Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,681 Reviews)
Open Ratings Snapshot
Rating breakdown 7,681 reviews
5 Stars
6,302
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
2nd Fold Device!
on September 7, 2026
Posted by: DJVZeee
[This review was collected as part of a promotion.] From the fold 5 to fold 7. The Slimmer the phone gets, the better!!!!
I absolutely love the functions and size of this phone!
Gonna skip on the 8... Waiting to see what the Fold 9 has to come!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best media phone
on September 7, 2026
Posted by: GachaGameEnjoyer
[This review was collected as part of a promotion.] This is by far the best phone for media. I chose this phone cause of how big the main display is. It isn't too big and unwieldy to where I can't play games on it. The screen is great for watching videos from farther than my other phone. It is also thin enough to where I could reasonably have this as a second phone in my pocket. It works great with android auto and has become the main phone I connect to my car. It has been dropped a few times on hard surfaces from pocket height and has managed well with only the samsung snap case with kickstand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First mass market foldable
on September 7, 2026
Posted by: GCOOKIE
[This review was collected as part of a promotion.] There has been several generations of Samsung fold devices but fold 7 is the first I would accept as mass market ready. The thinkness and crease is almost not detectable and the UI has been improving quite a lot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 7 = A Fantastic Device
on September 7, 2026
Posted by: Bowlage
[This review was collected as part of a promotion.] I chose my Galaxy Z Fold 7 because of its unique design, with a foldable outside screen for quick use and a larger inside screen for when you just need more real estate. I use the device mainly for email, social media, web browsing, etc and all I can really say is it's the best mobile handheld device I've ever owned or used. The only con I can think of is that the battery life isn't as good as it should be, really only giving me 4-5 hours of use before I need to charge. But it more than makes up for it with ease of use, speed, comfort and efficiency.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very innovative
on September 7, 2026
Posted by: Waltweezy
[This review was collected as part of a promotion.] I chose my galaxy z fold 7 for the fold feature. But the phone has so much more. Its a great phone with a lot of features. It also looks very cool!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New to the Fold, but hooked
on September 7, 2026
Posted by: Kelley
[This review was collected as part of a promotion.] I've been a loyal Samsung phone user for over 30 years. Most recently I've been an avid user of the Ultra models, and switched to the Fold 7 this year. Love the Fold out screen size, it's so convenient when reading and sending emails and looking at files.
Only suggestion would be to keep the super camera zoom Abilities of the Ultra and with a phone screen this size, a built-in stylus is a must! I still haven't found a Fold phone case with a stylus as convenient as one that stores inside your phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent camera and easy to read screen
on September 7, 2026
Posted by: kzulu23
[This review was collected as part of a promotion.] I chose the Z Fold series several years ago because I loved having the S Pen, especially when the Note series was being discontinued. The fact that the Fold has now done away with S Pen support is the main reason I can't give it a full five stars.
Other than that loss, I still absolutely love my Z Fold 7. It's incredibly convenient at work when I'm showing search results to coworkers or customers. The large screen makes it easy for everyone to comfortably see exactly what they need.
I also love using it for reading. With the wide screen, my husband likes to point out that it's almost the size of a book in my hands! The difference is that I have thousands of eBooks right at my fingertips, so I never have to worry about getting bored.
If Samsung would just bring back S Pen support—even if the pen couldn't be stored inside the phone—I would be 100% happy with it!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features.
on September 7, 2026
Posted by: LilaceJ
[This review was collected as part of a promotion.] “I been needing and wanting a new phone glad I chose this one sleek and very responsive. I use the AI features to enhance my photos, to search for items in a photo, and for immediate translation of dialog. It is also helpful for doing classwork with such a large screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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