Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,719 Reviews)
Rating breakdown 7,719 reviews
5 Stars
6,329
4 Stars
1,030
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: RamC
from Miami
Verified Purchase:Yes
Great, a world of change since fold 4, lightweight and thin!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 26, 2026
Hey RamC,
Thank you for sharing your thoughts. The Galaxy Z Fold7 shows important design enhancements, providing a lighter weight and a slimmer profile while maintaining strong performance. It's encouraging to hear how much of an upgrade it is compared to previous models. We value your feedback, your insights, and your participation in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts. The Galaxy Z Fold7 shows important design enhancements, providing a lighter weight and a slimmer profile while maintaining strong performance. It's encouraging to hear how much of an upgrade it is compared to previous models. We value your feedback, your insights, and your participation in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Hellraiser
Verified Purchase:Yes
Best phone Of the year great value love the multitasking love everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hey there,
Thanks for sharing how the Galaxy Z Fold7 boosts your daily productivity. Its multitasking features are meant to help users manage tasks more efficiently and stay organized across different apps. Such feedback highlights the Fold’s value as an effective tool for work and planning. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing how the Galaxy Z Fold7 boosts your daily productivity. Its multitasking features are meant to help users manage tasks more efficiently and stay organized across different apps. Such feedback highlights the Fold’s value as an effective tool for work and planning. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Shannon
from Wyoming
Verified Purchase:Yes
I love the color, and it folds very smoothly. The inside screen is a great size, especially for seeing a full calendar all at once.
Texting on the outer screen takes a little getting used to since it’s smaller than most smartphones, but it’s manageable.
Overall, it’s a sleek phone that works really well for planning and productivity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hi Shannon,
Thank you for sharing your experience with the Galaxy Z Fold7. Its smooth folding mechanism and large inner screen are designed to aid in planning, scheduling, and boosting productivity. Your feedback on using the outer screen provides valuable insights into how users switch between displays while appreciating its sleek, refined design. We appreciate your continued support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Its smooth folding mechanism and large inner screen are designed to aid in planning, scheduling, and boosting productivity. Your feedback on using the outer screen provides valuable insights into how users switch between displays while appreciating its sleek, refined design. We appreciate your continued support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Moussa
Verified Purchase:Yes
Very nice phone with improve features and I recommend this product to anyone who needs perfect phone
Response from Samsung USBy R&R, January 26, 2026
Hello Moussa,
Thank you for sharing your experience. The Galaxy Z Fold7 combines advanced features, a sleek design, and versatile functions to suit different needs. It's great to hear that the improvements make a noticeable difference. We value your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold7 combines advanced features, a sleek design, and versatile functions to suit different needs. It's great to hear that the improvements make a noticeable difference. We value your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mamasox
from Lynn MA
Verified Purchase:Yes
It's a great phone. I can use it as a phone for playing games or open it up for an amazing view!
I would recommend this to a friend!
Response from Samsung USBy R&R, January 14, 2026
Hey there Mamasox,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to smoothly switch between phone and tablet modes, this device delivers strong performance and a large display that improves gaming, streaming, and multitasking. Feedback like this highlights the versatility and immersive viewing experience that make foldable technology unique. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to smoothly switch between phone and tablet modes, this device delivers strong performance and a large display that improves gaming, streaming, and multitasking. Feedback like this highlights the versatility and immersive viewing experience that make foldable technology unique. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I upgraded from a Fold 4. This model contains all of the improvements I was waiting for. Screen is bright with fold virtually invisible. It is light and thin with great battery life. I waited nearly 5 months for the right price to emerge on Samsung's "offer a day" merry go round. This phone is awesome.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 10, 2026
Greetings Don90064,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the brighter display, seamless fold, slim design, and reliable battery life. Your transition from the Z Fold4 shows how carefully this model was improved to enhance everyday use. We’re glad it met all your expectations and continues to impress. Thank you for being part of the Samsung family and for choosing innovation that grows with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the brighter display, seamless fold, slim design, and reliable battery life. Your transition from the Z Fold4 shows how carefully this model was improved to enhance everyday use. We’re glad it met all your expectations and continues to impress. Thank you for being part of the Samsung family and for choosing innovation that grows with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Djtimex
from New York city queens
Verified Purchase:Yes
This is a game changer period you cant go wrong its different from my ultra line up i was hooked on.im just missing the s pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hi Djtimex,
Thank you for sharing your perspective. The Galaxy Z Fold7 offers a unique experience with its large display and multitasking features. Your feedback shows how the foldable design provides a new way to interact with content while continuing to evolve with Galaxy accessories and features. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your perspective. The Galaxy Z Fold7 offers a unique experience with its large display and multitasking features. Your feedback shows how the foldable design provides a new way to interact with content while continuing to evolve with Galaxy accessories and features. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Osei
from New York
Verified Purchase:Yes
Still haven’t open the box yet but I believe Samsung that is the best option anyone would consider
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hello Osei,
Thank you for trusting Samsung. Many customers choose Galaxy devices because they are carefully designed, emphasizing performance and durability. The Galaxy Z Fold7 continues this tradition with a well-considered design and innovative features that improve everyday experience, making it user-friendly and sophisticated. We value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for trusting Samsung. Many customers choose Galaxy devices because they are carefully designed, emphasizing performance and durability. The Galaxy Z Fold7 continues this tradition with a well-considered design and innovative features that improve everyday experience, making it user-friendly and sophisticated. We value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US