Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,152 Reviews)
Open Ratings Snapshot
Rating breakdown 4,152 reviews
5 Stars
3,506
4 Stars
469
3 Stars
92
2 Stars
21
1 Star
64
87%of customers recommend this product. 
(
401 out of 459
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
This phone is great. I came from the note lover li
on September 21, 2025
Posted by: Jayatflorida
[This review was collected as part of a promotion.] This fold 7 is amazing. The galaxy AI is a nice touch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 22, 2025
Posted by: Mani678
[This review was collected as part of a promotion.] Best phone ever suggested to everyone i love it 😀
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changer
on October 12, 2025
Posted by: Bennycash
[This review was collected as part of a promotion.] The innovative design of the foldable device immediately captures attention and sparks curiosity. Its seamless transition between the folded and unfolded states offers a unique user experience. The vibrant display provides crisp visuals, making it ideal for work and entertainment. Additionally, the device's multitasking capabilities enhance productivity and efficiency. Ultimately, the technology and design blend make it a remarkable device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Fold7 is a game changer for power users!
on November 9, 2025
Posted by: AktechIT
[This review was collected as part of a promotion.] Let me Begin by saying I had the s24 ultra for quite some time before I jumped on the fold seven bandwagon. I had used the fold six when it came out but was not happy with some of its features. After returning the phone, I constantly missed the functionality of a bigger screen.
As someone who is constantly reviewing construction plans as well as signing documents, the fold seven is amazing. I am however disappointed that it does not come with an S-Pen which would be the point of having such a large screen!
The battery life, while mediocre, is still sufficient to get enough work done without requiring a constant recharge.
Unfortunately, it is disappointing that the full seven does not have the same Optics or camera quality as the flagship s25 Ultra or even that of the s24 ultra!
That being said, this is definitely a game changer for those whom consider themselves power users - multitasking is phenomenal.
Highly recommended to anyone on the fence about the usability. The only people whom I would say perhaps wait are those requiring the absolute best photo and video quality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Life-changing experience
on November 26, 2025
Posted by: Aloha67888
[This review was collected as part of a promotion.] The Samsung Fold7 has fundamentally transformed my daily routines. For work, I use the AI-powered note to summarize meetings, while the live translation feature makes international calls much easier. For streaming, the device is a powerhouse for streaming high-definition movies, offering seamless performance. The ability to quickly edit photos with generative fill using the AI tools has made sharing memories much more efficient and creative, truly integrating advanced technology into everyday life. (Abive is Galaxy AI generated. Big screen is nice. Good for video. Amazing for work stuff like arranging calendar events or make to do lists. Battery doesn't last long though. But I dont play games with this device so its ok.)
Value
5 out of 5
5
Response from Samsung USBy R&RDecember 4, 2025
Hey there Aloha67888,

We appreciate your detailed overview of your day with the Galaxy Z Fold7. From meeting summaries to live translation and rich editing, that large screen is built to perform and look great. Your note about battery life helps us improve its endurance. Thank you for your feedback, and thank you for choosing innovation with Samsung.

Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feather touch to perfection
on August 9, 2025
Posted by: AV8RPan
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 represents a significant evolution in the world of foldable devices, expertly designed for both personal and professional use. This is far beyond a mere technological prototype; it stands as a sophisticated and powerful mobile device that flawlessly merges the capabilities of a smartphone and a tablet. For those ready to embrace its premium price point and who don't need stylus support, the Galaxy Z Fold 7 establishes a new standard in the foldable device market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product have amazing features.
on August 22, 2025
Posted by: Corn77
[This review was collected as part of a promotion.] I love the AI features on it, also love that I can unfold it and use it as a mini tablet/desktop computer.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 22, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! It’s great to see that you're enjoying the AI features. The ability to unfold it and seamlessly switch between tablet and DEX modes is designed to enhance your productivity and creativity. Your Galaxy Z Fold7 comes packed with powerful AI capabilities to support you throughout the day. For example, you can effortlessly edit your photos using AI picture options, quickly search for content with the Circle to Search feature, and even translate conversations in real-time using the Interpreter function. Plus, with Google Gemini, setting it as your voice assistant enables you to open apps with just your voice, making everything even more convenient. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Main screen needs better resolution
on September 17, 2025
Posted by: Boywithphone
[This review was collected as part of a promotion.] Galaxyai.. the screen clarity and crispness isn't on par either s25 ultra.. thats a little disappointing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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