Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,321 Reviews)
Rating breakdown 7,321 reviews
5 Stars
6,025
4 Stars
959
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Galaxy z fold 7
on March 13, 2026
Posted by: SaraNichole
[This review was collected as part of a promotion.] I love this phone! It is slim when shut. Even more amazing when open and love thr multi- use screens. The only downfall i have had is my battery heats up. Not sure if mine is jusy faulty or they all do but still not great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My fourth fold phone and still in love.
on March 13, 2026
Posted by: CBARRY
[This review was collected as part of a promotion.] This is my fourth fold and each gets more incredible, especially with the Galaxy AI features. My current Z Fold 7 is incredible. Samsung continues to be the leader and I am on board indefinitely!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It lasted 3 years fully working.
on March 13, 2026
Posted by: Chuck24
[This review was collected as part of a promotion.] I really like Samsung A.I. It broke my heart when 3 years after purchasing the device (Samsung Z-FOLD 7). The screens. Both of them. Broke! At least the front screen is tough enough to keep working but the fold out "tablet" screen won't work at all anymore. I love the phone and I want another one. I just want it to last longer next time. Please and thank you. I LOVE SAMSUNG PHONES!!!!❤️
Value
3
Response from Samsung USBy R&R, March 14, 2026
Howdy Chuck24,
Thank you for sharing your thoughts with us. It's wonderful to hear you're enjoying the Galaxy Z Fold7. The wider cover screen makes everyday tasks like messaging, browsing and calls more practical without unfolding. Samsung continues to innovate to deliver powerful mobile experiences. Thanks again for your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. It's wonderful to hear you're enjoying the Galaxy Z Fold7. The wider cover screen makes everyday tasks like messaging, browsing and calls more practical without unfolding. Samsung continues to innovate to deliver powerful mobile experiences. Thanks again for your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is good
on March 13, 2026
Posted by: Ranger753bravo
[This review was collected as part of a promotion.] The whole phone is assume. All the features are everything I look fir in a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, I've been using it since fold 1
on March 13, 2026
Posted by: Sam4samsung
[This review was collected as part of a promotion.] You can do some really cool stuff on Samsung AI, with photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once you fold you'll never go back
on March 13, 2026
Posted by: Jakbo1
[This review was collected as part of a promotion.] I've had a zfold since the 3rd one and man they nailed this on the 7. It's super thin, battery is great, screen is great. The only thing I wish it had was an s pen. You don't realize how much you actually used it until it's not available. Hopefully they figure that out soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my zfold7
on March 13, 2026
Posted by: Rnarvai3
[This review was collected as part of a promotion.] Love my zfold7 the ability to use multiple apps at once with out having to switch between is so helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multitasking is a breeze!
on March 13, 2026
Posted by: Samsungfan777012
[This review was collected as part of a promotion.] Galaxy AI is out of this world on this phone. You can customize its voice to your liking and can answer any question you ask. From setting alarms, to calling someone in your contacts. It is a super useful tool, especially being able to wake it up hands free! The multitasking is also amazing! I use my phone for everything including paying bills. The split screen while the phone is open is superb, and it isnt too big to handle either. Overall, it is an amazing phone for anybody. I love opening it and showing it off when people notice this vreat device in my hands.
Value
5
Written by a customer while visiting Samsung US