Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,321 Reviews)
Rating breakdown 7,321 reviews
5 Stars
6,025
4 Stars
959
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Marcy
from Nolanville, TX
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this phone. I was very, very pleased with my Z Fold5 and didn't think the phone would be so significantly better. It has been amazing to see the full screen open up and filled in. As I age, it is very important that I can easily read the text on the screen. The cameras and quality of the photos are amazing. So much greater detail in my photos. Thank you for all you hard work in producing this product.
No, I would not recommend this to a friend.
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Hello there Marcy,
Thank you for sharing your insightful perspective on the Galaxy Z Fold7. Its large screen is designed to boost comfort and immersion in reading, viewing, and creating, especially with clarity that highlights the device. Camera improvements let you capture moments with depth and confidence. Galaxy AI features help enhance every captured moment, providing plenty of tools to support your creative vision. Your experience shows how thoughtful design can truly improve daily life. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing your insightful perspective on the Galaxy Z Fold7. Its large screen is designed to boost comfort and immersion in reading, viewing, and creating, especially with clarity that highlights the device. Camera improvements let you capture moments with depth and confidence. Galaxy AI features help enhance every captured moment, providing plenty of tools to support your creative vision. Your experience shows how thoughtful design can truly improve daily life. We appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Alpesh
from Fremont
Expertise:Expert
Verified Purchase:Yes
Hard open phone after open hard to hold in hand i don't like this phone
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, December 30, 2025
How is it going Alpesh,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its distinctive design offers a larger screen within a compact device that easily fits in your pocket. The stronger hinge and closing mechanism help protect the phone when stored, whether in your pocket or bag. Magnets secure it more effectively than earlier models. Your feedback emphasizes the importance of personal comfort and ease of handling in selecting a device for everyday use. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its distinctive design offers a larger screen within a compact device that easily fits in your pocket. The stronger hinge and closing mechanism help protect the phone when stored, whether in your pocket or bag. Magnets secure it more effectively than earlier models. Your feedback emphasizes the importance of personal comfort and ease of handling in selecting a device for everyday use. We appreciate your involvement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
trying
on December 29, 2025
Posted by: Kpehe
from Dallas tx
Expertise:Expert
I'm just trying now things computer work school
contact
contact
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product, easy to use. And infact good to work
on December 29, 2025
Posted by: Albert
Verified Purchase:Yes
It's very handy, slick and fast performance, battery
Response from Samsung USBy R&R, February 20, 2026
Hello Albert,
Thank you for sharing your experience! We are pleased to hear that you are enjoying the smooth performance, long-lasting battery, and versatile design of the Galaxy Z Fold7. Built to support both work and creativity, it strikes an ideal balance between power and portability. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your experience! We are pleased to hear that you are enjoying the smooth performance, long-lasting battery, and versatile design of the Galaxy Z Fold7. Built to support both work and creativity, it strikes an ideal balance between power and portability. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Annoyed
from Texas
Verified Purchase:Yes
I really dont care for this phone. I forget to open it and when i do it doenst keep the same video on mew screen. I miss the pen and regrest getting this phone
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hello there,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable devices offer a unique way of interacting with multiple screens, allowing users to switch between compact and expansive displays throughout the day. The flexibility this provides for multitasking, media, and productivity becomes a natural part of daily routines. Thank you for being a Samsung customer and sharing your perspective.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Foldable devices offer a unique way of interacting with multiple screens, allowing users to switch between compact and expansive displays throughout the day. The flexibility this provides for multitasking, media, and productivity becomes a natural part of daily routines. Thank you for being a Samsung customer and sharing your perspective.
-Ty
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Written by a customer while visiting Samsung US
Posted by: gadget
Verified Purchase:Yes
The phone is wonderful. I'm excited to experience the continual improvements and can't wait to see what the future holds.
Response from Samsung USBy R&R, February 27, 2026
Hey there gadget,
We appreciate your enthusiasm. The Galaxy Z Fold7 represents the ongoing advancement of foldable technology, and it's exciting to see long-time users eagerly anticipating what comes next. The larger display and improved performance truly set the stage for the future. Thank you for being a valued Samsung customer.
-Ty
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We appreciate your enthusiasm. The Galaxy Z Fold7 represents the ongoing advancement of foldable technology, and it's exciting to see long-time users eagerly anticipating what comes next. The larger display and improved performance truly set the stage for the future. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Craig
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I had a zfold 6 it was to thick for me. love this z fold 7 it is thin about as thick as galaxy 25. Thie crease is hardly noticeable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hi there Craig,
Thank you for your positive feedback on the Galaxy Z Fold 7. We always strive to combine innovation with convenience, and it's great to hear that you're experiencing that synergy! Your Samsung family appreciates you!
-Ty
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Thank you for your positive feedback on the Galaxy Z Fold 7. We always strive to combine innovation with convenience, and it's great to hear that you're experiencing that synergy! Your Samsung family appreciates you!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Egar
Verified Purchase:Yes
Is worth every penny you pay for it. Love it can't wait for the other phones to come out.
Response from Samsung USBy R&R, February 27, 2026
Hello Egar,
We appreciate the enthusiasm. Galaxy Z Fold7 combines performance, innovation, and versatility in a way that truly elevates the smartphone experience. It is exciting to see that level of satisfaction. Thank you for being a Samsung customer.
-Ty
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We appreciate the enthusiasm. Galaxy Z Fold7 combines performance, innovation, and versatility in a way that truly elevates the smartphone experience. It is exciting to see that level of satisfaction. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US