Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,318 Reviews)
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
This is simply next an excellent cell phone!
on April 9, 2026
Posted by: Smcsager
[This review was collected as part of a promotion.] Love my Galaxy Z-Fold 7 so much. It is one of the lightest phones ever with two screens. So much lighter than previous versions of the Z-Fold I have had. This thing is an exponential leap forward. So much thinner and so much lighter, it's actually shocking. You can barely tell there is a notch in the middle of the main foldable screen, and you can barely tell it's in your pocket of times. Also love the blue color I was able to get it in. No scratches on the inner screen and outer screen since I have gotten it. Absolutely perfection. Highly recommend! Incidentally, the AI function works fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best foldable in the US
on April 9, 2026
Posted by: Anchor
[This review was collected as part of a promotion.] Fold 7 is the best foldable available in the US. They pretty much nailed everything with this phone; the screens, battery life, form factor. I deducted a star for lack for S pen support and the table wobble. I am not a huge camera guy so not reviewing those. This phone gives you the most "normal" closed phone feel while packing a very good looking foldable screen inside. They got the dimensions and the weights correct.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 7 – The Ultimate AI Powerhouse
on April 9, 2026
Posted by: KLF4171
[This review was collected as part of a promotion.] After using the Galaxy Z Fold 7 for the past 30 days, I can confidently say it has completely changed how I handle my daily workflow. The hardware is thinner and more refined than ever, but the real star of the show this year is Galaxy AI.
What I Love:
Galaxy AI Integration: Features like Note Assist have become essential for my meetings, automatically summarizing long transcripts into clear bullet points. I also find myself using Circle to Search constantly—it’s the fastest way to identify anything on my screen without switching apps. I love the Photo Assist and Live Translation.
Galaxy AI Integration: Features like Note Assist have become essential for my meetings, automatically summarizing long transcripts into clear bullet points. I also find myself using Circle to Search constantly—it’s the fastest way to identify anything on my screen without switching apps. I love the Photo Assist and Live Translation.
The Display: The inner screen remains the best canvas for multitasking. Whether I’m split-screening for work or watching videos, the brightness and clarity are top-tier.
Generative Edit: As someone who takes a lot of photos, the ability to move or remove objects in the Gallery app using AI is mind-blowing. It makes my casual snapshots look professional in seconds.
The Experience:
The transition between the cover screen and the main display is seamless. Despite the large screens, the battery life has been surprisingly solid, easily getting me through a full day of heavy use.
The transition between the cover screen and the main display is seamless. Despite the large screens, the battery life has been surprisingly solid, easily getting me through a full day of heavy use.
Final Verdict:
If you are looking for a device that blends cutting-edge foldable tech with genuinely useful artificial intelligence, the Z Fold 7 is it. It’s not just a phone; it’s a pocket-sized workstation that feels ahead of its time.
If you are looking for a device that blends cutting-edge foldable tech with genuinely useful artificial intelligence, the Z Fold 7 is it. It’s not just a phone; it’s a pocket-sized workstation that feels ahead of its time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on April 9, 2026
Posted by: Waterbottle
[This review was collected as part of a promotion.] I use this daily in order to watch videos and tv on the train. The Galaxy AI features make my commute a lot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love online shopping with my Fold 7 !
on April 9, 2026
Posted by: Lovetofly
[This review was collected as part of a promotion.] I truly can't imagine shopping online without my Galaxy Z Fold 7. The large screen makes shopping so fun. I can really view the items I'm shopping for without having to zoom in on each item for a close up view. I'm 62 years old and the normal screen on my old phone is makes it difficult for me to see what I'm shopping for. I just unfold my phone and I can see everything on the large vibrant screen. It's perfect for me. It's easy to use and the Galaxy AI feature makes finding an item so easy. I just circle the item I want to shop for. Whether it's a personal photo or a picture of something that I have found online I just circle it and Galaxy AI finds it for me. I love my phone and wouldn't choose any other. It's a beautiful phone. It fits perfectly in my hands and it's great for showing off photos of my grand children!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's like a transformer robot
on April 9, 2026
Posted by: Duckie
[This review was collected as part of a promotion.] I enjoy it, it's like I can have normal size or extra big cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Large screen not used
on April 9, 2026
Posted by: Xjay3strangex
[This review was collected as part of a promotion.] Even though the fold screen is large, it still cuts off videos due to sizing issues. Wish the screen would be fully used as the tri fold does.
Value
3
Response from Samsung USBy R&R, April 10, 2026
Hello Xjay3strangex,
Thank you for taking the time to share your experience with the Galaxy Z Fold7. The larger display really enhances your viewing experience, especially when watching content, so having a full view is important. The Galaxy Z Fold7 is designed to provide an immersive screen experience for everyday use, particularly as apps continue to evolve for foldable displays.
Samsung phones and tablets come with customizable display options, allowing users to optimize their experience. You can adjust everything from font size to the overall size of items on the screen. The screen on your Galaxy device is carefully calibrated to ensure a comfortable and high-quality viewing experience. Additionally, you can modify the color settings and white balance to suit your preferences.
Please check out the article linked below for more details on how to customize your app settings to achieve a full-screen view. Thank you for being a valued Samsung customer.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshoot/TSG10004907/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Z Fold7. The larger display really enhances your viewing experience, especially when watching content, so having a full view is important. The Galaxy Z Fold7 is designed to provide an immersive screen experience for everyday use, particularly as apps continue to evolve for foldable displays.
Samsung phones and tablets come with customizable display options, allowing users to optimize their experience. You can adjust everything from font size to the overall size of items on the screen. The screen on your Galaxy device is carefully calibrated to ensure a comfortable and high-quality viewing experience. Additionally, you can modify the color settings and white balance to suit your preferences.
Please check out the article linked below for more details on how to customize your app settings to achieve a full-screen view. Thank you for being a valued Samsung customer.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshoot/TSG10004907/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great technology
on April 9, 2026
Posted by: JRivera79
[This review was collected as part of a promotion.] Amazing phone, great screens and intelligent technology.
I use my phone for all daily tasks that involve technology, social media, YouTube, book reading and face timing.
You can barely see the crease when is fully open and doesn't affect my video watching experience.
I don't like the camera hole in the center top of phone. It's an eye sore in my opinion. The same goes for the one inside the phone as you open it on the right side screen.
Overall, it's a amazing phone.
I use my phone for all daily tasks that involve technology, social media, YouTube, book reading and face timing.
You can barely see the crease when is fully open and doesn't affect my video watching experience.
I don't like the camera hole in the center top of phone. It's an eye sore in my opinion. The same goes for the one inside the phone as you open it on the right side screen.
Overall, it's a amazing phone.
Value
5
Written by a customer while visiting Samsung US