Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,827 Reviews)
Rating breakdown 6,827 reviews
5 Stars
5,637
4 Stars
868
3 Stars
175
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Great for work and school
on October 3, 2025
Posted by: MadameM
[This review was collected as part of a promotion.] I really love the Galaxy Z Fold7- it's like having a tablet and phone, not to mention the very satisfying click you get when you close it! Reminds me of being able to close my phone to hang up in the early 2000s lol I only took a star away for my concern for the screen over time opening and closing it repeatedly might have on it in the future. The Galaxy AI works great for work when I'm struggling with a prompt or the words I'm trying to use, I would say it's better than other Chat AI's I've used so far- definitely worth a try!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Screen protector
on October 5, 2025
Posted by: Samomarno
[This review was collected as part of a promotion.] We need more easy screen use and fast reply to get more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good
on October 5, 2025
Posted by: Lulu
from INDIANAPOLIS IN
Expertise:Expert
Okay I will call or sending the message to the Samsung if I have any complaint .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features nice screen. UI and UX is good.
on October 9, 2025
Posted by: Ray4win
[This review was collected as part of a promotion.] I use my cellphone from office use, streaming and review documents.
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hey Ray4win,
Thanks for sharing your experience with the Galaxy Z Fold7. The combination of power and convenience truly makes this device stand out! Glad you’re enjoying it. Innovation for all. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy Z Fold7. The combination of power and convenience truly makes this device stand out! Glad you’re enjoying it. Innovation for all. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Srini
from IA
Verified Purchase:Yes
I had a fold4 however it had some screen issues .in exchange I got Food 7 and it's amazing .I loved it
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gene M
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Love it!!! Best phone I ever had - cannot wait for trifold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great execution of unique form factor
on November 5, 2025
Posted by: briarz
[This review was collected as part of a promotion.] I use the phone everyday, when supplanting my computer most days. Unfolded, it allows for easy reading and viewing.
The camera and gallery app has been quite solid - I use galaxy AI to remove unwanted elements frpm pictures I take.
Form is slim and light. Phone can get slippery, so I use a grip tape strip on the back. Great engineering in a phone.
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hi briarz,
It’s wonderful to hear how much you enjoy your Galaxy Z Fold7's versatility. From its large display to Galaxy AI features that quickly enhance photos, every element is crafted for creativity and ease of use. Its slim design makes it easy to carry, and your grip tape trick is a clever addition. You might also explore our variety of case options for extra protection. We appreciate your review and thank you for choosing Samsung.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+Z+Fold7&category_names=Phones&accessories_type=Cases+%26+Covers
-Ty
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear how much you enjoy your Galaxy Z Fold7's versatility. From its large display to Galaxy AI features that quickly enhance photos, every element is crafted for creativity and ease of use. Its slim design makes it easy to carry, and your grip tape trick is a clever addition. You might also explore our variety of case options for extra protection. We appreciate your review and thank you for choosing Samsung.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+Z+Fold7&category_names=Phones&accessories_type=Cases+%26+Covers
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous thin and lighter design.
on November 7, 2025
Posted by: Gohawks
[This review was collected as part of a promotion.] The hinge seems to allow the phone to open and close easier. I've had all the Zfolds since fold3. I will buy the Zfold8 assuming you will upgrade the battery. On normal days the battery is fine but on travel with more demands and longer days I have to have extra battery power with me.
The thing that frustrated me right from the get-go is the lack of a "full" phone case. I always buy your case, but you didn't offer one. In the few days that I used the phone before I got a Spigel proper phone case I dropped the phone and it caused a slight crack near the bottom corner of the phone which isn't all that noticeable at all and certainly doesn't impact the usage of the phone, but I'm sure that will dramatically impact my trade-in value.
Overall, the build quality is superior as is the form fit and function. The best phone out there.
The thing that frustrated me right from the get-go is the lack of a "full" phone case. I always buy your case, but you didn't offer one. In the few days that I used the phone before I got a Spigel proper phone case I dropped the phone and it caused a slight crack near the bottom corner of the phone which isn't all that noticeable at all and certainly doesn't impact the usage of the phone, but I'm sure that will dramatically impact my trade-in value.
Overall, the build quality is superior as is the form fit and function. The best phone out there.
Value
5
Written by a customer while visiting Samsung US