Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,274 Reviews)
Rating breakdown 7,274 reviews
5 Stars
5,990
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Phone has been wonderful
on August 10, 2026
Posted by: PhoneDerg
[This review was collected as part of a promotion.] I upgraded from a Z Fold 5, and the wider cover screen is wonderful. The inner screen is just as nice to have as ever when a larger display is needed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 10, 2026
Posted by: Bigmooo
[This review was collected as part of a promotion.] I choose the Galaxy Z fold cause it enabled me to multitask and I can watch movies in my down time. Perfect accessory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From S to Z...
on August 10, 2026
Posted by: Bleudl
[This review was collected as part of a promotion.] I chose z fold 7 for I wanted something new since I've been an S user since S6. I knew of z fold, however, I found them extra thick before so I've never paid attention to them. Not until fold 7 came out. It was very thin and lightweight, even with a protective case on.
I'm on a video call with my partner everyday. And the call takes up a chunk of my s23 ultra screen when I multitask. Eversince I had the fold 7, it's like having screens at once. I multitask easily without having the video call minimized and blocking a part of what I'm doing. I can have 3 screens at once without difficulty of seeing details. My z fold 7 never stays folded unless in my bag or I'm out and about.
Gaming is very nice too on the big screen. Something that I would never feel from a regular S ultra phone. It's incomparable and a huge jump.
I don't ever notice the crease if I don't pay attention to it. Of course there's gonna be a crease but it's miniscule and does not affect the experience at all. I truly love this phone and looking forward to further improvements in the next few generations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I was expecting
on August 10, 2026
Posted by: 302pwr
[This review was collected as part of a promotion.] I got this phone thinking it would be great. I honestly use my phone to take pictures a lot. This is not the phone to take pictures. I was so disappointed.
However, the phone works great... the flip is awesome. It is a great size. And love it when it's open.
Speaker... not good at all. Not loud. I will wait to upgrade as soon as I can.
However, the phone works great... the flip is awesome. It is a great size. And love it when it's open.
Speaker... not good at all. Not loud. I will wait to upgrade as soon as I can.
Value
3
Response from Samsung USBy R&R, August 17, 2026
Hola 302pwr,
Thank you for choosing the Galaxy Z Fold 7 and sharing your experience with us. The phone's expansive folding display, compact design when closed, and versatile multitasking capabilities make it a unique option for everyday use. We're pleased to hear that you are enjoying the Fold experience and its overall size. However, we understand that the camera and speaker performance have not met your expectations. Your feedback is valuable and will help Samsung continue to refine the Galaxy Z Fold experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Z Fold 7 and sharing your experience with us. The phone's expansive folding display, compact design when closed, and versatile multitasking capabilities make it a unique option for everyday use. We're pleased to hear that you are enjoying the Fold experience and its overall size. However, we understand that the camera and speaker performance have not met your expectations. Your feedback is valuable and will help Samsung continue to refine the Galaxy Z Fold experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Grateful for the phone but needs work.
on August 10, 2026
Posted by: TheGreatXilLienLyfeform
[This review was collected as part of a promotion.] I would say battery life is an issue. I'm a power user and hqve to carry a portable backup pack everywhere I go. The interphase is buggy even with updates. With as much as I use the phone it tends to overheat often. Causing unwanted downtime.
Thanks for your time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on August 10, 2026
Posted by: KingZlinky
[This review was collected as part of a promotion.] After using the device for a few weeks, I chose the Samsung Galaxy Z Fold 7 because of its unmatched multitasking capabilities and slim design. The inner 8-inch screen makes running multiple apps side-by-side effortless, and the upgraded 200MP camera produces sharp, detailed photos in almost any lighting. The overall build is remarkably thin and lightweight compared to previous generations, making it easy to carry around all day. While battery life is average under heavy use, the speed of the processor and the quality of both displays make it an outstanding primary device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product works great.
on August 10, 2026
Posted by: Larryb
[This review was collected as part of a promotion.] I choose the 1 tb. Galaxy Z fold 7. I use it for just about everything I can. I watch movies, play games, listen to music, and browse the internet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z fold 7
on August 10, 2026
Posted by: BarberOG
[This review was collected as part of a promotion.] When I was switching back to Samsung from Ipohe, I chose to go with the fold 7. BEST DECISION I MADE! it was around football season when I got it and has made my sport watching and communications so easy. I always use the split screen and I can watch my games and never miss a message.
Value
5
Written by a customer while visiting Samsung US