from my s22 ultra.
Value
5
Written by a customer while visiting Samsung US