Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,318 Reviews)
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Best phone for business owners
on April 13, 2026
Posted by: Kushdon
[This review was collected as part of a promotion.] Between the battery life, the multiple screens, durability, and speed this is an all round good phone. I use it every day to multitask when handling my business. It's awsome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fold7
on April 13, 2026
Posted by: Chrono
[This review was collected as part of a promotion.] Phone is great. Can't belive how thin is it and still durable. Galaxy AI is very fast. My favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 11, 2026
Posted by: Oskrq503
[This review was collected as part of a promotion.] Awesome AI assistant.
Gaming it's amazing
Very good experience and battery long a great deal of time.
Gaming it's amazing
Very good experience and battery long a great deal of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool phone, when it's working
on April 11, 2026
Posted by: Anonymous
from Indiana
Expertise:Intermediate
Less than one month, my center screen, he stopped working for no reason, never dropped no cracks.Etc. having a hard time with samsung to stand by in there.90 day guarantee? So besides having to pay an insurance claim to get issue fixed., cool phone.
When it's working properly!
When it's working properly!
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hi Jahendrix,
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this foldable
on April 11, 2026
Posted by: BatKing80
[This review was collected as part of a promotion.] This foldable is great. It's fast I love the cameras I especially love big screen when unfolded. Great for multitasking as well. Love Dex especially when I connect it to the TV. I gave it a 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 Final Form
on April 10, 2026
Posted by: Vulcan
[This review was collected as part of a promotion.] I love the feel of the devic in the hand, it's the most significant fold device to date. The camera features and Galaxy AI features just take it up another level. Can't reccomend enough
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on April 9, 2026
Posted by: GalaxyGirl81
[This review was collected as part of a promotion.] So I just received my new phone a couple of days ago. I have been a Galaxy girl since they first came out. The zfold is a bit different. I am definitely going to have to get use to it but for now I will give it 4stars until I am more familiar with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My zfold 7
on April 9, 2026
Posted by: TwistedIvy
[This review was collected as part of a promotion.] This device is pretty awesome. Its having a tablet, camera/ video recorder, and phone rolled into one. The only issue i find is that after short time the fold line is very visible and you cannot talk on the phone without using the speaker if the screen is open. Otherwise its perfect for watching tv, videos, and games and its great for taking pics or recording pod casts. It has ample storage, exceptional battery life and too many features to list.
Value
4
Written by a customer while visiting Samsung US