Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,275 Reviews)
Rating breakdown 7,275 reviews
5 Stars
5,991
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Great for productivity
on August 10, 2026
Posted by: Jirooo
[This review was collected as part of a promotion.] I have been using fold and flip series phones for quite a while and needless to say I'm very happy with my choice of phone. The Fold 7 is definitely one for the books, it has increased my productivity at my job and has been everything I could ask for. The split screen feature allows me to multitask wherever I go. I'm glad I chose this phone as my daily device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Black line
on August 10, 2026
Posted by: Jhmac26
[This review was collected as part of a promotion.] Great phone but once the black line appears on the insideof the screen, the inside of the phones becomes inoperable.
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hi Jhmac26,
Thank you for sharing your experience with the Galaxy Z Fold7. This device boasts a large inner display, flexible multitasking capabilities, and a practical cover screen for everyday use. We're glad to hear that your overall experience with the phone has been positive. However, a black line on the inner display that makes it unusable can significantly impact your enjoyment of the Fold's features.
Please be aware that Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month period, as specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and support.
Please reach out to our Samsung Support Team for further assistance with your warranty options. Your feedback regarding the display is important to us, and we appreciate you sharing your thoughts!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. This device boasts a large inner display, flexible multitasking capabilities, and a practical cover screen for everyday use. We're glad to hear that your overall experience with the phone has been positive. However, a black line on the inner display that makes it unusable can significantly impact your enjoyment of the Fold's features.
Please be aware that Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month period, as specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and support.
Please reach out to our Samsung Support Team for further assistance with your warranty options. Your feedback regarding the display is important to us, and we appreciate you sharing your thoughts!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very useful!
on August 10, 2026
Posted by: Outiep1611
[This review was collected as part of a promotion.] This is the second time I chose to go with the ZFold. I loved my first one and when the time came to upgrade it was obvious I couldn't go with anything else. I love the size because it's so much better for reading, shopping and literally everything else! I don't think I could ever go back to a different phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 review
on August 10, 2026
Posted by: Foldable
[This review was collected as part of a promotion.] I chose the 7 fold based on all the reviews I saw before buying. The the flexibility and durability of this phone. Flex mode is an absolute time saver when dealing with multiple apps or even filling out surveys or documents and need to jump back over to another web page. I love my foldable and will never leave the foldable family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phone of Samsung!🎉
on August 10, 2026
Posted by: Paudroi10
[This review was collected as part of a promotion.] I've been a samsung user and a fan for a little while. From Samsung S4, S5, S8, Note 8 and Note 10 Lite. Then I upgraded to Z Fold 7. Because for me this i the best phone on terms of functionality and screen size ratio. The feel of it is like holding a regular slab phone. Every people noticed my phone their reaction is amazed on how it became a foldable. I am very satisfied with the performance, camera and entertainment capabilities of this phone. Hoping for more innovative and futuristic technology of foldable phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Third Fold and Still Loving It!
on August 10, 2026
Posted by: FoldGirl81
[This review was collected as part of a promotion.] I chose this phone because I’ve loved the Galaxy Z Fold series from the beginning, and this is actually my 3rd one! Each upgrade has gotten better, and the Fold7 definitely did not disappoint.
I use my Fold7 throughout my entire day, from my morning routine to work and everything in between. For work, the larger screen makes it so much easier to check emails, manage tasks, multitask between apps, take notes, and stay organized. When I’m off work, it’s perfect for shopping, watching videos, checking social media, taking pictures, and staying connected with family.
I love that I can have the convenience of a phone while still having a larger screen, which is very durable, when I need it. It’s fast, smooth, sleek, and surprisingly lightweight. The camera quality is also great for capturing everyday moments. I get asked about it almost every day and advise everyone to get it because they will not regret switching.
After three Fold phones, I can honestly say I’m still a Fold girl! The Fold7 feels like the perfect combination of productivity and entertainment, and I’m very happy with my choice. It has easily become part of my everyday routine, and I can’t imagine going back to a regular phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 7
on August 10, 2026
Posted by: LimpingFish
[This review was collected as part of a promotion.] I love watching videos and movies on my phone. I choose the fold 7 to have a bigger screen and UI for galaxy is incredible. Samsung DX is my favorite feature when I want to display something in a bigger screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on August 10, 2026
Posted by: Blkphone1
[This review was collected as part of a promotion.] Great product. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US