Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,716 Reviews)
Rating breakdown 7,716 reviews
5 Stars
6,327
4 Stars
1,029
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3
Slimmer fold phone
on March 13, 2026
Posted by: Rose1124
[This review was collected as part of a promotion.] I bought the fold 7 last year, and prior to this i had fold 2. As you can see my old phone is vintage. However, the accessibility and clarity of the camera was better than the fold 7. Im the type of person who doesn't really enjoy all the features of the phone. What's important:call, text, search Google and camera. So not really happy with the camera features of this new phone, although I do like that it was designed slimmer and more compact, and the galaxy AI. But honestly, if my fold 2 wasnt dying, I wouldn't have replaced it.
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hey there Rose1124,
Thank you for sharing your concerns about the camera on the Galaxy Z Fold7. We appreciate your feedback. If the photos from the Galaxy Z Fold7 appear over-sharpened, try lowering the detail level in the Camera Settings for a more natural look. When recording video in 8K on the Galaxy Z Fold7, remember that having more storage space and stable lighting can help ensure the best results. You might also consider using 4K for easier sharing. If the HDR effect appears inaccurate, updating both the front and rear cameras via the Software Update can often improve tonal balance. For more information on using the camera on your Galaxy Z Fold7, please check out the online article linked below. Thank you for your review and for choosing Samsung.
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your concerns about the camera on the Galaxy Z Fold7. We appreciate your feedback. If the photos from the Galaxy Z Fold7 appear over-sharpened, try lowering the detail level in the Camera Settings for a more natural look. When recording video in 8K on the Galaxy Z Fold7, remember that having more storage space and stable lighting can help ensure the best results. You might also consider using 4K for easier sharing. If the HDR effect appears inaccurate, updating both the front and rear cameras via the Software Update can often improve tonal balance. For more information on using the camera on your Galaxy Z Fold7, please check out the online article linked below. Thank you for your review and for choosing Samsung.
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest
on March 13, 2026
Posted by: Shawndo
[This review was collected as part of a promotion.] This is the best phone ever and I can't wait until the wide fold 8 arrives. Keep the pressure on the competitions neck. Great work, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality. Love the inside large screen.
on March 13, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] The phone is great Auth awesome camera, very clear screens, excellent sound quality. Perfect size phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 13, 2026
Posted by: Kenobi
[This review was collected as part of a promotion.] The phone is awesome. I do not have any complaints. The features work amazing. This is my personal phone. However I do use it for work and school related purposes. I am studying to be a pastor so I use it for research. The large screen when open helps greatly for reading and making changes to word documents as well. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love The Phone Wish it Had Better Camera
on March 13, 2026
Posted by: MCRoman15
[This review was collected as part of a promotion.] The phone overall is pretty good. Half the weight of the Z fold 6. Faster as well. I use the AI features to edit photos. Love using Gemini to enhance photos as well. Would love the camera to be as good as the Galaxy Ultra. I had an older version and it was still fantastic. I do get a lot of comments when opening the Z Fold 7. People think is a tablet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone and durable
on March 13, 2026
Posted by: SLUGG003
[This review was collected as part of a promotion.] Awesome phone and durable
Love the quality and easy way to get to what I need
Love the quality and easy way to get to what I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on March 13, 2026
Posted by: Mazuzu
[This review was collected as part of a promotion.] Battery life is terrific and charges in a short time frame
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent foldable
on March 13, 2026
Posted by: Calvin4873
[This review was collected as part of a promotion.] Excellent foldable phone. The only thing lacking is a larger front screen and bigger battery. I find myself charging a couple times a day. I also feel the background software should be better optimized as well. I turn off a lot of the background use of apps but still have a lot of phantom drain. Overall I am satisfied with my purchase!
Value
5
Written by a customer while visiting Samsung US