Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,318 Reviews)
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Many great features
on March 30, 2026
Posted by: Leslie
[This review was collected as part of a promotion.] Love the z fold 7. It's a thinner, sleeker design with more features. The AI tool has been the most useful feature so far. It has literally helped me with everything from underground mining operation documents and standard operating procedures for equipment to recipes and crochet patterns. I love the versatility of having a regular smart phone but when needed to have something larger and more tablet-like in the same device. The camera is awesome. It actually makes better photos than my professional camera. Sound quality is great as well for music, movies and videos. I previously had the zfold6 and loved it as well. I will forever be sold on there zfold series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product does amazing things
on March 30, 2026
Posted by: Planetozzz
[This review was collected as part of a promotion.] Luv the double screen. Luv the AI on it. You can do so much with it. And just having the privilege of having multiple screens on is amazing. Cameras are amazing.. Videos r the best. Thank u Samsung for this amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 30, 2026
Posted by: DarthPhone
[This review was collected as part of a promotion.] "Galaxy AI" is on this phone. It provides ai functionality to this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is very innovative.
on March 30, 2026
Posted by: Marigold
[This review was collected as part of a promotion.] Phone has a lot to offer but it it also has its downs. I dont really use the Galaxy Ai feature but the split screen when its un folded is cool! The front screen is too narrow and the battery doesnt last long. Overall cool phone and sleek design. I like it!.
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hey there Marigold,
I'm glad to hear that you're enjoying the design! The Galaxy Z Fold 7 offers a unique experience with its foldable display and multitasking features, such as split-screen capability, which makes it easy to work on multiple tasks simultaneously. Its sleek design and innovative form truly set it apart. Thank you for sharing your thoughts!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I'm glad to hear that you're enjoying the design! The Galaxy Z Fold 7 offers a unique experience with its foldable display and multitasking features, such as split-screen capability, which makes it easy to work on multiple tasks simultaneously. Its sleek design and innovative form truly set it apart. Thank you for sharing your thoughts!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Zold 7 the best
on March 30, 2026
Posted by: Tvicks
[This review was collected as part of a promotion.] The Zold works very well. The only issue with overheating is that the sun is so bright in California right now, it's impossible to run multiple apps without the phone overheating. Otherwise, I'm very happy with it—it's very thin, very responsive, and fast, and the built-in AI is excellent. It's a very convenient feature, especially Bixby and the rest. They understand my needs very well and have all my requests covered. I'm very happy with that. My only wish, of course, is for it to be cooled better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is by far awesome
on March 30, 2026
Posted by: MyIs250
[This review was collected as part of a promotion.] I mostly use it for streaming videos with my career as a truck driver the bigger screen helps tremendously with maps its been a game changer and galaxy Ai makes life easier with voice commands and ect..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone, tablet and computer in one
on March 30, 2026
Posted by: 4410theworkingman
[This review was collected as part of a promotion.] This phone has made my day to day productivity easier. With Galaxy AI managing and editing photos or schedules appointments. I tend not carry my laptop or tablet as often. In my bag I have my mouse keyboard and slim dock that helps me with the daily office tasks. I do miss having the stylus. In my spare time I used it as media hub or playing games. The phone is more than capable of handling anything I have thrown at it and the Galaxy AI Isa added bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Screen, Big Potential
on March 30, 2026
Posted by: Sunshine916
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold7 for a while now, and overall, it’s been an impressive experience with a few minor trade-offs. The standout feature is obviously the foldable design. Being able to switch from a standard phone to a tablet-sized screen in seconds is incredibly useful for multitasking, reading, and watching videos. The larger inner display feels smooth and immersive, and Samsung has really refined the crease—it’s far less noticeable than previous versions.
Performance-wise, the phone is fast and responsive. Apps open quickly, and multitasking is seamless, especially with split-screen and pop-up windows. It’s perfect for handling work tasks, emails, and entertainment all in one device. The build quality feels solid and premium, and the hinge mechanism is sturdy without feeling stiff.
Battery life is decent for a device this powerful, though heavy usage—especially on the big screen—can drain it faster than expected. The camera system is reliable and takes great photos in most conditions, though it may not fully compete with Samsung’s top flagship camera phones.
On the downside, it’s still a bit bulky and pricey, which may not be ideal for everyone. But if you’re looking for a device that blends productivity and innovation, the Galaxy Z Fold7 is a strong choice that continues to push the boundaries of what a smartphone can do.
Performance-wise, the phone is fast and responsive. Apps open quickly, and multitasking is seamless, especially with split-screen and pop-up windows. It’s perfect for handling work tasks, emails, and entertainment all in one device. The build quality feels solid and premium, and the hinge mechanism is sturdy without feeling stiff.
Battery life is decent for a device this powerful, though heavy usage—especially on the big screen—can drain it faster than expected. The camera system is reliable and takes great photos in most conditions, though it may not fully compete with Samsung’s top flagship camera phones.
On the downside, it’s still a bit bulky and pricey, which may not be ideal for everyone. But if you’re looking for a device that blends productivity and innovation, the Galaxy Z Fold7 is a strong choice that continues to push the boundaries of what a smartphone can do.
Value
5
Written by a customer while visiting Samsung US