Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,714 Reviews)
Rating breakdown 7,714 reviews
5 Stars
6,326
4 Stars
1,029
3 Stars
205
2 Stars
54
1 Star
100
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Best foldable ever
on March 16, 2026
Posted by: BenjaW
[This review was collected as part of a promotion.] Sorra if i dont write bery well but in mi opinion is the best phone for productivity because of the galaxy ai, the big screen and the cameras because of the 200 mp camera that it is a beast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Cool Phone
on March 16, 2026
Posted by: AustinTxGuy
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 6 for a bit now, and it’s honestly hard to go back to a "normal" phone. Having that massive 7.6-inch screen that I can just fold up and stick in my pocket is a total game-changer for staying on top of things while I'm out and about. It feels way more premium and lighter than the older models, but the real standout for me has been the Samsung AI.
I’m constantly using it to handle my professional life, like drafting emails to my team or summarizing notes from meetings. The Note Assist is a lifesaver for turning a chaotic day into a clean, readable list. I also love using the AI to get creative with my setup—I’ve used it to build custom themes and backgrounds that perfectly match my style. I even find myself using Circle to Search whenever I spot something cool online or need to look up details for a project. It’s definitely the ultimate setup for multitasking, and it just makes everything from managing my schedule to designing promotional flyers feel effortless.
I’m constantly using it to handle my professional life, like drafting emails to my team or summarizing notes from meetings. The Note Assist is a lifesaver for turning a chaotic day into a clean, readable list. I also love using the AI to get creative with my setup—I’ve used it to build custom themes and backgrounds that perfectly match my style. I even find myself using Circle to Search whenever I spot something cool online or need to look up details for a project. It’s definitely the ultimate setup for multitasking, and it just makes everything from managing my schedule to designing promotional flyers feel effortless.
Value
4
Response from Samsung USBy R&R, March 22, 2026
Howdy AustinTxGuy.
Thank you for sharing your experience with the Galaxy Z Fold 7. The Z Fold series is designed to combine a large, immersive display with powerful multitasking features, making it easier to manage both work and creativity in one device. The Galaxy AI enhances productivity and simplifies everyday tasks. Samsung is committed to pushing innovation forward across the Galaxy lineup. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold 7. The Z Fold series is designed to combine a large, immersive display with powerful multitasking features, making it easier to manage both work and creativity in one device. The Galaxy AI enhances productivity and simplifies everyday tasks. Samsung is committed to pushing innovation forward across the Galaxy lineup. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Hate jjkkok
on March 16, 2026
Posted by: Rjdkdjksksks
[This review was collected as part of a promotion.] Sksks
Hope I get lucky lol 😆 amen 🙏 jjsjdjdjjdjdkj
Hope I get lucky lol 😆 amen 🙏 jjsjdjdjjdjdkj
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am an artist I love to design things on the go I
on March 16, 2026
Posted by: Brothailliam
[This review was collected as part of a promotion.] Hands down this is the best phone I ever put my hands on I started with a Ford four which I am on right now and decided to get the fold seven and also the watch I have the majority of Samsung Electronics love the way they all sing together and I will continue to buy your products outstanding I used these phones and tablets for Everything music drawing editing pictures I have absolutely no problems at all with your product I recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is perfect.
on March 16, 2026
Posted by: VWGUY14
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is by far the perfect phone in my opinion. Gets rid of the need of a tablet and computer.
Phone when you need it, tablet when you need it, and you hook it to a monitor for Samsung DEX when you need a desktop.
Best of all worlds.
Had the Fold3, Fold5, now the Fold7. Perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is actually now my favorite of all.
on March 16, 2026
Posted by: KeyD14
[This review was collected as part of a promotion.] With all the benefits of AI, coupled with the wonderfully and uniquely designed mobile device. I'm glad to have chosen this exact one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Actual use o this phone leaves a lot to be desired
on March 16, 2026
Posted by: Lkleyrer
from Michigan
Expertise:Intermediate
I know people are showing a lot of love for this phone, but I have to disagree, at least with some aspects. The phone is heavy and awkward. It doesn't respond well, even with out a case. I used a Note 9 for ages and loved it, so some of my opinions are based on previous experience. My biggest concern is that it doesn't easily use a stylus. I purchased after market cases that I thought would help. But either they are super hard to get out of the case, or they're the wrong thickness, or they sort of fit when the phone is closed, but not when it's open AND when I found one that I believed was ideal, the
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, March 17, 2026
Hi there Lkleyrer,
Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful foldable with stunning display and speed.
on March 16, 2026
Posted by: AkaMrCribb
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 has exceeded my expectations. The foldable design feels solid and well engineered, and the large inner display completely changes how I use a phone. When opened, the screen is bright, sharp, and excellent for multitasking, watching videos, and browsing. It really feels like having a small tablet that still folds down to fit comfortably in your pocket.
Performance has been consistently smooth. Apps open quickly, switching between tasks is seamless, and the phone handles multiple apps at the same time without slowing down. The outer display is also very useful for quick tasks like checking messages, answering calls, or using apps without needing to unfold the device.
The overall build quality feels premium, and the hinge mechanism operates smoothly and feels durable. The cameras produce clear photos with strong detail and natural colors, and the battery comfortably lasts through a full day of regular use.
Overall, this device delivers a unique and versatile smartphone experience. It blends innovation with practical everyday use and stands out from traditional smartphones with its large foldable display, strong performance, and excellent multitasking capabilities.
Performance has been consistently smooth. Apps open quickly, switching between tasks is seamless, and the phone handles multiple apps at the same time without slowing down. The outer display is also very useful for quick tasks like checking messages, answering calls, or using apps without needing to unfold the device.
The overall build quality feels premium, and the hinge mechanism operates smoothly and feels durable. The cameras produce clear photos with strong detail and natural colors, and the battery comfortably lasts through a full day of regular use.
Overall, this device delivers a unique and versatile smartphone experience. It blends innovation with practical everyday use and stands out from traditional smartphones with its large foldable display, strong performance, and excellent multitasking capabilities.
Value
5
Written by a customer while visiting Samsung US