Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,706 Reviews)
Rating breakdown 7,706 reviews
5 Stars
6,323
4 Stars
1,026
3 Stars
204
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: SallyJo
Verified Purchase:Yes
Lighter weight, quality built,screen size just right for me, easy setup,
Written by a customer while visiting Samsung US
Customer Rating
3
Very good but could improve
on April 28, 2026
Posted by: Rlcbebo
[This review was collected as part of a promotion.] Although the Zfold 7 includes Galaxy AI features and all that, the battery part could improve - especially if youre thinking of using it up to 80% to protect it. It is a mix of having the option for a bigger screen with the downside of a little less power and camera quality. Not bad if you're not a gamer or use the camera a lot. Great for videos and series.
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hello Rlcbebo,
The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
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The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Very thin, seems durable, great design
on April 28, 2026
Posted by: nighsurf
from Utah
Expertise:Expert
Love the size, finally a foldable that you can carry, and it feels like a normal phone but with that tablet experience. highly recommend. Functional, Stable, Sturdy - Read the pro reviews. I could never go back now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Screen is the BOMB DOT COM
on April 28, 2026
Posted by: Tpcmhenry
[This review was collected as part of a promotion.] This phone has the best resolution and the easiest user friendly functions on the market.
The screen size makes it such a unique and extremely exotic and extraordinary feature on this phone that it makes it a conversation piece all on it's own.
The use of Galaxy AI on this phone makes this the equivalent of having a fully functional laptop computer at your disposal at your disposal anytime. Whenever an idea crosses your mind, access to your phone and your imagination are your only limits.
This is truly the last and only phone and computer you will ever really need.
The screen size makes it such a unique and extremely exotic and extraordinary feature on this phone that it makes it a conversation piece all on it's own.
The use of Galaxy AI on this phone makes this the equivalent of having a fully functional laptop computer at your disposal at your disposal anytime. Whenever an idea crosses your mind, access to your phone and your imagination are your only limits.
This is truly the last and only phone and computer you will ever really need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My fold experience
on April 28, 2026
Posted by: Hemiman
[This review was collected as part of a promotion.] I have owned my z fold for over two years. I have thoroughly enjoyed it. The larger screen makes things really nice for big hands. The AI aspects of it have been extremely on point.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hi there Hemiman,
Thank you for sharing your Galaxy Z Fold7 experience. The larger display and Galaxy AI features continue to make the Z Fold lineup a favorite for users who enjoy productivity and entertainment in one device. It is great to hear the Fold7 has remained such a strong fit for your everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your Galaxy Z Fold7 experience. The larger display and Galaxy AI features continue to make the Z Fold lineup a favorite for users who enjoy productivity and entertainment in one device. It is great to hear the Fold7 has remained such a strong fit for your everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 28, 2026
Posted by: Noskcaj4
[This review was collected as part of a promotion.] I am impressed with the size of the screen all while still being a normal size phone while folded closed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great furnitures
on April 28, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] All the new features and the thieniss of it compared to the fold 6 better now:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Large screen
on April 28, 2026
Posted by: SamsungFan4Life
[This review was collected as part of a promotion.] I am absolutely loving my ! The design is sleek, stylish, and incredibly convenient to carry. It fits perfectly in my pocket or purse, and the flip feature always gets compliments. The larger cover screen makes it easy to check messages, notifications, and even reply quickly without opening the phone.
The main display is bright, crisp, and smooth, making everything from watching videos to browsing social media a great experience. The camera quality is excellent, with clear, vibrant photos and selfies that look amazing. I also appreciate how durable and well-built it feels.
Battery life has been solid for everyday use, and the performance is fast with no lag when switching between apps. Overall, this phone combines style, innovation, and functionality beautifully. I highly recommend the Z Flip 7 to anyone looking for a fun, modern phone that stands out from the crowd!
Value
5
Written by a customer while visiting Samsung US