Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,324 Reviews)
Rating breakdown 7,324 reviews
5 Stars
6,026
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Best phone on the market to date glad I ditched 🍎
on December 5, 2025
Posted by: Colep88
[This review was collected as part of a promotion.] My favorite feature is definitely all the amazing things galaxy AI can do to photo editing helping with txt or business emails down to pulling up my favorite show on my streaming apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great foldable
on December 4, 2025
Posted by: MYSTERIO009
[This review was collected as part of a promotion.] I have had my fold 7 for 3 months now and love it. It's great for multitasking and playing games. I haven't been been disappointed. Only downside is I work in a really dust environment an it's always getting dust in the hinge even with a case that covers it.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello MYSTERIO009,
Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mynor
from New york
Expertise:Expert
Verified Purchase:Yes
It's an amazing divice, I like it!!! Samsung you're the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello Mynor,
Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cyrill
from United Kingdom
Expertise:Expert
Verified Purchase:Yes
Best phone ever! The build quality seems outstanding and the additional fold specific features are really well designed. Usability of the large screen is really great and every app just looks better. I am able to use it a lot more than I thought. My work laptop coincidentialy died a few weeks into owning the phone and the multitasking on the larger screen as well as DeX feature allowed me to work nearly like normal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 6, 2026
Hello Cyrill
This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
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This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Thinner phone, Less phone
on December 4, 2025
Posted by: Shpoz
from St. Louis, Missouri
Expertise:Expert
This is my fifth folding phone and with this generation Samsung has moved in the wrong direction. The form factor is incredible, it's amazing this phone can be this thin. However, it's awesome thinness is it's downfall. I think it's worse at being a phone. The speakers are much worse, I have worse service in certain places, hinge doesn't stay at an angle well, S Pen is gone, battery could have gotten better, vibration is weak, huge camera bump, mediocre charging speed, etc. It is thinner and lighter, don't know what it got me, I do know what was lost, and I paid more for it.
I'm happy the "AI" "features" are pretty easy to ignore, but I'm not a fan of the marketing gimmick.
I'm happy the "AI" "features" are pretty easy to ignore, but I'm not a fan of the marketing gimmick.
Features
1
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, December 4, 2025
Hello Shpoz,
We appreciate your perspective on the Galaxy Z Fold7’s design evolution. The latest Galaxy Z Fold model continues to prioritize engineering balance by using lighter materials and refined contours for easier portability. Although the design shift feels different, many find it enhances comfort during daily use and streaming. Every iteration of the Z Fold series inspires ongoing improvements in sound, battery life, and accessories. It’s always exciting to hear from long-term Z series users sharing detailed feedback, as it helps shape future Galaxy technology. Thank you for being part of the Galaxy journey and sharing your Galaxy Z Fold77 experience with us.
-Ty
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We appreciate your perspective on the Galaxy Z Fold7’s design evolution. The latest Galaxy Z Fold model continues to prioritize engineering balance by using lighter materials and refined contours for easier portability. Although the design shift feels different, many find it enhances comfort during daily use and streaming. Every iteration of the Z Fold series inspires ongoing improvements in sound, battery life, and accessories. It’s always exciting to hear from long-term Z series users sharing detailed feedback, as it helps shape future Galaxy technology. Thank you for being part of the Galaxy journey and sharing your Galaxy Z Fold77 experience with us.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Good Experience with Samsung Galaxy Z Fold 7
on December 4, 2025
Posted by: Anonymous
Verified Purchase:Yes
Good experience with phone and enjoying the big screen now waiting for double fold in my collection.
Response from Samsung USBy R&R, December 5, 2025
Hello Seema Patel,
We enjoy hearing how much you’re loving your Galaxy Z Fold7 experience. The large inner display is designed for immersive viewing, multitasking, and creative expression all in one. Your enthusiasm for future foldable innovations shows the same curiosity that drives Samsung’s ongoing progress. Thank you for being part of the Galaxy Z Fold story and for sharing your experience.
Ty
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We enjoy hearing how much you’re loving your Galaxy Z Fold7 experience. The large inner display is designed for immersive viewing, multitasking, and creative expression all in one. Your enthusiasm for future foldable innovations shows the same curiosity that drives Samsung’s ongoing progress. Thank you for being part of the Galaxy Z Fold story and for sharing your experience.
Ty
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Written by a customer while visiting Samsung US
Posted by: Eugene G
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Z Fold7 has been a great upgrade from my Galaxy S22 Ultra. The foldable display makes multitasking and media viewing far more immersive, and the overall design feels sleek and modern. While the battery life isn’t the strongest and the camera could use some improvement, both are still dependable for everyday use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 6, 2026
Good day Eugene G,
You’ve made our day! The Galaxy Z Fold7 continues to bring innovation to the palm of your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here. Thank you for making Samsung your go to choice.
-Ty
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You’ve made our day! The Galaxy Z Fold7 continues to bring innovation to the palm of your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here. Thank you for making Samsung your go to choice.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Crystal
Verified Purchase:Yes
I love my new galaxy fold 7..I just love the size of the front screen,it makes it easier to use it..I also love how slim and lightweight it is. I had the fold 4 for 4years it was really heavy
Response from Samsung USBy R&R, February 6, 2026
Hey there Crystal,
Thank you for sharing this perspective. The Galaxy Z Fold7 continues to evolve with a slimmer profile and improved front display, making it more comfortable and accessible for everyday use. It is great to hear how these refinements enhanced your experience after years with earlier models. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing this perspective. The Galaxy Z Fold7 continues to evolve with a slimmer profile and improved front display, making it more comfortable and accessible for everyday use. It is great to hear how these refinements enhanced your experience after years with earlier models. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US