Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
6,322
4 Stars
1,025
3 Stars
204
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Folding Magic
on May 25, 2026
Posted by: GRASSHOPPERS
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a refined foldable that finally feels practical for everyday use. It’s slimmer, faster, and the large inner display makes multitasking smooth and enjoyable, while the outer screen is now more usable on its own.
Galaxy AI is the standout feature, with tools like real-time translation, note summaries, and smart multitasking suggestions that actually save time and boost productivity. The camera is solid (though not Ultra-level), and battery life holds up for a full day. Overall, it’s a powerful, forward-looking device for anyone who wants both a phone and tablet in one.
Galaxy AI is the standout feature, with tools like real-time translation, note summaries, and smart multitasking suggestions that actually save time and boost productivity. The camera is solid (though not Ultra-level), and battery life holds up for a full day. Overall, it’s a powerful, forward-looking device for anyone who wants both a phone and tablet in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is like a mini tablet!
on May 25, 2026
Posted by: Kurlymatic
[This review was collected as part of a promotion.] I dont usually watch TV but when I have to watch a sports game or show, which is like every day...I ALAWYS use my fold 7! It's so good and convenient. Only regret is, not waiting for the tri fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold7 A Superior Portable Super Computer
on May 25, 2026
Posted by: SenseiSlick
[This review was collected as part of a promotion.] The ZFold7 is such an amazing smart phone it made using a desktop computer & video game consoles unnecessary. I use my Z7 for work and personal writings in word docs, excel sheets, emails, texts, power point, and everything else office work related. I used to be a hardcore pc gamer but as phone games started to become fully polished just like pc's and consoles I found myself gaming on my phone more and more and then came the Z7 with its beautiful foldable design with a screen that visually feels like a big screen making phone games the go to for all types of games. Call of Duty Mobile is just like COD on any other device but even better with how convenient it is to play anywhere you want. Some games play more comfortablely with useing the standard thumbs on the screen as joysticks but if you don't like that you can use a game pad or a bluetooth console controller. League of Legends on the phone is a much smoother play with your 2 thumbs then any other way. Web browsers can be desktop style giving users a true desktop replacement in the palm of there hands. With the use of Galaxy's Ai Bixbi you can easily manage your tasks and control you phone freely by talk to it. Pairing your galaxy Ai with other Ai assistant apps for an ultimate Ai experience. The foldable screen has a seam that is nearly unnoticeable and in some lighting conditions it is completely unnoticeable. The main camera can be used to take selfies with the phone opened and the single screen displaying the image.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best for games
on May 25, 2026
Posted by: Chino25
[This review was collected as part of a promotion.] A phone from the Samsung series that I love. I've had the 4, the 5, the 6, and now I have the 7. It's very practical because I can use it as a regular phone, and when I play games, the screen extends, and wow, it's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is outstanding!
on May 25, 2026
Posted by: Chapatron420
[This review was collected as part of a promotion.] First off id like to say. This phone is top notch. Battery life is outstanding. Lasts from 3am to 7pm every work day. And I never get below 25% within that time. Not only that I using it for mobile gaming. FPS shooters. Connecting to a controller is easy. Scrolling social media. Watching videos. Anything your tablet can do. This can do just the same. The screen is the perfect size for holding with one hand. Its light. Ive dropped it multiple times and not a single scratch. Using talk to text is simple. The microphone picks up everything clear. No distortion. The best feature. Is Galaxy AI. Being able to make your own stickers is pretty cool! I also like that you can remix any photo with the remix button. It's definitely a phone id recommend to anyone who is on the fence about it. Its worth the price tag. I promise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Ultra watch is the best
on May 25, 2026
Posted by: Mannfrsh
[This review was collected as part of a promotion.] The Samsung Watch Ultra is an exceptional product, and its AI functionality is particularly impressive. As a returning customer, this is my second Samsung watch, and I find the ability to customize the watch face to be a significant advantage. I am thoroughly satisfied with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Easy to break
on May 25, 2026
Posted by: She360
[This review was collected as part of a promotion.] I give the zfold 7 two stars because of the screen problems. What good is a phone if the inner screen can't be used ? The phone is great but the inner screen goes bad fast and samsung dont seem to understand. Another thing, the phone is giving false exposure to liquid notification to samsung and samsung is not investigating. It is not worth the huge amount of money.
My friend who is a long time samsung user switched to the pixel fold because of these problems. Him and his 20 workers switched.
My friend who is a long time samsung user switched to the pixel fold because of these problems. Him and his 20 workers switched.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey She360,
Thank you for taking the time to review the Galaxy Z Fold 7. Its innovative design and immersive screen experience make it one of the most unique devices in the Galaxy lineup. Our goal has been to design the Z Fold 7 with ultimate durability in mind. Thin and lightweight, the Galaxy Z Fold 7 is built to move confidently with users.
It’s engineered for everyday use and longevity, featuring a restructured hinge and foldable display. The Armor Flex Hinge is thinner and lighter, thanks to an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly distributing stress. The cover display is made with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that has crystals intricately embedded within its glass matrix. This design enhances the screen’s durability and crack resistance while maintaining a remarkably thin form factor.
If your Galaxy Z Fold 7 screen is not functioning properly, we have options available. Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about extended warranty options and repair locations. We appreciate your feedback and value hearing more about your experience with the device in everyday use. Thank you for being a part of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review the Galaxy Z Fold 7. Its innovative design and immersive screen experience make it one of the most unique devices in the Galaxy lineup. Our goal has been to design the Z Fold 7 with ultimate durability in mind. Thin and lightweight, the Galaxy Z Fold 7 is built to move confidently with users.
It’s engineered for everyday use and longevity, featuring a restructured hinge and foldable display. The Armor Flex Hinge is thinner and lighter, thanks to an enhanced water droplet design and a newly implemented multi-rail structure that reduces visible creasing and strengthens durability by evenly distributing stress. The cover display is made with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that has crystals intricately embedded within its glass matrix. This design enhances the screen’s durability and crack resistance while maintaining a remarkably thin form factor.
If your Galaxy Z Fold 7 screen is not functioning properly, we have options available. Samsung products are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about extended warranty options and repair locations. We appreciate your feedback and value hearing more about your experience with the device in everyday use. Thank you for being a part of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is intended for people who multi
on May 25, 2026
Posted by: Gozalaki
[This review was collected as part of a promotion.] This phone is perfect for multitasking people who can't stop developing, crating during their train commute, specially with it new AI assistant build in it, very happy with it.
Value
5
Written by a customer while visiting Samsung US