Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,274 Reviews)
Rating breakdown 7,274 reviews
5 Stars
5,990
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Phone and tablet in one. Perfect Screens
on August 10, 2026
Posted by: Szmvel
[This review was collected as part of a promotion.] I use my Samsung Z fold everyday for work, multitasking,gaming, etc. This is the perfect device and I fell in love with it the first day I bought it. Go Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose samsung
on August 10, 2026
Posted by: Jbg1966
[This review was collected as part of a promotion.] Good tough phone. Why I chose samsung phones. Reliable phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 10, 2026
Posted by: Jacoby
[This review was collected as part of a promotion.] Amazing phone, havent had any problems at all with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold 5 not 7. Love the phone
on August 10, 2026
Posted by: Danobannano
[This review was collected as part of a promotion.] I love this phone, but I wish the battery was better. And I wish the camera was better, such as an ultra. I miss my ultra for those reasons, but I do love the screen and the fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I was looking forward to this newer model
on August 10, 2026
Posted by: Lovesamsungs
[This review was collected as part of a promotion.] I chose this model because I was very impressed with the z4, but I have had many problems with the internal screens failing and had to get it replaced twice, until I accidentally ran it over a third time ugh.
Value
3
Response from Samsung USBy R&R, August 17, 2026
Hello there Lovesamsungs,
Thank you for choosing the Galaxy Z Fold7 and for continuing your Z Series experience with Samsung. With its expansive inner display, powerful multitasking capabilities, and refined foldable design, the Galaxy Z Fold7 is designed to enhance both productivity and entertainment. We understand how frustrating repeated internal screen failures can be, especially after enjoying your previous Z Series experience. Your feedback is valuable as we continue to refine Samsung's foldable devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Z Fold7 and for continuing your Z Series experience with Samsung. With its expansive inner display, powerful multitasking capabilities, and refined foldable design, the Galaxy Z Fold7 is designed to enhance both productivity and entertainment. We understand how frustrating repeated internal screen failures can be, especially after enjoying your previous Z Series experience. Your feedback is valuable as we continue to refine Samsung's foldable devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Kintaro3
[This review was collected as part of a promotion.] I choose phone because I wanted a phone and tablet. This phone combines both.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile phone for office tasks
on August 10, 2026
Posted by: SamsungLoyal
[This review was collected as part of a promotion.] I chose ZFold7 because of the extra screen and the camera clarity and I am satisfied. I can check files on the go, watch videos with squinting, and take awesome pictures.
Thank you!
Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned so far.
on August 10, 2026
Posted by: ZL1KID
[This review was collected as part of a promotion.] This device represents a remarkable achievement in mobile technology. Its innovative folding design offers unparalleled versatility and a truly unique user experience. The display is vibrant and sharp, making media consumption and productivity a delight. Furthermore, the performance is exceptionally smooth, handling demanding applications with ease. It is certainly a standout option for those seeking the pinnacle of smartphone innovation.
Value
5
Written by a customer while visiting Samsung US