Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,284 Reviews)
Rating breakdown 4,284 reviews
5 Stars
3,615
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
471 out of
533)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: NeuroMask1109
from Texas
Expertise:Expert
Verified Purchase:Yes
So far so good. The weight difference is a surprise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Damian
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
Best in its class. The phone is ridiculously thin. The software is pristine. Phone of the year for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hiya Damian,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Inner display to sensitive
on December 18, 2025
Posted by: Stevenred2
Expertise:Intermediate
I love the phone. This one is very sensitive. I go to warranty and dont want to cover for a scratch make by the cover. The innes screen very damage. I have it since July2025. Many times opened for work. I need a new one cause I dont have Samsung Care. Need to think about it or wait for fold 8.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R, December 19, 2025
Hello Stevenred2,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great to hear how much you enjoy using the device, especially for demanding daily tasks. The Fold series was designed to boost productivity with its large inner display and flexible design, suited for users who often open and multitask throughout the day. Please contact our Samsung Support Team to learn more about options with Samsung Care+. We offer a variety of plans, and we can provide additional information about enrollment and membership, as well as how to get started. We appreciate your feedback and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It's great to hear how much you enjoy using the device, especially for demanding daily tasks. The Fold series was designed to boost productivity with its large inner display and flexible design, suited for users who often open and multitask throughout the day. Please contact our Samsung Support Team to learn more about options with Samsung Care+. We offer a variety of plans, and we can provide additional information about enrollment and membership, as well as how to get started. We appreciate your feedback and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dpadle
from Palisades park, NJ
Expertise:Expert
Verified Purchase:Yes
I feel like this phone is the final form of fold series. All my friends are also impressed with the phone as well. Great job samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
What’s up Dpadle,
Thank you for sharing your experience with the Galaxy Z Fold7. Crafted through years of foldable technology development, the Fold7 seamlessly merges design, performance, and user experience. We value your feedback and appreciate your being part of the Samsung journey!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Crafted through years of foldable technology development, the Fold7 seamlessly merges design, performance, and user experience. We value your feedback and appreciate your being part of the Samsung journey!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on August 1, 2025
Posted by: Paulo
Beautiful perfect color amazing super quality...
Written by a customer while visiting Samsung US
Customer Rating
5
Inarifox25
on July 27, 2025
Posted by: Inarifox
[This review was collected as part of a promotion.] Love the phone best phone ever 😍 everyone needs to get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The processor is fast.
on August 1, 2025
Posted by: ElAmorDeEl
[This review was collected as part of a promotion.] The phone is easy to use. It has a fast processor. I can have multiple apps open with no lag time. The screen is a bit bigger than the ZFold 4 I had. The batter lasts most of my day. Galaxy AI works well in searching for stuff online & editing pictures. I'm happy I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on August 3, 2025
Posted by: Slam555
[This review was collected as part of a promotion.] Galaxy AI is one of the best features!! It does everything it needs and I rarely have any issues with it.
Value
5
Written by a customer while visiting Samsung US