Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
6,021
4 Stars
956
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Love the folds bigger screen
on May 13, 2026
Posted by: Donb757
[This review was collected as part of a promotion.] I absolutely love the galaxy fold 7 since the fold 1 came out ive wanted a foldible device I am a tech nerd samsung is my favorate phone manufacturer the big inner screen and the bigger outter main screen is also a great size that it wont be any different then a regular android screen all in all I love this so much that even the one neg I can fine is battery life isn't the greatest but I can absolutely look past that
Value
5
Response from Samsung USBy R&R, May 15, 2026
Greetings Donb757,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. The larger inner display and refined outer screen are designed to enhance productivity, entertainment, and the flexibility that foldable users appreciate. It’s wonderful to hear that your experience with the Galaxy Z Fold7 has met your expectations since the series began. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. The larger inner display and refined outer screen are designed to enhance productivity, entertainment, and the flexibility that foldable users appreciate. It’s wonderful to hear that your experience with the Galaxy Z Fold7 has met your expectations since the series began. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
love it, next fold 8
on May 13, 2026
Posted by: foldable7always
[This review was collected as part of a promotion.] I mostly use it for work, and the shared screen view is way better than my old phone. Plus, I use voice recording and meeting summaries, which makes my life so much easier.
Value
4
Response from Samsung USBy R&R, May 14, 2026
Hiya foldable7always,
Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
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Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
A Very Good US Foldable
on May 12, 2026
Posted by: Here4now
[This review was collected as part of a promotion.] I moved from a Pixel 9XL to the Galaxy Z Fold 7. This was my first foldable. I'm happy to say I'm quite pleased. I was concerned about the crease but quickly found it to be a non-issue after a few hours. Both screens are beautiful and the OS is snappy. That includes OneUI and especially GoodLock. All in all an overall hometown by Samsung.
Value
4
Response from Samsung USBy R&R, May 15, 2026
Hello Here4now,
We appreciate you sharing your experience with the Galaxy Z Fold7. It is great to hear your first foldable experience has been such a positive one, especially with the immersive displays and smooth One UI performance. Features like multitasking and Good Lock customization continue to make the Fold lineup stand out within the Galaxy ecosystem. Thank you for your feedback and thank you for choosing Samsung.
-Ty
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We appreciate you sharing your experience with the Galaxy Z Fold7. It is great to hear your first foldable experience has been such a positive one, especially with the immersive displays and smooth One UI performance. Features like multitasking and Good Lock customization continue to make the Fold lineup stand out within the Galaxy ecosystem. Thank you for your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Cute little phone
on May 12, 2026
Posted by: Valstar
[This review was collected as part of a promotion.] This phone is so convenient for reading, studying and watching videos
Not to mention it takes great pictures! Better than my husbands Galaxy 24 ultra😁. I hadn't purchased a phone in 3 years before the Z fold and im glad I waited.
Not to mention it takes great pictures! Better than my husbands Galaxy 24 ultra😁. I hadn't purchased a phone in 3 years before the Z fold and im glad I waited.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya Valstar,
We enjoy hearing how the Galaxy Z Fold7 enhances your daily activities, such as reading, studying, and streaming. Its large display and impressive camera experience strike a great balance between productivity and entertainment. It seems the wait for this device was worthwhile for you. Thank you for sharing your enthusiasm for the Galaxy Z Fold7, and for choosing innovation with Samsung.
-Ty
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We enjoy hearing how the Galaxy Z Fold7 enhances your daily activities, such as reading, studying, and streaming. Its large display and impressive camera experience strike a great balance between productivity and entertainment. It seems the wait for this device was worthwhile for you. Thank you for sharing your enthusiasm for the Galaxy Z Fold7, and for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on May 12, 2026
Posted by: Billroy
[This review was collected as part of a promotion.] This is a really great phone! The large screen is great for multitasking.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Howdy Billroy,
We appreciate hearing about how much you enjoy the Galaxy Z Fold7. The larger display enhances the multitasking experience, making everything, from streaming to productivity, feel more immersive and convenient. Thank you for your feedback, and thank you for being part of the Samsung community!
-Ty
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We appreciate hearing about how much you enjoy the Galaxy Z Fold7. The larger display enhances the multitasking experience, making everything, from streaming to productivity, feel more immersive and convenient. Thank you for your feedback, and thank you for being part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Gret for games and watching videos
on May 11, 2026
Posted by: Nitebreed1
[This review was collected as part of a promotion.] Great quality videos and can't even see the crease in the middle
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product bought it for the wife and she ❤️ i
on May 11, 2026
Posted by: Shelovesit
[This review was collected as part of a promotion.] Great product bought it for the wife, she loves it, easy to navigate and work from while she is on the road, was not expecte the folding to be that easy but it was seems less and very easy to maintain control.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hi Shelovesit,
We are thrilled to hear how much your wife is enjoying the Galaxy Z Fold7! The smooth folding design and large display make multitasking and staying productive on the go feel easy and natural. Thank you for reaching out to us and sharing your experience. Great job you! We appreciate your choice of innovation with Samsung.
-Ty
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We are thrilled to hear how much your wife is enjoying the Galaxy Z Fold7! The smooth folding design and large display make multitasking and staying productive on the go feel easy and natural. Thank you for reaching out to us and sharing your experience. Great job you! We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
ZERO ISSUES!
on May 11, 2026
Posted by: AustinB
[This review was collected as part of a promotion.] I have owned many fold devices from Samsung and all did really well for what they had to offer but this one specifically blew me away in all categories, the durability is insane! The clarity with the screen is amazing! And the bigger cover screen and inside screen definitely make up for the past years! DO NOT SKIP ON THIS PHONE!
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hey there AustinB,
We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
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We truly appreciate hearing this kind of excitement from long-time Fold users. The Galaxy Z Fold7 was designed to provide a more refined experience in terms of durability, display quality, and everyday usability. It's wonderful to know that the larger screens and improved performance really stood out to you. Thank you for your loyalty to the Z Fold series and for making Samsung a part of your daily life!
-Ty
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Written by a customer while visiting Samsung US