Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,319 Reviews)
Open Ratings Snapshot
Rating breakdown 7,319 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Goodbye Bar Phones
on April 17, 2026
Posted by: ZFold4Me
[This review was collected as part of a promotion.] This phone is so good, I cant ever go back to the standard candy bar phone style. It's sleek and speedy and I can't stop finding new ways for Galaxy AI to help me throughout the day. Good job, Sammy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Mini tablet
on April 17, 2026
Posted by: Rosycheeks
[This review was collected as part of a promotion.] The Galaxy fold has a wide screen once opened. The features that come with this phone is phenomenal. So many new and fun features to play with. It's like a portable mini tablet you bring along with you everyday. And I have not seen such a big phone screen to watch my shows on! Once unfolded, it's a game changer. Put on some Galaxy Buds for some noise canceling (only can hear what's on your screen) with surround sound. Speaking of games, there are so many variety of games to play on this Galaxy fold and the graphics are crisp👌🏼. It's also convenient to do some serious work on here. Have VR meetings? You'll see almost everyone on the screen. Anyways, see it for yourself! Highly recommend.
Value
4 out of 5
4
Response from Samsung USBy R&RApril 23, 2026
Hi there Rosycheeks,
We love how you described the Fold experience. The expansive screen truly transforms everyday moments into something more significant, whether it's watching shows, playing games, or getting real work done. The Galaxy AI and immersive audio enhance it all in an effortless way. Thank you for sharing your thoughts and for being a Samsung customer.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My baby phone
on April 17, 2026
Posted by: Yusleydi
Verified Purchase:Yes
I love it so much is perfect I wasn't planning to get this model I really want it the z trifold but it was sold out at the moment so I designed to purchase this one instead .I really enjoyed used every day.bit I wish I could get the z trifold
So I can give this one to my son. Thanks
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Over all fabulous product
on April 15, 2026
Posted by: Suzieq
[This review was collected as part of a promotion.] This phone is amazing. It is strong. The battery lasts a long time. I use it for everything from games to watching movies to doing sea turtle hatchling nest reports! So it helps me with sea turtle rescue. Yay! The camera is very good even though I think my Galaxy Ultra 23 was better. I'm sure they will get there with this phone soon. It even has a great Galaxy AI product that helps me in my research for information on line and to help me write messages.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The impressive large screen when it's opened.
on April 14, 2026
Posted by: Edgar55
[This review was collected as part of a promotion.] The use of Galaxy AI is a game changer! Now I can simply ask for just about any topic or idea to watch how Galaxy AI impresses me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good phone then has a lot of power
on April 14, 2026
Posted by: Sam10sung
[This review was collected as part of a promotion.] A very portable powerful computer in your hands enough to handle business type apps and truly successful genie in a bottle power ful high tech
Value
4 out of 5
4
Response from Samsung USBy R&RMay 8, 2026
Hiya Sam10sung,
The Galaxy Z Fold7 was built to deliver powerful performance in a compact and versatile design, so it’s exciting to hear it’s keeping up with your daily workflow. From multitasking to business apps, it really brings a premium mobile experience into your hands. Thanks for being part of the Samsung community.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features
on April 14, 2026
Posted by: Kinipeli26
[This review was collected as part of a promotion.] I use my Z Fold for streaming and for business purposes. I love that I am able to multitask, have multiple apps open on one screen. I won't go back to using any other phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
probably the best one yet!
on April 14, 2026
Posted by: camstheman
[This review was collected as part of a promotion.] I’ve been using the Samsung Z Fold 7, and it truly goes above and beyond expectations. The display is bright, massive, and perfect for gaming. The larger screen makes a huge difference—you can see details that would normally be too small on a standard phone.
Watching movies and videos is where this phone really shines. The quality is outstanding, the brightness is excellent, and it honestly feels like having both a tablet and a phone in one device.
The Galaxy AI features are also incredibly impressive. They feel intuitive and responsive—almost like interacting with a real person. It adds a whole new level of convenience and functionality that sets this phone apart from others.
Overall, this phone delivers an amazing experience across the board
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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