Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
good phone, but need extra care for external
on November 30, 2025
Posted by: Tarek
Verified Purchase:Yes
good phone, but need extra care for external screen
Response from Samsung USBy R&R, December 2, 2025
Hey there Tarek,
It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great
on November 30, 2025
Posted by: I like samsung produck
Hi my z fold 6 damage the screen so can I trade or repair for me
Written by a customer while visiting Samsung US
Customer Rating
5
This model has it all
on November 30, 2025
Posted by: Icequeen
[This review was collected as part of a promotion.] This phone is perfect for gamers and movie lovers! Wonderful picture and sounds. Plus I love all the million things you can do to customize it
Value
5
Written by a customer while visiting Samsung US
Posted by: Rgan
from New York
Expertise:Expert
Verified Purchase:Yes
Wish there's a button, that would open and close the fold. But, better than zfold6 in terms of thickness.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R, December 2, 2025
Hi Rgan,
We love receiving ideas from Fold fans, as you know firsthand, and we can learn from new perspectives. The Galaxy Z Fold7 emphasizes a slimmer, stronger design with a smooth open and close feel, and your suggestion for a dedicated control is a creative idea we will share with our product teams. Thank you for helping shape future innovation. We appreciate you being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love receiving ideas from Fold fans, as you know firsthand, and we can learn from new perspectives. The Galaxy Z Fold7 emphasizes a slimmer, stronger design with a smooth open and close feel, and your suggestion for a dedicated control is a creative idea we will share with our product teams. Thank you for helping shape future innovation. We appreciate you being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly Thin! So different and unique!
on November 29, 2025
Posted by: sgmidtown3
[This review was collected as part of a promotion.] I have experienced foldable phones before. Fold5 and Fold6. But this is something way above what was built before. Unfolded, it feels like unreal. But even folded it feels way thinner then many other phones. It's so easy to use in either way. So fast and surprisingly the battery lasts really long even though I use it intensely. I loved the design and I loved the specs. It's a great combination of what could be done. The only negative side of it is the lack of S-Pen support. At first, I thought it would be a problem for me because I love using S-Pen. But recently I really do not feel the necessity of it. It's a great product the S-Pen. But I guess I can live without it. Not a big compromise.
Value
5
Written by a customer while visiting Samsung US
Posted by: CMedic
from Augusta, GA
Expertise:Expert
Verified Purchase:Yes
I used the zFold5 and switch to the Samsung 25 ULTRA because of small front screen. After a few months using the ultra I started missing the Fold and the advantages it had. So I ordered the Fold 7 to see and boy the difference from the 5 to the 7 was crazy. Bigger front screen, larger screen when unfolded, and the battery life was crazy better, I would compare the battery life similar to the 25ultra i had. This phone is amazing, and I will never go back to a "regular" phone ever again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Its like having the office away from the office. I can do everything I need to on it. Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What an amazing phone
on November 29, 2025
Posted by: DurtyBastid
[This review was collected as part of a promotion.] This is the third c-fold phone that I have owned and quite simply the best it is so thin it's unimaginable the things it can do have it paired up with the watch and the earbuds it's everything you love about being at home in your pocket
Value
5
Written by a customer while visiting Samsung US