Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,521 Reviews)
Rating breakdown 4,521 reviews
5 Stars
3,787
4 Stars
508
3 Stars
115
2 Stars
28
1 Star
83
88%of customers recommend this product.
(
623 out of
710)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Michael
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome device. Only draw back is there is no pen.
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly Thin! So different and unique!
on November 29, 2025
Posted by: sgmidtown3
[This review was collected as part of a promotion.] I have experienced foldable phones before. Fold5 and Fold6. But this is something way above what was built before. Unfolded, it feels like unreal. But even folded it feels way thinner then many other phones. It's so easy to use in either way. So fast and surprisingly the battery lasts really long even though I use it intensely. I loved the design and I loved the specs. It's a great combination of what could be done. The only negative side of it is the lack of S-Pen support. At first, I thought it would be a problem for me because I love using S-Pen. But recently I really do not feel the necessity of it. It's a great product the S-Pen. But I guess I can live without it. Not a big compromise.
Value
5
Written by a customer while visiting Samsung US
Posted by: Eugene G
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Z Fold7 has been a great upgrade from my Galaxy S22 Ultra. The foldable display makes multitasking and media viewing far more immersive, and the overall design feels sleek and modern. While the battery life isn’t the strongest and the camera could use some improvement, both are still dependable for everyday use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 6, 2026
Good day Eugene G,
You’ve made our day! The Galaxy Z Fold7 continues to bring innovation to the palm of your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here. Thank you for making Samsung your go to choice.
-Ty
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You’ve made our day! The Galaxy Z Fold7 continues to bring innovation to the palm of your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Very fun and powerfull
on December 5, 2025
Posted by: Milena
[This review was collected as part of a promotion.] Galaxy Z Fold7 is a powerful and fun phone to use, with a big beautiful inner screen that makes videos, games, and multitasking feel like a tablet.
It’s thinner and lighter than older Folds, the cameras take sharp photos, and the battery comfortably lasts a full day, even if the phone is still expensive and the crease is a little visible.
It’s thinner and lighter than older Folds, the cameras take sharp photos, and the battery comfortably lasts a full day, even if the phone is still expensive and the crease is a little visible.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hi Milena,
Thanks for sharing your detailed views. The Galaxy Z Fold7 aims to blend tablet-like immersion, advanced camera features, and portable ease in a stylish design. Its lightweight build and robust performance enable all-day entertainment and productivity. Your feedback highlights how display technology continues to evolve to meet user needs. We appreciate you being a Samsung customer.
-Ty
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Thanks for sharing your detailed views. The Galaxy Z Fold7 aims to blend tablet-like immersion, advanced camera features, and portable ease in a stylish design. Its lightweight build and robust performance enable all-day entertainment and productivity. Your feedback highlights how display technology continues to evolve to meet user needs. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I don't like the fact that my credit card was char
on December 15, 2025
Posted by: Lukman
from Chicago
Expertise:Beginner
Verified Purchase:Yes
I did not fully understand the meaning of trading credit
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: DanielR
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Got this for my wife and she absolutely loves it. Really great for those of us who have reached middle age 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hi DanielR,
Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
ZF7
on December 26, 2025
Posted by: RobJ
Main screen needs to be wider, so that larger screen doesn't need to be accessed as much. This causes the phone's hinges to wear too soon
Response from Samsung USBy R&R, December 29, 2025
Hi RobJ,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Egar
Verified Purchase:Yes
Is worth every penny you pay for it. Love it can't wait for the other phones to come out.
Response from Samsung USBy R&R, February 27, 2026
Hello Egar,
We appreciate the enthusiasm. Galaxy Z Fold7 combines performance, innovation, and versatility in a way that truly elevates the smartphone experience. It is exciting to see that level of satisfaction. Thank you for being a Samsung customer.
-Ty
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We appreciate the enthusiasm. Galaxy Z Fold7 combines performance, innovation, and versatility in a way that truly elevates the smartphone experience. It is exciting to see that level of satisfaction. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US