Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,714 Reviews)
Rating breakdown 7,714 reviews
5 Stars
6,326
4 Stars
1,029
3 Stars
205
2 Stars
54
1 Star
100
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
The phone I didn't know I needed and it's amazing!
on March 21, 2026
Posted by: Flossy39648
[This review was collected as part of a promotion.] The ZFold7 is more than I ever imagined it would be. I took a chance at something new and very different and I am not disappointed whatsoever. My husband has always gotten the newest Samsung S whatever is the newest and best and really questioned my choices when he asked which new phone I'd choose if I got one of my choice...I took a long look at several different phone reviews and specs etc. Now, he has been really complimenting mynew Zfold7 and how he can't believe how much he actually loves it even though he just got the newest Galaxy that he pre-ordered just to be the first 😀 Thank you Samsung for making amazing devices for people of all ages and stages of life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has vibrant colors and quality. I
on March 21, 2026
Posted by: Jarhead89
[This review was collected as part of a promotion.] I enjoyed the new ai emoji builder, it was fun.
I use my ZFold7 for both work and home. I can see high quality video at work for troubleshooting and enjoy the large screen at home for sports and YouTube.
This is my second ZFold from Samsung and I absolutely love them.
My only complaint is that they got rid of the stylus.
I use my ZFold7 for both work and home. I can see high quality video at work for troubleshooting and enjoy the large screen at home for sports and YouTube.
This is my second ZFold from Samsung and I absolutely love them.
My only complaint is that they got rid of the stylus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Fold 7
on March 21, 2026
Posted by: Mitch2
[This review was collected as part of a promotion.] Say I love the new camera on the Fold 7. And all the enhanced new features. I had my fold 3 for 4 years. Samsung I've been a loyal customer for over 15 years best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True flagship
on March 21, 2026
Posted by: Edmac812
[This review was collected as part of a promotion.] The large screen makes viewing so much easier but being able to fold it up makes it so portable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product of the future
on March 20, 2026
Posted by: Shellrossi
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a great phone. The many features along with the AI are easy to use. The phone is very customizable and feels great. The outside screen is a great size. The inside screen is big enough to watch videos in a clear picture. I love the fact that you can open the screen half way & use it as a mini laptop. The camera is so clear & the videos look amazing in HD. Overall it's a great phone. I love my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product Features
on March 20, 2026
Posted by: FallingLeaf03
[This review was collected as part of a promotion.] I love the cameras on the z fold 7 AndI am very into photography and find the resolution of the pictures are high quality and you can zoom out and get great pictures if the moon with this phone...I use the Galaxy Ai feature to touch up my photos and to research on other topics as well...this phone is eady to use and has many wonderful features...another great model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on March 20, 2026
Posted by: Kojo34
Expertise:Expert
I have had the zfold since the 3rd gen, the 6th and 7th gen screen broke 4 moths after I bought it. And samsung blames any scratch on the frame damage and they don't cover the repair....unbelievable....DO NOT BUY THIS PHONE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hello Kojo34,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series is designed to provide a unique foldable experience that combines productivity and entertainment in one device. The large display supports multitasking, content viewing, and everyday flexibility.
Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series is designed to provide a unique foldable experience that combines productivity and entertainment in one device. The large display supports multitasking, content viewing, and everyday flexibility.
Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet phone, everyone should buy thus device . T
on March 20, 2026
Posted by: Slacker313
[This review was collected as part of a promotion.] This phone is a great t concept. It fits nicely in pockets.
Value
5
Written by a customer while visiting Samsung US