Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,274 Reviews)
Rating breakdown 7,274 reviews
5 Stars
5,990
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Very Impressed
on August 10, 2026
Posted by: Pagsanjan
[This review was collected as part of a promotion.] I've had the fold 7 since release last July. Love it. It's perfect for watching movies or doing work on (spreadsheets, remote into work servers etc).
I only wish it had better battery life. The fold 8 is supposed to have a bigger battery. I feel the fold 7 battery life went down significantly after the one ui 8.5 update a couple months ago. Not sure if it's the OS update or wear on the battery (in US, it doesn't show battery health).
I used to be able to get 8-10 hours screen on time streaming youtube or netflix, now I only get 5-6 hours.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's ZFold 7 is the best phone I've ever had!
on August 10, 2026
Posted by: CrazyDazy
[This review was collected as part of a promotion.] I use my Samsung Galaxy Z Fold 7 for everything! Streaming, gaming, working, communicating, fun stuff and MULTI TASKING! I can do it all! I am so glad I chose to stay with the Z series and upgrade every time, it just keeps getting better and better! Can't wait to see whats in store for the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on August 10, 2026
Posted by: Jld1982
[This review was collected as part of a promotion.] I chose this device to multi-task, and I love it. It allows me to unfold the phone to have all the different apps I use. And when I don't need the phone unfolded I can use it as a regular phone. I can't wait to see what's next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly, this one has bunch of great features lik
on August 10, 2026
Posted by: Kontacts1996
[This review was collected as part of a promotion.] I choose to review this Galaxy Z Fold 7. Because to me, it has been the best one I ever had. I love the screams, how the screens just widens even more, and it has a bunch of capabilities, for example, the AI is off the hook, awesome, freaking AI has Gemini, has Bixby. You choose overall, this one understands you adapts to you, and it will do anything that you would want it to do to its functions. To capabilities, I mean, and I would definitely recommend this home to anybody that would want to get a phone that could either go small or B. It's just cool the game.
To the screens to the processor to the way it's built. This one has been by far one of the most epic yet. I've ever encountered, thank you.Samsung for this galaxy z fold
To the screens to the processor to the way it's built. This one has been by far one of the most epic yet. I've ever encountered, thank you.Samsung for this galaxy z fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with some compromise
on August 10, 2026
Posted by: Jonnie
[This review was collected as part of a promotion.] I chose this to be my first serious try at a book style foldable phone. The look and feel of the z fold 7 is great.
I personally would have preferred it to not have gotten taller but wider like the fold 8.
I personally would have preferred it to not have gotten taller but wider like the fold 8.
If you live in a warmer climate it can run hot (110+) it can slow down but never to the point where th phone is unusable
Charging and battery are my biggest gripe with the phone, battery needs to be topped up in the last few hours of the work day typically around 30 percent or less. Lite performance mode does help a little and you don't see much of a change in regular usage.
Performance is great but that is most Samsung flagships since the s24 series. More than capable for regular daily usage loading apps taking photos and video.
Screens look great but are very reflective. If you can get the antireflective film for the outer display it's a massive help.
If you can get this on a deal I would definitely recommend. if you want a foldable and are okay with it being fragile and not the best battery and charging wise, everything else is great.
Value
3
Response from Samsung USBy R&R, August 17, 2026
Hi Jonnie,
Thank you for choosing the Galaxy Z Fold7 for your first experience with a book-style foldable device and for providing such detailed feedback. Its premium folding displays, powerful performance, and versatile multitasking capabilities make it ideal for everyday productivity, photography, and entertainment. We’re pleased to hear that you are enjoying the overall design and performance, while also recognizing how battery life, charging, heat, and screen reflections can impact your experience throughout a busy day. Your insightful feedback is invaluable in helping us refine the Galaxy Z Fold experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for choosing the Galaxy Z Fold7 for your first experience with a book-style foldable device and for providing such detailed feedback. Its premium folding displays, powerful performance, and versatile multitasking capabilities make it ideal for everyday productivity, photography, and entertainment. We’re pleased to hear that you are enjoying the overall design and performance, while also recognizing how battery life, charging, heat, and screen reflections can impact your experience throughout a busy day. Your insightful feedback is invaluable in helping us refine the Galaxy Z Fold experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
GALAXY Z fold 7
on August 10, 2026
Posted by: Theonlyone
[This review was collected as part of a promotion.] Solid device, build quality is great, few things instead of making the phone thin put better cooling and faster charging bigger battery. Only complaint device over heats.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I'm really enjoying my Galaxy Z fold 7
on August 10, 2026
Posted by: Sukhmalhotra
[This review was collected as part of a promotion.] I’m really enjoying my Galaxy Z Fold7. The phone is fast and responsive, with great features and smooth performance. It’s also comfortable to handle and feels well-designed. Overall, I’m very happy with the phone and my experience so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone/tablet
on August 10, 2026
Posted by: Alexander
[This review was collected as part of a promotion.] I chose to upgrade to a galaxy z fold 7 from my z fold 4. I normally upgrade more frequently than that, but the previous 2 generations seemed like minor upgrades. This phone was the first to be similar weight and thickness to a regular slab phone when folded and that made a HUGE difference!
Value
5
Written by a customer while visiting Samsung US