Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,663 Reviews)
Rating breakdown 4,663 reviews
5 Stars
3,901
4 Stars
529
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
627 out of
715)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Just wish you would do the triple screen already
on September 15, 2025
Posted by: Jdubfriday
[This review was collected as part of a promotion.] Just come out with the freaking triple phone screen already I feel like you guys are milking the market by constantly releasing tablets and phones when you could combine the experience into one device
Value
4
Written by a customer while visiting Samsung US
Posted by: Anj CP
Verified Purchase:Yes
Love my new Fold7. I owned Fold6 but i opted to upgrade because of the new features. Glad i did.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back they stylus
on October 19, 2025
Posted by: Derreck
Expertise:Expert
This is a really good phone. Samsung missed the boat when they took the stylus away. Please bring it back and then this will be a 5 star phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey Derreck,
Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great AI Features
on November 27, 2025
Posted by: Midknight94
[This review was collected as part of a promotion.] My Z Fold 7 is seriously my daily sidekick! 📱 I use it for everything, from jotting down work notes 📝 to keeping my whole schedule in check. It's like having a tiny, super-powered laptop in my pocket, making multitasking a breeze. When I need a break, it's also my go-to for some fun gaming sessions. 🎮 Honestly, this phone pretty much runs my entire life these days! It's amazing how much productivity and entertainment can be packed into one device. I love how versatile it is for all my different needs. Thinking about it, I probably wouldn't know what to do without it! I find that my phone is an incredibly versatile tool for my creative pursuits. It's not just for communication anymore, you know? I regularly use it for editing photographs, which is a really satisfying process. Furthermore, I enjoy experimenting with making creative remixes of existing content. It's a fantastic way to express myself and explore new ideas. Beyond the creative side, my phone is also essential for my downtime. It allows me to relax and unwind after a busy day. I truly appreciate having such a capable device at my fingertips for both productivity and leisure.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Greetings Midknight94,
We love how your Galaxy Z Fold7 has become such a central part of your day. Its immersive screen and flexible design are made to boost productivity, creativity, and entertainment all in one device. Whether you're gaming, editing, or relaxing, it’s built to enhance how you connect and create. Thank you for sharing your experience and for being part of the Samsung journey.
Ty
Samsung Support
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We love how your Galaxy Z Fold7 has become such a central part of your day. Its immersive screen and flexible design are made to boost productivity, creativity, and entertainment all in one device. Whether you're gaming, editing, or relaxing, it’s built to enhance how you connect and create. Thank you for sharing your experience and for being part of the Samsung journey.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Horn
from California
Expertise:Intermediate
Verified Purchase:Yes
screen phone have line when fold . i can show u video
Features
4
Design
5
Value
3
Response from Samsung USBy R&R, February 24, 2026
Hello Horn,
Thank you for sharing your experience. The Galaxy Z Fold7 features advanced foldable display technology for a smooth, immersive view and supports daily flexibility. If you see lines on your display, we suggest visiting an authorized repair shop like uBreakiFix for an assessment. They'll examine your device to determine the best next steps. Please note that Samsung guarantees its products with a warranty covering manufacturing defects in materials and craftsmanship. This warranty lasts 12 months from the purchase date, as specified for each item. During this period, you can have peace of mind knowing your device's quality and performance are protected, reflecting Samsung's reliability. We appreciate your support and look forward to helping you as a valued member of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience. The Galaxy Z Fold7 features advanced foldable display technology for a smooth, immersive view and supports daily flexibility. If you see lines on your display, we suggest visiting an authorized repair shop like uBreakiFix for an assessment. They'll examine your device to determine the best next steps. Please note that Samsung guarantees its products with a warranty covering manufacturing defects in materials and craftsmanship. This warranty lasts 12 months from the purchase date, as specified for each item. During this period, you can have peace of mind knowing your device's quality and performance are protected, reflecting Samsung's reliability. We appreciate your support and look forward to helping you as a valued member of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Much lighter then the 6. Love the wider screen when folded. And the more boxed screen when unfolded gives you much more real estate and the system aps look and function better with the larger screen.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 26, 2025
Posted by: Pharaoh
[This review was collected as part of a promotion.] Perfect upgrade of features. Especially to address the fold part of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great features are incredibly nice
on July 28, 2025
Posted by: Ladytra
[This review was collected as part of a promotion.] I use my phone for games and emails and just phones calls
Value
5
Written by a customer while visiting Samsung US