Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
6,021
4 Stars
956
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
The massive screen makes this the best phone ever.
on May 13, 2026
Posted by: Omegabiker
[This review was collected as part of a promotion.] Best phone ever for streaming, gaming and video chats. Also comes in very handy for work which is part of the reason i bought it. Ive been loyal to samsung my whole life. And this phone is the the icing on the cake for me. I dont think i can ever go back to a regular phone after experiencing the folds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn't love without my Fold 7
on May 13, 2026
Posted by: Phoneforfuzz
[This review was collected as part of a promotion.] From the beginning to the end of the day I don't go anywhere without my phone and honestly I couldn't see myself doing any of my work on any other phone other than my full seven the convenience is just insane I mean you cannot show me any other phone that provides the portability and convenience that the fold does with the same processing power did I mention that you can pretty much run a whole Nintendo switch on this if you know what you're doing. Tons of other really highly detailed games that almost rival once you'd find on consoles like neverness to everness And with the new one UI 8.5 it just keeps getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and reliable
on May 13, 2026
Posted by: Nickkz
[This review was collected as part of a promotion.] Been rocking my Z Fold 7 for almost a year and have had no issues! Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7 is exceeding my expectations
on May 13, 2026
Posted by: Fold7Fan
[This review was collected as part of a promotion.] From the moment I picked it up, I knew the experience was going to be out of this world. From multitasking to all the customizations, this phone can handle everything smoothly. I can't imagine grabbing any other phone that isn't a foldable phone now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line phone for multitasking/streaming/g
on May 13, 2026
Posted by: samsunglover
[This review was collected as part of a promotion.] Galaxy AI is very nice to have and partner with the new and improved Bixby! They both work great at helping you use your device to the fullest. AI tools help with calling, messages, internet, multitasking, and so much more.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 13, 2026
Posted by: Paperboi
[This review was collected as part of a promotion.] This phone is awesome I love it, I love the camera and how easy-to-use it is.
Value
5
Response from Samsung USBy R&R, May 15, 2026
What’s up Paperboi,
We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
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We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 13, 2026
Posted by: Jazzyjeff215
[This review was collected as part of a promotion.] I have been absolutely been loving my Z Fold 7. I can't stop reaching for it . The speeds are great Galaxy AI has been a great help with editing pictures and doing other phone tasks . The only thing I wished the phone has was a bigger battery , so if I'm using it a lot I will have to put it on the charger around 4 to last the rest of day
Value
4
Response from Samsung USBy R&R, May 14, 2026
Hey Jazzyjeff215,
Thank you for sharing your experience with the Galaxy Z Fold7. Its fast performance, immersive foldable display, and advanced Galaxy AI features have made the Fold lineup a favorite for both productivity and creativity throughout the day. It's wonderful to hear that this device has become your go-to choice. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. Its fast performance, immersive foldable display, and advanced Galaxy AI features have made the Fold lineup a favorite for both productivity and creativity throughout the day. It's wonderful to hear that this device has become your go-to choice. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on May 13, 2026
Posted by: Koazrr
[This review was collected as part of a promotion.] The phone is awsome you can use it like a regular phone on the outside, the outer screen isn't too small its honestly perfect. The bigger screen feels so immersive it almost takes you away when you're watching videos. And the cameras if yk what ur doing are amazing!! Ive had it since around release and my inner screen has no damage or anything and im rough on my screens, if holding you from getting this phone is the inner display im rough on it and there's no damage or anything to worry about. I'd recommend 100 times over
Value
5
Response from Samsung USBy R&R, May 15, 2026
Hola Koazrr,
We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
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We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US