Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,705 Reviews)
Rating breakdown 7,705 reviews
5 Stars
6,323
4 Stars
1,025
3 Stars
204
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Best fold phone on the market
on May 25, 2026
Posted by: Therealthibodeaux
[This review was collected as part of a promotion.] Yes it is expensive, yes it is worth it. Comes with integrated Galaxy AI which is amazing. Works like grok and chat gpt but is already there. Purchased the z fold 6 used it over a year gave it to wife she loves it and it's still trouble free. The fold 7 is thinner and larger which I like. The only downside to these phones is battery life especially for long uses on full screen. Everything considered I strongly recommend these foldable phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multitasking Monster
on May 25, 2026
Posted by: ASTRONAUTX
[This review was collected as part of a promotion.] This phone is seriously amazing, it's like having a tablet and a regular phone all in one. The foldable screen is super cool and makes multitasking a breeze. Plus, the cameras take some really impressive shots, you won't be disappointed. Honestly, it's a game-changer for how I use my phone every day. I'm totally loving this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but small front screen
on May 25, 2026
Posted by: Brad258
[This review was collected as part of a promotion.] I've owned my Samsung Galaxy Z Fold for almost two years and overall it's been a great phone. The large inner screen is the main reason I bought it and it's still my favorite feature. It feels like having a tablet that fits in my pocket, making reading, web browsing, email, videos, and multitasking much more enjoyable than on a standard phone.
I also use the S Pen regularly on the inner display. Combined with Galaxy AI, features like translating text and converting images to text have been genuinely useful. Performance has remained fast and smooth, battery life is good, and the cameras have met my needs.
My biggest complaint is the outer screen. It's simply too narrow for comfortable typing. Even after nearly two years, I still make more typing mistakes on the front display than I do on a traditional phone. A wider front screen would be a huge improvement.
I did have to replace the factory-installed inner screen protector when it started lifting near the crease. The replacement was inexpensive and easy, so it wasn't a big deal.
The phone has held up well overall and still feels solid. I'm currently trying to decide whether my next phone will be another Fold. That's probably the strongest recommendation I can give. However, a larger front screen is a must-have before I upgrade. If Samsung widens the outer display, I'd gladly buy another Fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Lightweight but no S-Pen.
on May 25, 2026
Posted by: Dragon
[This review was collected as part of a promotion.] The expansive display and lightweight design of this device facilitate extended daily use. I believe reintroducing S-Pen compatibility would significantly enhance the utility of the display. Samsung's One UI, with its integrated Galaxy AI, offers a highly engaging and efficient user experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing
on May 25, 2026
Posted by: QueenBabe420
[This review was collected as part of a promotion.] I am absolutely in love with my phone. The features is beyond any other phone I have ever owned. Galaxy ai has made everything so much easier. Editing photos to making flyers for my child's school has been so simple and flawless. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome, live ALL the features
on May 25, 2026
Posted by: Cjdrum
[This review was collected as part of a promotion.] Phone, apps, fold out for big screen for games and movies. The AI features help plot too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great screen and speaker
on May 25, 2026
Posted by: Marines88
[This review was collected as part of a promotion.] The galaxy Ai is amazing and the screen is awesome love the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Able to do many different tasks.
on May 25, 2026
Posted by: msoco11
[This review was collected as part of a promotion.] You can use this phone as your own mini computer. You can use it for presentations, to take meeting minutes, to show pictures to grandma and grandpa. You can use it to keep notes and organize just about everything you ever needed. The built-in Galaxy AI functions are much better than the previous Google Assistant and other editing functions and applications. Galaxy AI is a great iteration from the previous assistant functions. Google products and applications do very well. Samsung applications are not as good as they used to be, but the phone even works great with Windows devices and Windows applications.
Value
5
Written by a customer while visiting Samsung US