Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,275 Reviews)
Rating breakdown 7,275 reviews
5 Stars
5,991
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Z Fold Series are an Amazing Product
on August 10, 2026
Posted by: FoldNation77
[This review was collected as part of a promotion.] I Chose the Zfold 7 as a device for work. I started off with a Z fold 4 a few years ago to use mainly for streaming and gaming. Fast forward few years, and now ive turned my new Z fold 7 into a work phone for its amazing capabilities. If there was one thing I could change it would be its battery life. It would be great to have a more extended battery that last Longer. Other then that the device is great and im looking forward to what else samsung UNFOLDS for customers in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A True Productivity tool, for work on the go
on August 10, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I have been a Galaxy Z Fold owner since the Z Fold2, so I have experienced the evolution of the series firsthand. I chose the Galaxy Z Fold7 because the Fold has become an essential productivity tool for me, especially when I need to work away from my laptop.
The large inner display allows me to review and edit Excel spreadsheets, update PowerPoint presentations, respond to emails, and examine documents while on the go. I can view more rows and columns in Excel, make last-minute adjustments to slides before a meeting, and run applications side by side when I need to reference information. This flexibility has genuinely increased my productivity and is one of the main reasons I continue to choose the Fold series.
The Z Fold7’s slimmer and lighter design makes it considerably easier to carry and use throughout the day. The wider cover screen works well for quick tasks, while opening the device provides the additional workspace needed for more detailed work. Performance is fast and smooth, the displays are bright and vibrant, and multitasking feels natural.
The crease is still visible from certain angles, and extended use of the inner screen can consume the battery more quickly. However, these are minor compromises compared with the convenience and functionality the device provides.
Compared with the Z Fold2 and earlier generations, the Z Fold7 feels like a mature and refined productivity device. It successfully combines a phone,
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hi Samsung4ever,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an expansive inner display, powerful multitasking capabilities, and a slimmer, lighter design, making productivity on the go feel natural. It's great to hear how easily you can work on Excel, PowerPoint, email, and documents while taking advantage of the wider cover screen and smooth performance. We also appreciate your thoughtful feedback regarding the crease and battery usage during extended use of the inner screen. Thank you for your continued support of the Fold series and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an expansive inner display, powerful multitasking capabilities, and a slimmer, lighter design, making productivity on the go feel natural. It's great to hear how easily you can work on Excel, PowerPoint, email, and documents while taking advantage of the wider cover screen and smooth performance. We also appreciate your thoughtful feedback regarding the crease and battery usage during extended use of the inner screen. Thank you for your continued support of the Fold series and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Fold7
on August 10, 2026
Posted by: Sikaga
[This review was collected as part of a promotion.] I'm glad I chose this phone because it is awesome to watch videos on a big screen when I unfold it into a mini tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold7
on August 10, 2026
Posted by: BigRed
[This review was collected as part of a promotion.] Love this phone! Make keeping up with records so much easier with the fold screen. Also make playing games a lot easier. Very nice big and clear screen for all your information. I don't use my tablet near as much, I just use my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Personal experience
on August 10, 2026
Posted by: AlexDaio
[This review was collected as part of a promotion.] I've been using this phone for around a year. The main problem is the storage; you need to add an SD card slot. The second problem is the charging speed. A 4400 mAh battery is typically not enough, and the slow charging speed makes it frustrating. In total, it's really good phone for the price ( But unfortunately, I probably won't get a new Fold because of the problems explained( And as far as I get, you're not going to solve them.
I doesn't really like the way you named new models
I doesn't really like the way you named new models
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Z Fold 7
on August 10, 2026
Posted by: Yverse
[This review was collected as part of a promotion.] Big fan of the Zfold series since the beginning, as it had many features I was looking for. I chose to upgrade from an earlier Zfold and I am glad I did. Looking forward to more and better folds. And definitely interested in giving the Trifold a try.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Long Line of Consistent Product Reliability
on August 10, 2026
Posted by: RobotDonkeyPunch
[This review was collected as part of a promotion.] I have been a Samsung customer since the introduction of the Samsung Captivate. I chose to remain with Samsung due to their overwhelming product reliability. With the introduction of the Z Fold series Samsung has surpassed my expectations.
The folding screen is one of the best innovations I have had the privilege of using day to day. With society becoming more content focused, it has become imperative that the screen size adjusts with the times.
With the larger screen comes quality of life improvements such as the larger keyboard and reduced eye strain. The Z Fold 8 is in my future and I have no doubts that it will be as outstanding as ever.
The folding screen is one of the best innovations I have had the privilege of using day to day. With society becoming more content focused, it has become imperative that the screen size adjusts with the times.
With the larger screen comes quality of life improvements such as the larger keyboard and reduced eye strain. The Z Fold 8 is in my future and I have no doubts that it will be as outstanding as ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold7 is an amazing phone
on August 10, 2026
Posted by: King1thatsme
[This review was collected as part of a promotion.] I like using my zfold7 and what I love most is the big screen when I open it and works more like a computer. I really like using it for my reading and watching sports on it
Value
5
Written by a customer while visiting Samsung US