Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,677 Reviews)
Rating breakdown 7,677 reviews
5 Stars
6,299
4 Stars
1,023
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Love the durability and feel
on September 24, 2026
Posted by: Nick4823
[This review was collected as part of a promotion.] I chose this Samsung device because it fits seamlessly into my daily routine. I use it for streaming, browsing, work, and relaxing with movies and shows. The display quality, performance, and overall ease of use make it a reliable part of my day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold phone and so much more
on September 24, 2026
Posted by: Knotty
[This review was collected as part of a promotion.] I choose the galaxy fold phone for its functionality. Big screen - my go to tablet. Makes watching a movie easy to see and working on documents a breeze. Closef itfunctions as a regular phone with sleek design. Great camera as well. This one is a keeper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall
on September 24, 2026
Posted by: 9374593
[This review was collected as part of a promotion.] Good overall but I had an issue with inner screen which unfortunately warranty denied but it should be covered. Dead pixels on inner screen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It is very cool but don't fold more than 150 times
on September 24, 2026
Posted by: Goofy35
[This review was collected as part of a promotion.] It is very good at streaming and playing video games and everything but it just sucks. Cos. I got mine almost last year. And I can't even use the big screen feature anymore because I kept on folding it more and more and I get that was a user problem. But it seems like it should have been way harder than like 150 folds. To break the big screen
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hello Goofy35,
The Galaxy Z Fold7 boasts a large foldable display, exceptional entertainment features, and powerful multitasking capabilities for both gaming and streaming. We appreciate that you initially enjoyed these aspects, and we understand your concerns about the inner display not working after repeated folding. Your feedback regarding the durability of foldable screens is crucial as Samsung continues to improve its foldable technology. Thank you for sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
The Galaxy Z Fold7 boasts a large foldable display, exceptional entertainment features, and powerful multitasking capabilities for both gaming and streaming. We appreciate that you initially enjoyed these aspects, and we understand your concerns about the inner display not working after repeated folding. Your feedback regarding the durability of foldable screens is crucial as Samsung continues to improve its foldable technology. Thank you for sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 24, 2026
Posted by: HotdogsRule
[This review was collected as part of a promotion.] I chose Samsung all the time. This phone is great. More screen to play my games and it was great to stream videos while I was on my cruise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable for people that actually use them
on September 24, 2026
Posted by: Hugox1234567
[This review was collected as part of a promotion.] I was on the fence of getting the Fold for a long time because of the price, so I first started out with a Flip. It was fine and I liked it, but I never used it closed, so I chose to upgrade to its big brother the Fold, and wow, what a great decision. I love the fact that when closed, it is essentially a Galaxy S Ultra, and has that awesome Samsung experience to it, but then you also get the chance to open it and really make it a powerhouse for entertainment/games. It's really the first time I feel like I have a new kind of device, and the experience is super polished and amazing. I would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 24, 2026
Posted by: SKelli
[This review was collected as part of a promotion.] I chose this phone because I wanted to have a larger screen to be able to do work and to read books. The phone is great to use for multitasking when opened and using both screens
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best of a Phone and Tablet in One
on September 24, 2026
Posted by: Chac1980
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 7 because I wanted a phone that could handle everyday use while also giving me the extra screen space of a tablet. After using it, the foldable design has become one of my favorite features.
The outer screen is great for calls, messages, email, and quick tasks, while the larger inner display is perfect for multitasking, watching videos, browsing, gaming, and viewing documents. Having multiple apps open at once makes the phone especially useful for productivity.
I also like how thin and refined the Fold 7 feels. The displays are bright, sharp, and smooth, and performance has been fast and responsive. The cameras have been reliable for everyday photos and videos, and the overall build feels premium.
Battery life has been solid for my normal use, although heavy use of the larger screen can drain it faster.
Overall, the Galaxy Z Fold 7 gives me the convenience of a smartphone with the flexibility of a tablet. It is powerful, versatile, and easily one of the most enjoyable phones I have used.
Value
5
Written by a customer while visiting Samsung US